About Wix

Wix is a cloud-based landing page solution that helps users create and manage websites. The solution provides multiple templates with video backgrounds, fonts and animation. It allows users to customize the website with their own logo and branding.

With the system, users can display images, videos and text in a gallery layout and add zoom-in or fade-in scrolling effects. Wix offers an Artificial Design Intelligence (ADI) module that creates personalized websites for users with text and images. The Wix code module offers serverless coding that allows users to set up their own database collections, build content websites and add custom forms.

Wix allows users to set up an e-commerce portal where users can display products, manage orders and payments. Pr...


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Supported Operating System(s):

Web browser (OS agnostic), Windows 10

5,439 Reviews of Wix

Average User Ratings

Overall

4.36 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(2,884)

2,884

4 stars

(1,799)

1,799

3 stars

(613)

613

2 stars

(92)

92

1 stars

(51)

51

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 5439 results

April 2020

Ada from HKSTP

Verified Reviewer

Company Size: 201-500 employees

Industry: Civic & Social Organization

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

April 2020

Considering time efficiency in building a good-looking website, WiX is a no-brainer

WiX serves best as a prototype when discussing with stakeholders on the design / look and feel for anything that appears online. Instead of putting the text in a word document and arguing the color tone or how pictures should be displayed, why not just open up a WiX account and start building a prototype to facilitate discussion? My experience is that this tool significantly reduces the turnaround time discussing / confirming with vendors on web design details. Another shortcoming is its SEO capability. But again, it's best for beginner and not for advanced user.

Pros

I would consider Wix as the most easy-to-use website builder, when compared with Wordpress & Strikingly. Over the years it has made huge improvements, especially now with its ADI (Artificial Design Intelligence) feature where you'll first be asked a couple of questions regarding the purpose, the functions, the look and feel of your ideal website, then a ready version would be automatically generated for your further edit, i.e. via drag and drop of your preferred style.

Cons

At first I didn't even recognize the difference between Wix Editor & Wix ADI so I got confused and found difficulty following the step-by-step advice on Q&A session. It's simple to identity which is which: If you didn't answer those questions in the beginning, and chose your own designer template instead, then that's a website built under Wix Editor which allows full control over every aspect of the site. On the other hand, if you're like me who wants a quick solution and accept the readily generated website, then it's built under WiX ADI, but you then lose the autonomy to change, even it's just the minor stuff on the webpage. And here comes the problem: Sometimes, when the functions on WiX ADI just didn't work (e.g. after hitting a button a menu was supposed to appear on the left but it just didn't show up) then it's time to write an inquiry to Customer Service Support, instead of reading through the Q&A which mainly offers advice on WiX Editor.

Reasons for Switching to Wix

Wordpress is functional but a lot more complicated and not so design-intuitive. Since my focus is on layout and ease of viewing on mobile, WiX is way more friendly to use.

November 2020

Anonymous

Verified Reviewer

Company Size: 1 employee

Time Used: Less than 12 months

Review Source: GetApp


Ease-of-use

5.0

Value for money

4.0

Functionality

4.0

November 2020

Simply Drag and Drop

The handling of the webpage is very easy and so it removes a great amount of load. I have not yet used or tried the Customer Service may be because I did not felt the need so far which is actually a good point. I once was about to call the customer care when it was showing me to upgrade when I already have purchased the premium service. But then the FAQ's popped up and my problem was solved.

Pros

1) The interface is very easy to get along. Every option is properly placed in a way that learning curve is not that steep. Anybody can Master it in no time. 2) The smart alignment feature is awesome. 3) Large number of queries are already covered in the FAQs section. 4) Saves files with ease and the track of the release manager feature is great tool.

Cons

1) Usage of dynamic pages is not that easy. 2) Lack of proper documentation of Corvid. I mean to say that the Corvid document is very comprehensive but does not cover the specific questions. The documentation is not easy to go through. 3) The guide to connect the premium package, that you already purchased, with the site that you are building should be kept upfront. I thought that as I have deleted the site which was previously connected to the premium package , i will need to buy the premium package again and that is so frustrating. 4) Not telling upfront that when I use the 'Editor X' I will have to pay extra. I once designed the entire website on the 'Editor X' and then came to know that I have to pay extra. It imprinted the bad impression because the same Wix credentials works on the 'Editor X' as well so how can anyone know this? 5) Also the 'Upgrade' Notification is annoying when you already have purchased the premium services.

Reasons for Switching to Wix

SquareSpace has many features and they are all good. At the same time it was very expensive as well. I switched not because it was not good, I just wanted to try a different engine and see how good that is.

July 2019

Andrea from Fresh Content

Company Size: 1 employee

Industry: Design

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

July 2019

Wix: Not as good as WordPress... arguably better than SquareSpace (that's right. I said it!)

I have designed two websites with Wix. I am extremely pleased with how one website looks and with the email campaigns that have been super easy to set up and send out. That client needed a beautiful site and email functionality. Wix was cost effective for this purpose and she is able to make minor changes even though she is not tech-savvy. My other client needed shopping cart functionality and already had his site made at Wix. I made the site look nicer and loaded all of his items into the cart... but Wix could not handle the size of the store. The site works and looks great, but he had to use Shopify for his purposes. Overall, I choose WordPress because, as a designer, I need 100% functionality and the ability to do anything my clients need. Out of the box, Wix can't do some of these custom things. But I have no problem recommending Wix as the CMS to use when you are not a designer and you can't afford SquareSpace (nor should you use Squarespace because, despite SqSp marketing, a developer is required for simple changes). I am not a fan of Squarespace. So! Use Wix if WordPress is too big of a beast. :)

Pros

Wix is easy to use. It is a WYSIWYG CMS that handles everything from design to email campaigns to shopping carts. It features a number of different styles of photo galleries and offers a large range of word processor-style copy options (compared to Squarespace). Dragging padding is easy, searching for high-quality photos and videos (provided by Wix) is easy. Font options are plenty. Wix allows you to upload your own photos, which are stored in an image gallery for easy selection throughout the design process (Squarespace does not have an image gallery which means you have to upload the same image multiple times whenever you need it which is extremely slow and frustrating). Changes can be made per item per section allowing 100% customization (Squarespace applies changes globally and code is required for per-item changes). Wix is closer to WordPress than SquareSpace when it comes to being able to do whatever you want to do to get things exactly as you want them without using code. Wix uses plugins for added functionality (Squarespace does not have plugins available). For a beginner, Wix is a great CMS.

Cons

Wix is not WordPress. It is designed for beginners to make all of the basic things anyone needs as easy as drop and drag. But WordPress + Divi theme is the best choice if you aren't afraid of a little learning curve. Wix's shopping cart functionality is not powerful. I made a store with a few dozen choices that had a handful of options each. This crashed the cart. If you have a handful of items to sell, Wix would be fine. Otherwise, use Shopify.

Reasons for Choosing Wix

A client already had a site at Wix that needed modification. Another client wanted to be able to make her own updates and Wix is a simple interface compared to WordPress. For non-designers who are not tech-savvy, I recommend Wix because of the ease of use and the email marketing ease of use. Plus, you don't need a separate Internet Host Provider (ISP) because Wix hosts your site. It's an all in one.

December 2020

WENDY from MCJO ACADEMY SDN BHD

Company Size: 2-10 employees

Industry: E-Learning

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

December 2020

User Friendly Website Builder

Overall , I am a happy Wix user so far. Everything in WIX is a no-brainer. Even if you do, there's always a friendly help support team to ask around with. So, go ahead and try it out. Building a website wouldn't be a headache with WIX ;)

Pros

I really like how versatile WIX is. You can basically be as creative as you want in building your own website. Even if you are not as creative , the beautiful templates given are enough to make you choose the perfect design. Or you can even let WIX to do the site building job for you as they have a very convenient and intelligent . Just answer a few questions and let Wix to start building your website. You just need to make some personal touch and that will be guided by Wix as well. I love the fact that there is a cropping tool which can really cut off your time if you're not a photoshop user. The tool gives you the simplest way to crop out background and saving you lots of time. Also, another thing to love is that how simple it is to integrate other software into wix . Even if you are from a zero coding background, integration becomes easy as ABC and that's no joke.

Cons

I have to say that I didn't like the fact that most widgets added in Wix are some add on feature which require you sign up and pay. I have to say as convenient they are, the usage is quite limited and the price is somewhat expensive. For example, there is a limit for the forms and subscribers name lists . Hence, as a user, we have required to use 3rd party software to be integrated such as Zapier and Hubspot. I just realized that by using Wix as a website, it means that you are bound to use it for the rest of your life as you cannot transfer your site to some other site builders. It wouldnt be much of a big deal if you have already done it as the features in Wix are quite comprehensive and useful.

Reasons for Choosing Wix

I have heard how Wordpress is easily hacked by others so I decided to choose Wix in the end because so far, I have only heard good security about Wix.

September 2020

Sandesh from Faith Over Feelings Ministry

Verified Reviewer

Company Size: 1 employee

Industry: Entertainment

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Website in minutes

I had the best experience with Wix. I am building an e-commerce store for document preparation and will launch soon. But till now I have seen Wix being so friendly and easy to use. I had an awesome experience in building my portfolio and website with Wix. I would highly recommend this website builder to a beginner friend of mine!! Without a miss!!

Pros

I love the build of this platform. First of all, they offer built-in hosting services which reduces the hiccups of external domination of other hosting services. Second, they provide custom email ID which boosts our business and portfolio. They have an amazing workflow for creating portfolio, blog, e-commerce website and much more. The e-commerce platform they have is so secured and the payment gateways are so much optimised to be mobile-friendly and user friendly. So there will be no fear of getting hacked or bankrupt (of online stores). Their portfolio options are so good. Above all, after the creation of any form of website, they provide a strong hosting service [third parties are not allowed - which is more trustworthy about Wix]. They provide a mail base to keep up with our business or manage website. Wix can be upgraded at a much affordable cost compared to other websites. It requires no coding experience, which I love the most! All these are the facts which I love about Wix.

Cons

There are not much points which I like the least about Wix but I do have one issue about their domain subscriptions. It is always good to buy domains from other domain registries but not preferably from Wix. Because wix may give customized web domains but the pricing may increase at any point of time and inevitably we have to pay that. No fixed price for purchased domains.

Reasons for Switching to Wix

The coding experience which WordPress requires made me little unambiguous about the interface my website should have, though there are customizable themes to use. Unlike wix, this has a ton of plug-in for each step - for example - chatbot, hosting service, login credential maintaining platform, analytics and others which should be added manually. These made me switch to Wix