CharityTracker vs MyCase

CharityTracker has 1008 reviews and a rating of 4.52 / 5 vs MyCase which has 360 reviews and a rating of 4.70 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

CharityTracker

MyCase

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.52 / 5 (1,008)

4.70 / 5 (360)

Ease-of-Use

4.5 / 5

Value for Money

4.5 / 5

Customer Support

4.5 / 5

Functionality

4.5 / 5

Last Review Written

January 27, 2021

March 3, 2021

Pros/Cons

Pros
The ease of use is outstanding and the customer service is AMAZING
Ease of use and kindness of support team are nice. Reporting is fairly robust. Pretty easy to navigate.

Cons
There really isn't anything I dislike other than sometimes it can be slow between screens.
How complex it is for new staff to learn, but I suppose there isn't really any avoiding that with such an in depth system.

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Pros
It is a good value. The features mesh well together. It is easy to use.
I generally love this software, and it is excellent that they are continually adapting and improving it with upgrades and modifications

Cons
1. Outlook email integration has improved. Still needs some work 2. Document assembly useful but needs to be improved and expanded
Calendar could use some development, but it's basic manual operation gets the job done.

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Pricing

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Product Demo & Screenshots

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Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2020

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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37 Recommendations

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Pricing Guide

2020 Legal Software Pricing Guide

Learn about the key aspects of accurate software pricing before you make your purchase decision.

Pricing models & ranges
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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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