MailChimp vs Pardot

MailChimp has 13789 reviews and a rating of 4.48 / 5 vs Pardot which has 540 reviews and a rating of 4.11 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

MailChimp

Pardot

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.48 / 5 (13,789)

4.11 / 5 (540)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

3.5 / 5

Customer Support

4.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

January 22, 2021

December 20, 2020

Pros/Cons

Pros
I like the price, It is very cheap. It is functional and easy to use.
this makes my job so much easier! great easy to use and very user friendly

Cons
New interface is good but not as attractive as the previous release.
My only con would be some of the setup was not as straight forward as expected but once the setup is complete the product works great.

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Pros
Easy to set up and use. Many customization options and high quality.
- Abundance of features - Easy to customize to fit your needs - Super scalable - Integrates well with nearly every software and platform out there - Backed by the huge brand of Salesforce

Cons
The Engagement Studio is great, however, it is lacking more of the intricacies (specifically around flow logic) that other marketing automation platforms allow for.
Would be better if it offers custom analytics reports, or way to generate custom reports. But overall very satisfied with pardot. Will definitely recommend it to everyone!

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Pricing

Pricing Range

How it's priced

MailChimp users pay a monthly subscription fee. It is a cloud-based solution.

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Contract Term

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Upfront Costs

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Recurring Costs

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Product Demo & Screenshots

Explore product images

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Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

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Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support

Phone Support

Phone support included in subscription fee.

N/A

Online Case Submission

N/A

Online Support Options

N/A

Training

N/A

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