Impressive for being fairly unknown

Pros

This is hard to say. You have the dashboard that has everything you need to look at immediately. You can then navigate to anything you want. You need to check receipts? 2 clicks. Shipment just arrived? 2 clicks, record it, done. So convenient.

Cons

I haven't gotten any complaints from anyone except elderly folks using the system as well as new-hires. I wish they had a more thorough software trainer in place. It would make my life easier. I have also gotten some lip about notifications, but we will see.

Waspnest Inventory Control

Pros

Following are the best features of Waspnest product. 1. Easy to understand interface which require no prior knowledge on inventory methods. 2. User friendly and painless backup and restore. This is very critical especially if you are changing from one computer to another. Almost every year we upgrade our laptop. So carrying forward the inventory created is very easy. It takes lots of effort inputting all the inventory all over. Several hours of was saved by this feature. 3. Any type of inventory process will require user involvement. Waspnest product makes this process easy and comfortable to users even with little or no experience in inventory and book keeping. 4.Importing and exporting to/from excel files is very helpful as it is easy to share the list of items with others. Vendor is very helpful in selecting the right product for our company. The cost of the software is reasonable even for small business to try out.

Cons

Labeling is not clearly explained. Unless you have prior knowledge on UPC codes etc. it will be difficult to work with this feature. Detailed tutorial will be helpful. Not sure if online video tutorial will be helpful in this regard. It will helpful if the program prompts duplicate or similar entries to avoid two entries for the same item.

Completely Unprofessional

Pros

Pros were the sales rep was super persistent when selling me the equipment and software.

Cons

The cons? After this guy sold me the software and scanners, the moment i received the equipment and needed assistance this guy was no where to be found. I tried leaving a message several times, have an email thread for nearly 3 months of him not responding to my request for help but me receiving his automated sales emails, spoke with customer service on 4 different occasions never got a follow up, finally got to the accounting dept who had said they would handle it and cancel it out to only find out months later they're still sending me invoices and never credited me back anything. This began in 02/17 its now 10/17 and i am following up again with Billing as i tried again 2 weeks ago promising they would fix this and still nothing. Now the supervisor relayed a message they would clear out the 2 of the 4 months of unpaid bills and meet me in the middle ( the customer who didnt get an answer back for 4 months and im supposed to pay in full or split the bill?) then to come back and tell me theyll cover all 4 months and that i should try and "re-sell" their equipment online (the same equipment i was sold on and not able to use due to bad customer service, its still in the box and they wont credit me back. Completely unprofessional, offering me to split invoices and re-sell equipment for products i wasnt able to use since the day i got it. If they correct this ill let it be known but until then the way this has been handled is so unprofessional acting like theyre doing me a favor canceling out 2 of the 4 months and not giving me credit for the 1st month and equipment i was swindled into.

Wasp inventory Control

In wasp Inventory Control Reporting system is awesome.

Pros

In wasp Inventory Control i like the reordering feature stock tracking system and reporting system in inventory control.

Cons

In Wasp inventory control I didn't find any critical error but customer support is little slow in This control system.

Easy to use, user friendly, convenient software with good prices

Pros

the Interface is good and easy to use. It's really user friendly and our warehouse staff were able to work with the software out of the box with minimum training. they also provide us with all sorts of label printers, bar-code scanners, labels, ribbons and basically any product we might need to work with the software. It has a really good Import/Export feature which made it easy for us to transfer our data into the system (products, customers, etc.) . The database is well-designed so if you are an IT expert and want specialized reports and queries it's a piece of cake!

Cons

It doesn't have a good support for the full ordering cycle (purchase order, pick order, packing slip, etc.) . and it'd be really nice if it had integration with different accounting software. Customer support is good but they need more people to be able to answer all the calls specially during the busy hours.