About ShortStack


ShortStack is a cloud-based campaign creation solution. It helps in designing campaigns using various widgets, themes and templates. The solution is used to create sweepstakes, contests, landing pages, special offers and custom forms for campaigns.

ShortStack offers features such as action-gating that helps users capture visitor’s contact information through landing pages. It allows visitors to fill in their details on the page, in return for which visitors can access special offers including e-books, discount codes or giveaways.  

ShortStack’s landing pages offers customizable templates. They can include widgets like forms, polls and galleries. In addition, users can customize their pages with different colors and fonts.

The solution offers services on a monthly subscription basis and provides support via email, community forums and self-help documents.



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Supported Operating System(s):

Web browser (OS agnostic), Windows 10

55 Reviews of ShortStack

Average User Ratings

Overall

4.44 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(29)

4 stars

(21)

3 stars

(5)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 55 reviews

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October 2018

Jennifer from CMC Microsystems

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

October 2018

Easy to use, customizable look and to needs, with a few additions it could do everything you need!

Ability to embed a contest on our webpage, collect submissions efficiently, and close the contest seamlessly hiding some text (e.g., submission form) and displaying other text (e.g., "contest closed" text).

Pros

Ease of use. Fresh looking designs. Customizable to needs (voting/no voting). Widgit editing functionality (move content blocks). Visibility features (to be creating something without showing it, and timing features to swap out what is displaying).

Cons

A few rough spots to be improved upon.
Entry form -- Default has First and Last name boxes beside each other, couldn't seem to make any other entry boxes beside each other.
Text formatting – can’t have two lines with different font sizes without a space between lines. Gallery Widget – Doesn’t work in all browsers (looks bad in Chrome?). It stacks the images, instead of laying them side by side. Displaying Entries - more options for the layout of these would be preferable. Particularly what entrant info displays - and in each entries info, ability to add fields if we want to put certain info on each entry when displaying them (info that wasn't in submission form).
Also - love the timing feature, but pretty sure one didn't work the way it should have. I had set to show something on a date and hide something on a date and it only did one of the two things. Couldn't figure out why the other wouldn't have worked.
Email confirmation - only sends once per email address. I wish you could override this (we allowed multiple entries, would prefer they got an email for each one and it could reference one of the submission boxes like "photo caption". E.g., "Thank you, we received your entry "SEM image of microchip".

Response from ShortStack of Pancake Laboratories

Replied October 2018

Hey Jennifer! Thanks so much for your review and your detailed feedback! We really appreciate it. We're always working toward making the ShortStack platform better, so learning what features our users are looking for is always so helpful. In the future, if you ever need help troubleshooting a feature, our support team is eager to jump in. Just email us at theteam@shortstacklab.com. Thanks again for this great review!

July 2018

Kate from BIA

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

July 2018

Stacks up to the hype

We have been using shortstack platform to create promotional competitions for seasonal campaigns which in turn has increased our sales during these times. Overall it’s a great tool and allows businesses like ours to not pay more for pricey developers we can do this ourselves for minimal cost but great results.

Pros

Ease of use, If you have some coding experience and can learn quickly this platform can be easy to implement once you get the hang of it. I could also adapt to suit my needs by adding unique code. Any questions I had were quickly and expertly answered by the support team. The framework of the design was easy to work with and design our own backgrounds and elements for also which made the end result presentation much more professional looking.

Cons

It can take a while to get the hang of the platform particularly if you are using sporadically. It would also be good to have the platform save all your data inputted without deleting if you don’t have monthly subscription - this would work better for us for seasonal campaigns as we only use 2 or 3 months but have to pay for 12 to make sure our data not deleted. The data tools also could be more refined ie it would be good to know which people clicked on which element within the design I don’t think this is possible atm from what I have seen.

Response from ShortStack of Pancake Laboratories

Replied July 2018

Thanks so much for your thoughtful review! I wanted to let you know about our option to pause your account. You can pause an account for up to 90 days, during which time, you won't be charged the monthly subscription fee. It's a way to keep the data in your account without having to pay for the full 12 months. I hope that helps you out! If you have any more questions, we can be reached at theteam@shortstacklab.com.

February 2019

Robbie from Performics

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2019

ShortStack Review

I used ShortStack for several years as part of a social media/community manager role for both brand awareness, product spotlights and related contests/givewaways

Pros

ShortStack makes it really easy for a guy like me with no design or coding background to manage social media contests almost 100% by myself. Designing, launching, monitoring and measuring the contests and their results was really easy thanks to the platform's intuitive workflow.

Cons

After a few years of using this software, the designer and I started to reach the limits of its abilities. Part of what makes it so valuable is how plug-and-play some otherwise complicated design/programming features. However, that templated framework has its limits, keeping you from realizing fully customized ideas outside that framework.

Response from ShortStack of Pancake Laboratories

Replied March 2019

Hey Robbie! Thanks for this amazing review! We're sorry you had to move along to another means of contest building, but, if it interests you, the Code Widget and CSS panel in ShortStack give you the freedom to customize campaigns however you wish. If you'd ever like to give us another try, we'd love to have you back. Thanks again!

October 2018

Tara from Next Adventure Inc

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

5.0

October 2018

Great Resource, Intermediate Ease, Kind of Pricey

When I had questions they would refer me to the help section on the website which was outdated. Overall, it's a great tool if you have the money. They have multiple tiers to unlock different functionalities which was disappointing. Charge one price and give me all the things.

Pros

This was somewhat intuitive to use once you get the hang of it. You are easily able to integrate your social profiles to push out your campaign. We did photo submission contests and it worked great. Created a Giveaway section on our Facebook page and promoted it from there. Great turnout with a little Facebook promotion behind it.

Cons

It was kind of pricey for what you are getting. The software to building out your page if very technically involved so my assumption is that is what you are paying for. The overall collection of emails and assets, such as images, is fairly easy. Would probably make up for itself if you are doing a larger giveaway versus some under $100 items like we did. That way you are more likely to convert those into entries, aka emails that you can use.

Response from ShortStack of Pancake Laboratories

Replied October 2018

Hey Tara! This is super valuable feedback! Thanks so much for taking the time to let us know about those Help resources - we're always working toward making those better. And we're always looking for feedback on our pricing structure, so this is very helpful. Thanks again!

December 2017

Fernando J from Priority Management

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

December 2017

The most easy-to-use and powerful social media app for building audience... period!

Shortstack is easy to use, powerful, up to date, fast, creative... a great product for startups.

Pros

ShortStack takes you by the hand and shows you how to look like a real social media pro. It has a complete set of features that can put any small entrepreneur in the social media game without too much effort.

Having the ability to view examples and even reproduce them is a very helpful feature that provides easy understanding of the reach and scope of the software.

The edit platform is friendly and does not require any profund IT background. The free plan is already so powerful that anyone starting to use the app will feel fulfilled.

As as social media consultant, I loved to know that Shortstack is now offering marketing automation. This a great feature that will take this app into a highe and promising level.

I truly recommend small and mid size entrepreneurs to give Shortstack a try and enjoy the benefits of this great business support idea.

Response from ShortStack of Pancake Laboratories

Replied June 2018

Thanks for your compliments, Fernando!

July 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Functionality

5.0

July 2018

Plug & Play - Mostly. Enjoyed the Features

I used Shortstack multiple times to run contests around email collection and was pleased with the results. It was easy to implement and after a few rough starts, was fairly easy to construct a campaign.

Pros

After creating everything at Shortstack, it was really easy to implement on my side. I implemented a campaign on both Magento and Shopify with absolutely no problem. It worked well the entire time it was live.

Cons

Getting started for the first time was a little complicated/confusing. I wasn't sure what to do and had to restart my project a few times after not being sure what I was doing. After I figured it out though, no problem.

Response from ShortStack of Pancake Laboratories

Replied July 2018

Thanks so much! We really appreciate your stellar review.

July 2018

Christina from The Zimmerman Agency

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

Would Recommend Shortstack

Pros

It's extremely easy to use, even for non-developers and outside of the social team.
Once you get the hang of how to edit the look, padding, etc., you can really make it your own without having to have creative team members generate this aspect.

Cons

There are still some struggles with the API integrations with Instagram (i.e. disconnects the feed almost daily).
The fact that we have to fluctuate between membership levels to get the features needed from giveaway to giveaway.
We're not able to pay annually, but rather have to work on a monthly schedule - not ideal for an agency.

Response from ShortStack of Pancake Laboratories

Replied July 2018

Hi Christina! Thank you so much for your feedback and awesome review! I'm so happy to hear you found the platform easy to use - even for non-developers. I wanted to mention that we offer annual plan pricing. On an annual plan, you'll even get a bit of a discount over paying month to month. You can switch over to an annual plan from your account's profile, or send us an email to theteam@shortstacklab.com and we'll be happy to help you out. Thanks again!

July 2018

Randy from Algonquin Outfitters

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

July 2018

Six Years with ShortStack

Over all it has been very good, there's not much that I want to do using ShortStack that it can't do. It's easy to design and deploy and the customer service I have received when I needed it.

Pros

One word "flexible". I enjoy how flexible ShortStack is, how I can easily design the app / contest that I want, how I can deploy it across multiple channels and make it work with our social media channels and website. How we can design something that looks uniquely us and offers the features I am mostly looking for.

Cons

I do run into limitations occasionally with design functionality but not often, for example, recently spoke at ShortStack about running an online charity auction through ShortStack to find out that it's not a feature supported because of the payment handling.

Response from ShortStack of Pancake Laboratories

Replied July 2018

Randy! Thank you so much for this awesome review and for your 6 years of loyalty! We truly appreciate you and love that you're lovin' the ShortStack platform. Cheers!

July 2018

Scott from NetMotion

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

Shortstack is Great

We use the platform at various tradeshows and events. It captures information of attendees and offers a clean interface.

Pros

After using a lot of different platforms for online contests, my previous company settled on ShortStack and it was a great decision. One of the first things I did with my new company was purchase ShortStack so we can run contests.

Cons

I really can't think of a con, you definitely get what you pay for.

Response from ShortStack of Pancake Laboratories

Replied July 2018

Thanks, Scott! We're blushing over here! We're so glad you're loving the ShortStack platform. Thanks again for your great feedback.

July 2018

Emily from St. Cloud Area Convention and Visitors Bureau

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3.0

Functionality

4.0

July 2018

Effective but hard to learn

We've used it for a photo submission contest and several form-based contests and have recommended it to several others for easy contest management. It's always proved effective and easy to use.

Pros

Absolutely love the output of data (so easy to read and interpret) and the functionality possible with the contests. It offers so much more than just a form, and I love that it gives me ideas that I would never have thought of myself.

Cons

It is tough to navigate until you get the hang of it. There are a lot of opportunities for customization and design, but it's hard to figure out how to do the customization at first.

Response from ShortStack of Pancake Laboratories

Replied July 2018

Thanks so much, Emily! We truly appreciate your feedback! And thank you so much for recommending us to others.

July 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

4.0

July 2018

Great Way to Get in the Giveaway Game

Pros

Easy to start, learn and implement in an hour or less. Intuitive interface with a small learning curve.

Cons

The updates are often excessive leaving the user wondering if they should pause the campaign, and update, or leave alone...

Response from ShortStack of Pancake Laboratories

Replied July 2018

Thanks so much for your feedback! We're so glad you are loving the ShortStack platform. In the future, you can push an update(s) in the middle of running a campaign - no need to pause it.

May 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2018

The best way to quickly build and execute digital campaigns & landing pages!

Pros

The easy to use campaign builder is so flexible, we have yet to run into anything we can't do with it!

Cons

I'm not sure I can come up with anything negative to say about ShortStack. I've been a user for a long time now, and haven't looked back.

Response from ShortStack of Pancake Laboratories