TimeSolv Legal Software

4.73 / 5 (487) FrontRunners

Our advisors have recommended this product 5 times in the last 30 days

About TimeSolv Legal

TimeSolv is a cloud-based legal time tracking and billing solution that caters to law firms, accountants, consultants, architects, and freelancers, helping them manage daily business operations.

TimeSolv integrates project management features such as time tracking and assigning tasks with billing functionality, allowing users to track billable hours and budget in real time. It also provides case management features and document management tools to help organize and store data. Users can utilize a document automation feature for auto-filling standard formatted documents.

It offers a suite of billing functions, including invoicing, batch billing and integration with LawPay, allowing users to pay their bill online. Users can upload images of receipts to ...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

487 Reviews of TimeSolv Legal

Average User Ratings

Overall

4.73 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(376)

376

4 stars

(95)

95

3 stars

(12)

12

2 stars

(2)

2

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 487 results

February 2020

Randall from Randall B. Shorr, Attorney at Law

Verified Reviewer

Company Size: 2-10 employees

Industry: Law Practice

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

TimeSolv has changed my life for the better!

I'm capturing more time and collecting more. That's the name of the game.

Pros

Easy to use so that I use it more often!

Cons

Learning anything new is a pain. But I'm getting there.

Reasons for Choosing TimeSolv Legal

Seemed to offer what I needed for a reasonable price.

March 2020

Timothy from TJC•ESQ, Psc

Verified Reviewer

Company Size: 2-10 employees

Industry: Law Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

Great Product, Better than great support

Once can compare features, price, etc., and as a former IT professional, I get that you will, but what is at least as important is follow-through and support from the vendor. These guys rock it. They assign someone to you, who takes ownership of helping you and your staff. They actually make changes to the system based on customer feedback, and then tell you when they implemented what you were looking for. The strength of any software product is ultimately dependent on the support behind it, and this is top notch

Pros

It does just about whatever you want it to do, billings wise.

Cons

Integration with quickbooks could be easier. Not the most intuitive interface.

May 2020

Brian from Fowler St. Clair

Verified Reviewer

Company Size: 11-50 employees

Industry: Legal Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2020

Great functionality, happy to be a user

We've only been using TimeSolv for about 60 days, but the experience overall has been very good.

Pros

The reporting features of this software greatly exceed anything we've ever used.

Cons

The user experience is functional, but lag behind in terms of overall UI and UX.

August 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: GetApp


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

August 2019

Support Staff was rude, argumentative, and unprofessional

Disappointing, unprofessional, and a complete waste of our time.

Pros

Nothing about this software makes it stand out from its competitors.

Cons

The support staff had difficulty handling even a simple training. We worked with representative, who informed us she reports directly to the CEO. She was rude, unprofessional, and worse appeared not to understand her own product. We were testing out the integration into Quickbooks and she couldn't answer the simplest questions. Worse, after we told her several times we did not want to upload all of our active clients into the system from Quickbooks, she did it anyway. And the last straw was when she changed an active client into a "test" client to create an invoice- AND ACTUALLY EMAILED THE TEST INVOICE TO OUR CLIENT CONTACT. She then spent the next 10 minutes trying to argue with my office manager that it was the office manager's fault.

Reasons for Choosing TimeSolv Legal

We did not choose it. My advice to others would be to not select this product. There is nothing about this software that you cannot get on a different platform and nothing that would make suffering through the incompetence of the support staff worthwhile.

Response from TimeSolv Billing

Replied August 2019

Hello, we're very sorry for your experience during your free trial with TimeSolv. However, we feel compelled to answer some of your most pointed criticisms. As you'll see by looking at other reviews of TimeSolv, your experience was truly an exception. The rep you worked with has been singled out over and over from various customers for the exact opposite attributes you described. Many, many customers laud her for her professionalism and her exceptional product knowledge. We're confident her knowledge of legal billing and TimeSolv and our integration with QuickBooks are second to none. While demonstrating our features, she made a point of asking if the data in the system was demo data and not for real, active clients. At no time was Tiann told this TEST client housed real client information. We again apologize, but we stand behind our representative and our product and feel our 4.5/5 rating from over 289 reviews on Capterra/Get App backs that up.

March 2020

VALERIE from RIEBLING IP, PLLC

Verified Reviewer

Company Size: 2-10 employees

Industry: Legal Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

Easy and Very Functional

I've used some of the bigger name time entry systems in the past and when we decided to move to a smaller boutique firm, the money for those bigger time entry systems just was not there. We tested a few, but the one that has been the best has been TimeSolv. From a timekeeper standpoint, I am glad we have switched to TimeSolv. The cost per user is great and it works well with our small firm.

Pros

We love that we can see the number of hours billed each day in the month, editing and adding information is easy and adding disbursements is as well. The search features and most other items are easy.

Cons

Some of the information in our timekeeping isn't automatically added into our bills (which need to be). However, working with customer service to get those items added in has been a breeze.

Reasons for Choosing TimeSolv Legal

It just worked better for us and similar to what we previously used.