Wasp Inventory Control Software

I would be extremely wary of purchasing a solutions from them. They sound like they have everything together, but when push comes to shove they've been extremely unprofessional toward us.

Pros

The product has the appearance that it can do quite a bit, also the scanners they provide are relatively decent once you figure them out.
Simple problems were easily fixed with a technician

Cons

-Functionality was not as advertised
-Many parts of the software either did not work or had bugs
-Any complicated or more in-depth issues that were found were treated as impossible tasks, even though we made the purchase with the understanding that the bugged functionality would be operational
-'Updates' that were provided would sometimes cause more issues than help.
-Upon attempting to cancel or services, we have been subsequently ignored. (We have been trying to cancel or services with them for over 3 months now)

Pros

unbelievable interface that allows seamless transition from menu to menu. I would recommend this to any company

Cons

Sometime product can be overwhelming in the sense of how much data it requires and uses on a daily basis

Pros

It is easy to use and our inventory gets more accurate and more manageable. You can also create a barcode per item for easy monitoring and cycle count.

Cons

No issues so far.

Works well, and price is affordable

Pros

Easy to use, makes tagging or labeling your inventory a simple task. You just type in the information that is needed and print out your bar coded labels. This software makes the task of labeling quick and easy

Cons

Software sometimes will freeze up, and you need to re-start it. It don't save the last input, so need to re-input your information

Great barcoding

Pros

our company tried a lot of inventory control systems looking to implement barcodes tags to make easier our shipping and receiving ans this one the only one we could work with, easy set up

Cons

the price is a little bit high for a small company, may be affordable for a medium size or large company

Pros

Affordable price. Plus there's an easy to learn step-by-step tutorial is available. Great for those who want to have a system that can be easily setup and use.

Cons

Need to pay more to customize reports and do some branding. Some form of customization (for branding) for the basic package would have been nice.

Pros

The bar code labels are pretty awesome! This makes your day so much more productive. It is really good for larger company.

Cons

Price point is pretty high if your business is just starting out. I think you could use a cheaper program until you reach the amount of employees that would make sense to use this program.

Pros

Bar-code are able to be put on labels so it can make life so much easier when you have a lot of labels to make

Cons

my version does not center the information on the label automatically I have to do it manually when I create each label.

Pros

The functions are just fantastic, well robust, even has a phone application for both Iphone and android.

Cons

Expensive solutions compared to other software inventory control systems, but the application use for IT admins makes it fantastic.

Pros

When looking for an inventory software Wasp was one of my top 3. Reviewing the product I realized this would be great for larger companies. Sales team was great to work with. Software has several different options to track inventory.

Cons

As stated before this software is great for larger companies. Unfortunately our company is too small at the moment but do plan on using them in the future.

Pros

Basic but easy to use. Very good for a small business in early start up stages. Very good on-phone demo available with the sales reps to fully understand the software before you buy or try out yourself

Cons

Not robust enough to calculate projected inventory over a long period of time. This software is useful for on hand inventory only.

Pros

It's a great help on managing inventory and one more good thing is that it doesn't need an advanced computer knowledge compared to other softwares. Data needed is just some clicks away and gives you more time to analyze more complex things.

Pros

Very easy to use and the recommended software for Inventory Management. The Tech Support Team is very accommodating and been helpful with all of our concerns. Good Job!

If I am yet to get a free online demo despite repeated emails, I suspect that I won't get any assistance if I go ahead and spend thousands on the product.

Pros

Have yet to purchase, still trying to get a free demo despite repeated emails and attempts at contact.

Cons

Poor customer service, while I received one phone call, I never received a demonstration despite repeatedly trying.

Pros

Pros were the sales rep was super persistent when selling me the equipment and software.

Cons

The cons? After this guy sold me the software and scanners, the moment i received the equipment and needed assistance this guy was no where to be found. I tried leaving a message several times, have an email thread for nearly 3 months of him not responding to my request for help but me receiving his automated sales emails, spoke with customer service on 4 different occasions never got a follow up, finally got to the accounting dept who had said they would handle it and cancel it out to only find out months later they're still sending me invoices and never credited me back anything. This began in 02/17 its now 10/17 and i am following up again with Billing as i tried again 2 weeks ago promising they would fix this and still nothing. Now the supervisor relayed a message they would clear out the 2 of the 4 months of unpaid bills and meet me in the middle ( the customer who didnt get an answer back for 4 months and im supposed to pay in full or split the bill?) then to come back and tell me theyll cover all 4 months and that i should try and "re-sell" their equipment online (the same equipment i was sold on and not able to use due to bad customer service, its still in the box and they wont credit me back. Completely unprofessional, offering me to split invoices and re-sell equipment for products i wasnt able to use since the day i got it. If they correct this ill let it be known but until then the way this has been handled is so unprofessional acting like theyre doing me a favor canceling out 2 of the 4 months and not giving me credit for the 1st month and equipment i was swindled into.

All in all, this is a very flexible program.

Pros

This system is fairly easy to use once you get it set up the way you like. It provides the opportunity to list numerous additional numbers, and it is very easy to rename items

Cons

It is a bit difficult to muddle through at the beginning, I would suggest paying extra to have them set it up

I have fixed a lot of inventories at many places and have never dealt with this much aggravation with an inventory control software.

Pros

nothing in this system is what it seems. if you put inventory in, I would double check it with a spreadsheet if the same inventory. you will be surprised to find you have wasted you time with this software.

Cons

Its own reports will not balance to its exports, items will come up missing.
Importing data is near useless.

Wasp is helping our production floor be more efficient.

Does everything we need and more. Glad we chose to go in this direction. Has really helped us get control of our inventory.

Pros

Ease of use.

Cons

None.

Advice to Others

Perfectly meets our needs as our first foray into inventory management.

Purchased for a small to medium size business. Strictly use the inventory control functions and have not run into a problem yet.

Pros

Ease of use, low complexity.

Cons

Learning curve, time consuming.