FreshBooks vs Prevail Case Management

I wish the price was a little more cost efficient, but still an excellent product to buy.

The interface is great but nothing much outstanding, doesn't have many extras, it would have been preferred if it have a few more options for advanced users to help with more detailed accounting.

There are a few glitches here and there and it crashes sometimes, but for the most part we are very happy using Prevail.

There really aren't any cons. The only thing I would want is for it to communicate with more outside software such as our fax machine to do automated faxes.