Aspire Software

Able to download date from the Aspire database and customize for out customers.

Pros

I like how the layout is formatted. For our business, we can customize the columns of data and down load into an excel spreadsheet. Very user friendly.

Cons

Wish you could select multiple line items instead of having to use filters. However - overall it is user friendly.

Pros

Job management and bidding. Bidding jobs are fast and easy once you are set up. Having all your account information stored on the cloud in one spot makes managing the job simpler.

Cons

When posting materials to a ticket the drop down menu has issues. Sometime the material or the drop box opens on the bottom of the screen where you can't see it. Also when posting material to inventory its puts it for some reason in the wrong inventory account.

Better job costing data and the ability to track work orders which will hopefully eliminate missed Billings!

Pros

The team and the fact that the company is constantly innovating. The software has much of the necessary functionality for all sized Landscaping companies. The company has also been very flexible to meet our unique needs.

Cons

How hard it can be to change some of the data once it has been created and lack of API development to make it easy to link to all accounting packages.

Reliable information for business management, ability to track activity and effectiveness of employees in all departments

Pros

It provides all the necessary job costing information necessary to run our organization properly. Great customer service and excellent commitment to regular updates and improvements.

Cons

There are still some improvements I'd like to see (permissions, pivot table functions), but I know they'll come along eventually. Really, no major complaints or frustrations.

Pros

Aspire has eliminated double entry of many items throughout the process of landscape contracting. The software has provided our company the ability to have real time access to information in a way we never had before. Like many landscape companies, we had been operating on several spreadsheet documents to operate our business. The move to Aspire allowed us to have all our information in one place that is readily available anywhere that we have an internet connection. The Aspire team is very responsive any time we have a problem or concern. Aspire was the step we needed to take in order to keep scaling our business and to get to the next level.

Cons

As with all software, there are bugs that pop up that can be frustrating at times. The software was originally designed for landscape maintenance, therefore sometimes we have to come up with creative ways to handle things for our landscape construction part of the business (though Aspire is working on solutions for many of these instances now).

We have researched many CRM/estimating/presentation/scheduling/routing/cost accounting software packages over the past 10 years. I nearly launched one two years ago and pulled out at the 11th hour due to shortcomings. Aspire has the answers to our questions because they have done their homework on every aspect of the challenges we face as an industry. The Aspire team works well together and has our success as the primary goal with every conference call and visit.

Pros

Web based software for mobile devices and laptops. All customer related information can be attached to the specific job and the data is entered once and access throughout the process of estimating to producing to invoicing.

Cons

I have yet to find any pitfalls in Aspire.

Advice to Others

Do your research, gather up all your questions and then get these people on the phone or in person and you will be pleased with the outcome.