ShortStack Software


 

ShortStack is a cloud-based campaign creation solution. It helps in designing campaigns using various widgets, themes and templates. The solution is used to create sweepstakes, contests, landing pages, special offers and custom forms for campaigns.

ShortStack offers features such as action-gating that helps users capture visitor’s contact information through landing pages. It allows visitors to fill in their details on the page, in return for which visitors can access special offers including e-books, discount codes or giveaways.  

ShortStack’s landing pages offers customizable templates. They can include widgets like forms, polls and galleries. In addition, users can customize their pages with different colors and fonts.

The solution offers services on a monthly subscription basis and provides support via email, community forums and self-help documents.

 

ShortStack - Image Unavailable
 
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Supported Operating System(s):
Web browser (OS agnostic), Windows 10

33 Reviews of ShortStack

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Tara from Next Adventure Inc
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

Great Resource, Intermediate Ease, Kind of Pricey

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Support

When I had questions they would refer me to the help section on the website which was outdated. Overall, it's a great tool if you have the money. They have multiple tiers to unlock different functionalities which was disappointing. Charge one price and give me all the things.

Pros

This was somewhat intuitive to use once you get the hang of it. You are easily able to integrate your social profiles to push out your campaign. We did photo submission contests and it worked great. Created a Giveaway section on our Facebook page and promoted it from there. Great turnout with a little Facebook promotion behind it.

Cons

It was kind of pricey for what you are getting. The software to building out your page if very technically involved so my assumption is that is what you are paying for. The overall collection of emails and assets, such as images, is fairly easy. Would probably make up for itself if you are doing a larger giveaway versus some under $100 items like we did. That way you are more likely to convert those into entries, aka emails that you can use.

Review Source: Capterra
 

Devon from Chubbies Shorts
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Great Features, great for scaling, few limitations

Ease-of-use

Functionality

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Value for Money

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Support

It was delightful, and we will continue to use them.

Pros

Ease of use and the help I received to make things work.

Cons

Limitations. Wanted to have some functionality that wasn't possible, but team provided work arounds that got us 90% what we wanted.

Review Source: Capterra
 

Kate from BIA
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2018

July 2018

Stacks up to the hype

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Support

We have been using shortstack platform to create promotional competitions for seasonal campaigns which in turn has increased our sales during these times. Overall it’s a great tool and allows businesses like ours to not pay more for pricey developers we can do this ourselves for minimal cost but great results.

Pros

Ease of use, If you have some coding experience and can learn quickly this platform can be easy to implement once you get the hang of it. I could also adapt to suit my needs by adding unique code. Any questions I had were quickly and expertly answered by the support team. The framework of the design was easy to work with and design our own backgrounds and elements for also which made the end result presentation much more professional looking.

Cons

It can take a while to get the hang of the platform particularly if you are using sporadically. It would also be good to have the platform save all your data inputted without deleting if you don’t have monthly subscription - this would work better for us for seasonal campaigns as we only use 2 or 3 months but have to pay for 12 to make sure our data not deleted. The data tools also could be more refined ie it would be good to know which people clicked on which element within the design I don’t think this is possible atm from what I have seen.

Review Source: Capterra

  Response: ShortStack, Pancake Laboratories

Date: July 2018

July 2018

 

Thanks so much for your thoughtful review! I wanted to let you know about our option to pause your account. You can pause an account for up to 90 days, during which time, you won't be charged the monthly subscription fee. It's a way to keep the data in your account without having to pay for the full 12 months. I hope that helps you out! If you have any more questions, we can be reached at theteam@shortstacklab.com.

 

Thomas from TLI
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

Good apps but could be better

Ease-of-use

Functionality

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Pros

Highly configurable, shortstack allowed us to create a simple form game for our customer.

Cons

for the price, shortstack should offer more animated games

Review Source: Capterra
 

Louis from Montreal Auto Prix
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2018

July 2018

Good software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Support

We are doing some contest on facebook

Pros

Is very friendly, a lot of possibility for visual

Cons

nothing for me, except you need a good internet connection.

Review Source: Capterra
 

Chad from Seaside Vacations
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2018

July 2018

Shortstack Review

Ease-of-use

Functionality

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Pros

Allows me to do all of the different types of contesting that I need to do in one place without having to use several apps, and/or programs.

Cons

UX takes a little getting used to, it could be a bit more intuitive.

Review Source: Capterra
 

Kim from DTMS
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

Great Tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Support

Service is great and helpful.

Pros

Easily get engagement from our audience with incentives to participate.

Cons

The publication tool can be a little tedious but nice since it has many way to customize your page and campaign.

Review Source: Capterra

  Response: ShortStack, Pancake Laboratories

Date: July 2018

July 2018

 

Thanks so much, Kim! We're glad you're loving ShortStack! Thanks again for your feedback.

 


July 2018

July 2018

Agency Use

Ease-of-use

Functionality

Product Quality

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Value for Money

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Pros

Easy to use with options for a lot of customization

Cons

Changed the policy about the Facebook tabs, now I can't use this function for most of my campaigns.

Review Source: Capterra

  Response: ShortStack, Pancake Laboratories

Date: July 2018

July 2018

 

Thanks so much for your feedback! We love that you're enjoying the ease of use and customization options in ShortStack. The new Facebook policy (that requires 2,000 Fans on a Page to publish to it) has been tough for some of our users, but we have a workaround. Check out this video that will show you what to do instead: https://youtu.be/HzU88tJncA4

 


July 2018

July 2018

Plug & Play - Mostly. Enjoyed the Features

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I used Shortstack multiple times to run contests around email collection and was pleased with the results. It was easy to implement and after a few rough starts, was fairly easy to construct a campaign.

Pros

After creating everything at Shortstack, it was really easy to implement on my side. I implemented a campaign on both Magento and Shopify with absolutely no problem. It worked well the entire time it was live.

Cons

Getting started for the first time was a little complicated/confusing. I wasn't sure what to do and had to restart my project a few times after not being sure what I was doing. After I figured it out though, no problem.

Review Source: Capterra

  Response: ShortStack, Pancake Laboratories

Date: July 2018

July 2018

 

Thanks so much! We really appreciate your stellar review.

 


July 2018

July 2018

Great Way to Get in the Giveaway Game

Ease-of-use

Functionality

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Pros

Easy to start, learn and implement in an hour or less. Intuitive interface with a small learning curve.

Cons

The updates are often excessive leaving the user wondering if they should pause the campaign, and update, or leave alone...

Review Source: Capterra

  Response: ShortStack, Pancake Laboratories

Date: July 2018

July 2018

 

Thanks so much for your feedback! We're so glad you are loving the ShortStack platform. In the future, you can push an update(s) in the middle of running a campaign - no need to pause it.

 

Kristin from CFPB
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

July 2018

July 2018

Easy way to boost performance

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Support

We use ShortStack to engage with our customers

Pros

It was easy to build engaging experiences for our customers

Cons

Little tough to implement some of the more advanced features, but still a great tool.

Review Source: Capterra
 

Jen from Willard Area Chamber of Commerce
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

So many options

Ease-of-use

Functionality

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Pros

I love the many templates to choose from!

Cons

Can seems a little overwhelming at first glance, but give it your full attention just a few minutes and you’ll realize how easy it is.

Review Source: Capterra

  Response: ShortStack, Pancake Laboratories

Date: July 2018

July 2018

 

Thank you so much, Jen! We really appreciate your nice comments.

 

Madeline from Madeline's Weddings & Events
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

ShortStack is AMAZING!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Support

Overall a great experience and would definitely recommend them.

Pros

The customer service is outstanding all the time.

Cons

The templates could be a little more user friendly.

Review Source: Capterra

  Response: ShortStack, Pancake Laboratories

Date: July 2018

July 2018

 

Thank you so much, Madeline! Your review is AMAZING! We really appreciate your feedback!

 

Rebecca from Badass Bodyworkers
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

Landline Pages Made Easy

Ease-of-use

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I’ve had had really good experience with short stack so far, and I don’t know anything about computers or programming or making pages… It is a little overwhelming at first, but after playing around with it for a bit it gets super easy and you can save your templates

Pros

This has a great visual interface making it super easy to do basic coding and create your own landing pages and giveaway pages and ability to export the list if you upgrade

Cons

What I like least about this software is the fact that they do not have a phone support for customer service and I had to email people whenever I have a question, but at least they respond very quickly!

Review Source: Capterra

  Response: ShortStack, Pancake Laboratories

Date: July 2018

July 2018

 

Hey Rebecca! Thank you so much for this amazing review! We truly appreciate your feedback. I wanted to drop a line here to let you know that we have recently implemented live-chat to help with all of your support needs. : ) Hopefully, that's a bit easier than emailing back and forth. Looking forward to working with you down the road! Thanks again.

 

Emily from St. Cloud Area Convention and Visitors Bureau
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

Effective but hard to learn

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We've used it for a photo submission contest and several form-based contests and have recommended it to several others for easy contest management. It's always proved effective and easy to use.

Pros

Absolutely love the output of data (so easy to read and interpret) and the functionality possible with the contests. It offers so much more than just a form, and I love that it gives me ideas that I would never have thought of myself.

Cons

It is tough to navigate until you get the hang of it. There are a lot of opportunities for customization and design, but it's hard to figure out how to do the customization at first.

Review Source: Capterra

  Response: ShortStack, Pancake Laboratories

Date: July 2018

July 2018

 

Thanks so much, Emily! We truly appreciate your feedback! And thank you so much for recommending us to others.

 


July 2018

July 2018

Awesome!!!

Ease-of-use

Functionality

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Support

So far my experience has been great and I look forward to continue the software

Pros

Loved all of the different options that you had to create an awesome contest and the customer support is outstanding.

Cons

Nothing honestly. I really love everything that shortstack offers

Review Source: Capterra
 

Braelyn from Access To Media
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

ShortStack Review

Ease-of-use

Functionality

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Value for Money

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Pros

I like that there are templates provided that you can use and go off of.

Cons

It can be a little difficult to navigate sometimes but customer support helps with that.

Review Source: Capterra
 

Jess from Heyday
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Great out-of-the-box function, design and interface

Ease-of-use

Functionality

Product Quality

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Value for Money

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We've utilised ShortStack rather than rebuild a whole new basic quiz system, the previous version of which had major trouble when installed as a Facebook app and accessed on mobile. Shortstack circumvents all of that and provides enough flexibility to give a unique look and feel very easily. We've made some templates for our clients and it's easy for them to update themselves.

Pros

There's a high level of flexibility. It allows us to save a lot of development time by not making bespoke forms for every project, but to easily apply CSS styling etc. Thequick publish to Facebook also allows you to avoid a whole world of pain in terms of mobile apps etc.

Cons

The styling panel can be a little confusing in terms of the many different padding option areas etc - there's a lot of duplicate labelling so sometimes it's hard to find a particular field that needs updating.

Review Source: Capterra

  Response: ShortStack, Pancake Laboratories

Date: July 2018

July 2018

 

Thanks, Jess! We're so glad ShortStack is working well for you and your clients. Thanks again for your feedback and stellar review!

 

Randy from Algonquin Outfitters
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2018

July 2018

Six Years with ShortStack

Ease-of-use

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Value for Money

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Support

Over all it has been very good, there's not much that I want to do using ShortStack that it can't do. It's easy to design and deploy and the customer service I have received when I needed it.

Pros

One word "flexible". I enjoy how flexible ShortStack is, how I can easily design the app / contest that I want, how I can deploy it across multiple channels and make it work with our social media channels and website. How we can design something that looks uniquely us and offers the features I am mostly looking for.

Cons

I do run into limitations occasionally with design functionality but not often, for example, recently spoke at ShortStack about running an online charity auction through ShortStack to find out that it's not a feature supported because of the payment handling.

Review Source: Capterra

  Response: ShortStack, Pancake Laboratories

Date: July 2018

July 2018

 

Randy! Thank you so much for this awesome review and for your 6 years of loyalty! We truly appreciate you and love that you're lovin' the ShortStack platform. Cheers!

 

Desiree from HalfwayHouse 4 Paws
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

Great Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Value for Money
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Support

It makes the working process so much easier. It is a great tool if you have different causes and need to create landing pages.

Pros

Easy to handle. No special skills needed. I also especially like the design options.

Cons

Can’t really think of anything negative.
So far I was really satisfied.

Review Source: Capterra

  Response: ShortStack, Pancake Laboratories

Date: July 2018

July 2018

 

Thank you so much, Desiree! We're blushing over here : ) If you ever need anything, get stuck or have questions, send us an email at theteam@shortstacklab.com.

 
 
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