TimeSolv Legal Software


 

TimeSolv is a cloud-based legal time tracking and billing solution that caters to law firms, accountants, consultants, architects, and freelancers, helping them manage daily business operations.

TimeSolv integrates project management features such as time tracking and assigning tasks with billing functionality, allowing users to track billable hours and budget in real time. It also provides case management features and document management tools to help organize and store data. Users can utilize a document automation feature for auto-filling standard formatted documents.

It offers a suite of billing functions, including invoicing, batch billing and integration with LawPay, allowing users to pay their bill online. Users can upload images of receipts to invoice files. TimeSolv also provides reports so law managers or practitioners can track their billable hours over weeks or months.

TimeSolv offers two-way integration with QuickBooks, as well as integrations with Dropbox and NetDocuments. It offers Android and iOS apps for remote usage.

Services are offered on a monthly subscription basis that includes support via phone and email.

 

TimeSolv Legal - Time details
 
  • TimeSolv Legal - Time details
    Time details
  • TimeSolv Legal - Matter plan
    Matter plan
  • TimeSolv Legal - Dashboard
    Dashboard
  • TimeSolv Legal - Multiple devices
    Multiple devices
  • TimeSolv Legal - Settings
    Settings
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

177 Reviews of TimeSolv Legal

 

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Software Advice Reviews (21)
More Reviews (156)

Showing 1-20 of 21

Jeneth from Koch & Schmidt, L.L.C.
Specialty: Litigation
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

New to Timesolv Legal

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

We just started using Timesolv Legal, but so far we love it! The customer service we have received thus far has been outstanding. The program is very easy to use and seems to be more stable than our prior billing software.

Cons

Haven't found any cons so far, but will let you know if we do in the future. So far so good! Love it so far.

Review Source
 
 

James from LLG
Specialty: Corporate
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Awesome product, continuously improving!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

- I like the functionality this product has between NetDocuments as well as Quickbooks Desktop.
- I love the fact that we can print our pre-bill's in the click of a button.
- The trust accounting feature is perfect for our size firm.

Cons

I wish the reporting feature was more detailed and able to be customized. This has not been a big issue as their team is constantly rolling out updates.

Review Source
 
 

DeAnn from Shawn Aiken, PLLC
Specialty: Litigation
Number of employees: 1 employee Employees number: 1 employee

April 2018

April 2018

Exactly what was needed!

Ease-of-use

Functionality

Product Quality

Customer Support

Switched from another company which did not provide all that we needed and TimeSolv has got us covered.

Pros

Very simple to use for anyone who is or is not great with computer software. Any questions I had were quickly answered by customer service.

Cons

We have only been using this product for about three months and have not found anything wrong with it yet!

Review Source
 
 

Brenda from CollierLaw
Specialty: Corporate
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Excellent product, amazing customer support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

After using another time and billing software for over 30 years, Timesolv and other programs were recommended by colleagues. The features and cost of Timesolv met my law firm’s needs, so I started a trial. During and after the trial period the customer support was nothing short of amazing. You get to talk to knowledgeable human every time. And they check in with you to make sure it is all running ok. The transition was much smoother than I expected and I am very pleased with the software and the people who support it.

Cons

Mobile app only allows entry of time and expenses, no reporting or invoicing features; keyboard covers entry

Review Source
 
 

Stephanie from Hynds & Gordon P.C.
Specialty: Litigation
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

I tried several different software before TimeSolv was chosen. It is the best!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Very reasonably priced, easy to use.

Pros

Very easy to use, Rep is the best Account Rep. She can answer any question you might have. I learned how to operate the software with just one webinar!

Cons

I have not found any cons. The attorneys at this practice wish I could tweak the statements just a little bit, I think they are great!

Review Source
 
 

Colleen from Thomas Law Office
Specialty: Family
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Timesolv is a timesaver!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Timesolv is so easy to use, it took one hour of tutorial, and I was off and running!

Pros

Timesolv has made billing automatic. When I receive payments via credit card, Timesolv links with my credit card system and automatically records the payment.

Cons

The billing invoices for Timesolv are a little difficult to follow. The bottom line is easy, but when there are trust payments, it is difficult to follow how those payments are being applied.

Review Source
 
 

Lynn from Hughes Rote Brouhard & Thorpe, LLP
Specialty: Family
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

August 2017

August 2017

Learning new software is often intimidating, but TimeSolv helps to ease the angst with step by step instructions and video tutorials.

Ease-of-use

Functionality

Product Quality

Customer Support

We are excited to put TimeSolv into action, time will be the test!

Pros

Navigating within TimeSolv is extremely user friendly. You can utilize the time entry calendar to track staff time with just a glance.

Cons

Reporting features are extremely basic with no ability to customize. Would like to have a detailed WIP report to track matters on hold, having to run 2 or 3 reports to capture time, expense and payment details is extremely cumbersome .

Review Source
 
 

Bruce from R&B services
Specialty: Employment
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

outstanding

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

This software has great options to help you achieve your results. The layout is very well established

Cons

I really dont have any complaints with the software. I think that it took me a while to get familiar with it but it what well worth it.

 
 

Randi from Puryear, Newman & Morton, PLLC
Specialty: Divorce
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Great!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Switching to TimeSolv brought our whole firm up to 2017 as what we were working with before was complicated, unreliable and outmoded. The support staff is a key feature to how and why I enjoy having switched to TimeSolv as he is friendly, knowledgeable, supportive and available to answer every single little question no matter how silly or redundant it may seem to an expert like him. He's saved us from major firm meltdowns multiple times by carefully and kindly walking me through what seemed to be majorly complicated issues, until speaking with him and realizing that no matter what the problem is, there is always a solution and the steps involved are so simple he only needs to walk me through it once or twice and I can pick up and go, revisit and do it on my own and even show others in the firm how to do it too. It's a great program and it comes with great support staff and we all couldn't be happier

Pros

Ease of use, accessibility of support staff, clean and organized display of data, minimal training required to get other users up and running with it.

 
 

Nicole from Gump and Associates
Specialty: Divorce
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great product. I have recommended to others!

Pros

Easy to use, has all features a small firm needs, inexpensive, good value. It simplified billing and is far less complicated than my former billing software.

Cons

The default billing codes are not entirely relevant to my practice. I'd like to see more generic codes, or an easier way to create my own codes.

 
 

Cyntia from Modern IP, LLC
Specialty: Intellectual Property
Number of employees: 1 employee Employees number: 1 employee

May 2017

May 2017

Exactly what I need.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The software had all the functionality I needed as a business consultant. My Clients have been very happy with the portal to check their cases/bills.

Cons

The interface could use a little updating, but you can't beat the functionality & customer support for the price.

 
 

Yoni from The Levoritzlawgroup
Specialty: Divorce
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

The Pros Of Ron and TimeSolv

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The software is incredible and with the representative at the help, there is nothing better.

Pros

Everything!

Cons

None.

Advice to Others

It is worth every penny.

 
 

Sara from STANDING PARTNERSHIP
Specialty: Corporate

August 2016

August 2016

Looking for more reporting

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

This product is easy to learn. We work in Marketing Communications as opposed to legal and we find TS very workable for our billing needs.

Likes Least

We need help with reporting and product management that TimeSolv does not yet offer

Recommendations

We have used TimeSolv for a while now. We appreciate the time that support give us when we call. I wish there were ways to customize/add fields that will help us manage our firm better.

 
 

Melanie from Bluegreenplanet Pty Ltd
Specialty: Personal Injury

August 2016

August 2016

User Support readily available

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Software is user friendly and User support readily available via email and phone

Likes Least

Trust receipts cannot be reversed. Have to enter a payment to reverse an incorrect receipt.

Recommendations

Inexpensive software and can log in from anywhere. Very easy to use and produces well formatted reports.

 
 

Lova from Adkerson, Hauder & Bezney, P.C.
Specialty: Litigation

August 2016

August 2016

TimeSolv Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

It has great support. Always there when you need them.

Likes Least

Would like to enter numbers instead of names for clients

Recommendations

The ease of employees to enter time, and it few is any corrections.

 
 

Diane from Billy & Associates
Specialty: Litigation

August 2016

August 2016

Excellent web-based timekeeping system!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

The look of the site and the ease of use between tasks are most appealing. Also, most importantly, billing electronically is easy! Customer service is excellent.

Likes Least

The fonts for the invoices are too small. Would like to see options in the "design" of the invoices.

Recommendations

All features are great. You won't need to research a bunch of programs if you first start with TimeSolv!!

 
 

Sandra from Carter Scholer Arnett Hamada Mockler, PLLC
Specialty: Intellectual Property

August 2016

August 2016

Look further.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

I like that the program is cloud-based. It is easy to log in and out.

Likes Least

There are many things TimeSolv cannot do, i.e. you cannot get a list of payments and how they were applied. TimeSolv can do things, but a lot of what we need is not in the program, so you have to download reports in csv or excel, then download another report in csv or excel and then write a formula to connnect the 2. The training is non-exsistent.

Recommendations

Keep looking. There are other programs out there that might suit your firm better.

 
 

Raquel from Scheper Kim & Harris LLP
Specialty: Litigation

August 2016

August 2016

Very dependable platform

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

The product is dependable and user friendly. Some customization is available and the platform seems to be going through more updating in last year. It's rarely unavailable.

Likes Least

Integration with Quickbooks is not easy so we double entry. Would like to see how we can minimize impurt

Recommendations

Web-based platforms will save lots of money in the long run. Users also prefer cloud-based solutions more and this one is cost-effective.

 
 

Winnie from Stewart Ward & Josephson LLP
Specialty: Real Estate

August 2016

August 2016

TimeSolv - Worth the Money

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

It's very easy to use and fairly intuitive. The customer service team is very responsive.

Likes Least

I would prefer to have an actual "stop and start" clock feature so that if I forget to turn off or turn on a timer, it's easier to recapture the lost time.

Recommendations

Try it before you buy it, and make sure you understand all of the features that are important to you.

 
 

scott from Christiansen & Rawls, PLLC
Specialty: Corporate

August 2016

August 2016

TimeSolv is a life saver for my small law firm

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

The software is really intuitive and doesn't try to do to much. I just needed something to generate invoices, track A/R and keep up with expenses. This fits the bill for a nominal price. Anytime I have questions they are really quick to respond and solve any issues (typically user related).

Likes Least

Nothing, it does everthing I want. No issues with usability or the cost.

Recommendations

Use the free trial period and you will be up and running in a matter of minutes. Definitely the best software I tried.

 
 
 
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Showing 1-20 of 156

Amy from The Beakley Law Firm, P.C.
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Easy to use & helpful support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is a really easy software to use. Training new users for our law firm has gone quickly because the software is not hard for beginners to figure out and is very intuitive. I also love that you can enter time from the application which makes it easy to record time when I am away for a meeting or traveling for a client. Any time I have had a question or needed further explanation on how to do something the Timesolv support staff has been very quick to respond and take care of the issue. I have used this software for nearly six years and don't plan on changing.

Cons

The only part of the software that was a little harder to figure out was the conflict and related party piece of the software.

Review Source: Capterra
 

Michael from Vogrin & Frimet, LLP
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Review of Timesolv

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

They have always been helpful and responsive when we've had concerns.

Pros

It was compatible with Mac and had an ease of use on the front end for the timekeepers.

Cons

It is not always the easiest on the back end, and there is a difficulty in getting historical reports.

Review Source: Capterra
 

Mindy from Mindy Sirkis Consulting Inc.
Number of employees: 1 employee Employees number: 1 employee

September 2018

September 2018

Migrating my billing to the cloud

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Cloud based as opposed to the rigidity of windows based pcs to run the program off the server; not being vulnerable to ransomware attack as a result

Pros

The cloud is the most intriguing and reliable feature compared to desktop - client/server billing software with all its vulnerabilities

Cons

1) I find that some features I used in my previous program are handled differently and it takes getting used to.
2) Not being able to use the custom fields for running bills would be a great add-on feature in addition to having the category option.
3) Another issue is when setting up a custom field list, I don't seem to have the option to set the field to none so that in case I started a new custom field and populated, I cannot delete that field because it is in use.
4) importing from external sources is a little clunky

Review Source: Capterra
 

Lisa from Lisa Loeffler Horwitz, Attorney at Law
Number of employees: 1 employee Employees number: 1 employee

August 2018

August 2018

Great for Tracking Time

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use. Love the format. Makes my life MUCH easier.

Cons

Fixed activity labels. Fixed descriptions on time reports.

Review Source: Capterra
 

Jeffrey D. from JDKatz, P.C.

August 2018

August 2018

Full Service Time and Billing System

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Time and Billing system is greatly simplified, predictable, and cloud based. We've cut our time keeping time down, and made the system cloud based and accessible from outside our office. Love the Iphone/Android app.

Pros

Ease of use.

We switched from a desktop version of Sage TimeSlips to TimeSolv, I was used to dealing with frequent database corruptions, and strange errors. We didn't experience any in the change over, which was super easy.

Billing is straight forward, and it's pay per time keeper, with no extra charges for admin staff who query the database or enter time for charged professionals. You can add or subtract time keepers at any time, and the bill is automatically updated with the next monthly charge. There is no pro-ration for partial months.

Cons

Reports need to be generated online and then downloaded as PDF files. The core functionality to generate reports has been well thought out, but the actual user experience in reviewing those reports could definitely be improved. Frankly, we've been disappointed in the lack of online reporting which is really the standard for this type of product.

Review Source: Capterra
 

Julie from All Land Law

July 2018

July 2018

I have been a TimeSolv customer for 8 years and I highly recommend it. Great for legal billing.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Many good features to make legal billing easy. Good support when learning how it works and when you have questions going along.

Cons

Have to "trick" system into processing invoice if client did not make a payment, yet there was no new work done for that client. Easy to get around it but it is an extra step.

Review Source: Capterra
 

Tamala from Law office of
Number of employees: 1 employee Employees number: 1 employee

July 2018

July 2018

It was easy to get started. The process of setting up clients is simple enough.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I can plan my week by the number of billable hours logged. It saves time and helps organize my files.

Pros

I love that the timekeeper portion gives you a total earned for the day. It is easy to keep track of billable hours. The technicians are available and fit your schedule if you have questions.

Cons

I was unable to transfer the draft of the invoice into the actual invoice without training. The other aspects of the software were easy to figure out. Other than that, the program is a time saver.

Review Source: Capterra
 

Robert from Robert DiCarlo, Ph.D., PLLC

July 2018

July 2018

Incredible, intuitive product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The clean and simple interface and invoicing features. I also appreciate the split billing feature and the ability to set retainer replenishment thresholds. Automating billing and tracking has freed me up to do more bailable work.

Cons

There are some minor glitches that TimeSolv has helped me work through. The support department has been amazing and responsive to my needs. They make the support a very personalized experience.

Review Source: Capterra
 

Ali from Kartal Law Firm

July 2018

July 2018

Excellent, discovering a new wonderful feature every day. My practice would not thrive without it.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It has features which makes time keeping and billing customizable down to the most minute detail, in an intuitive way. Reports keep me on top of everything, I sleep better thanks to Timesolv.

Cons

Could be even better if it was possible to record time and disbursements on a mobile or tablet. I bill in different currencies like EUR, Turkish Lira and GBP but there is no foreign currency support. This would add huge value to the application and open the door to international sales.

Review Source: Capterra

  Response: TimeSolv Billing, TimeSolv Corporation

Date: July 2018

July 2018

 

Hi Ali, thanks for your kind words! You can, in fact, record time on a mobile and tablet. You can also do disbursements on a tablet as that's the full-featured version of TimeSolv that you can run throuh a browser.

Please contact support at 1.800.715.1284 with questions or assistance! Thanks

 

Sandra from Martin & Ferraro, LLP
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

Very user friendly! It made the transition easy from our antiquated system.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The system is very easy to learn and is easy to use. The support service team is wonderful; almost always available to answer your questions at a moments notice; and I like the fact that I can schedule one-on-one time with someone to go over specific items. This new system has allowed us to get invoices out in half the time of our old system.

Cons

The initial naming convention did not match our current client/matter numbers; however, with the assistance of the support team, we were able to quickly make adjustments to accommodate our clients' billing requirements.

Review Source: Capterra
 

Francisco from Francisco J Agraz, A Professional Corporation

June 2018

June 2018

Setting up LawPay to work with TimeSolv - a breeze, with great support person helping

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It works and it is cloud based.

Pros

- Great value for the money,
- Ease to use cloud access - because I often have to be at clients' locations and like to enter my time and costs while still on-site,
- Totally usable interfaces for Time, Disbursements, and Invoicing.
- But best of all, the ability to design different invoice templates, which - sadly - some of the new competing cloud systems that keep calling me to leave TimeSolv and use their system, just can't seem to have the ability for me to design different billing invoice templates - it's either "my invoice version, or the road" - they basically say. TimeSolv has always been able to allow me to design different templates for the different kinds of clients I have. And I have been using this for 6 years running.

Cons

Setting up clients and matters and "related parties," is a bit "clunky" but still usable. It's OK for me, for the clients I have, and the areas of law where I concentrate my practice.

Review Source: Capterra
 

Mark from Boerner, Dennis & Franklin, PLLC

June 2018

June 2018

TimeSolv is simply the most awesome time and billing software that our firm has ever used.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I can keep track of my time and expenses from literally where ever I am at 24/7.

Pros

The software is so user friendly and extremely flexible. Additionally, with TimeSolv being cloud based I can literally access our time and billing information 24/7 from where ever I am. I also enjoy the desktop icon and mobile phone app.

Cons

Frankly, the only issue I have with the software is that it uses more decimals in the time field portion of the invoice than would prefer (e.g. .2500 instead of .25). Other than that issue - I have absolutely no complaints and love the software!

Review Source: Capterra

  Response: TimeSolv Billing, TimeSolv Corporation

Date: June 2018

June 2018

 

Hi Mark, thanks for your kind words about TimeSolv. We wanted to let you know that we are actively working on the decimal point issue and you should see it resolved in the coming weeks. We appreciate the feedback as it helps us constantly improve our product!

 

Darla from Paul L. Civerolo, LLC

June 2018

June 2018

I appreciate working with Gigi and the excellent customer support that she provides.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It covers most of my needs in a billing software. It provides many options that would be needed for any company and their billing needs.

Cons

It's not as user friendly to maneuver through the site with ease. In some cases, it takes several steps to get to where I'm wanting to get.

Review Source: Capterra
 

Vanessa from Hunter Martin, PLLC
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Great product, easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

More billing hours, a centralized database for conflict checks, and a great support team.

Pros

It is very streamlined. easy to find what I need, enter a time entry or a new client, and one tap to sync the app to my online account. I've had a hard time with other time tracking systems because they are clunky and take too long to enter information. This is not the case with TimeSolv. The dashboard and tabs are laid out well and it's overall a really easy system to navigate and use.
It has definitely paid for itself in catching time that I previously lost.

Cons

You need to do an online training to get the full use of the software and I don't want to take the time to do that. :)

Review Source: Capterra
 

Evan from Fensterstock, P.C.

May 2018

May 2018

TimeSolv makes recording time, expenses, and invoicing extremely easy. It is a fantastic product!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Customer service is great. Ease in recording time and expenses on the computer and through the app on the phone makes using TimeSolv easy and functional. The system is very intuitive and seamless.

Cons

There is nothing I do not like about the software. It does exactly what I need it to do, and it does it well.

Review Source: Capterra
 

Cynthia from Elliott, Thomason, & Gibson LLP
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Overall excellent experiences

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
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Functionality
Product Quality
Quality
Support

The sync app for QuickBooks allows for ease of entry and reconciliations of Income and Expense.

Pros

Once you understand the sync settings and how the relate to QuickBooks accounts and item codes, syncing is a breeze.
Many excellent training videos.
If you do not connect with your Customer Service representative, TimeSolv will connect you with another until you find your best fit and then gives you direct access to the Service Representative with whom you have had the best connection.

Cons

I did have trouble initially connected to a customer service representative who understood my areas of confusion and who was versed in QuickBooks as well as TimeSolv. However, once I connected with Ron in Customer Service things I was struggling with were resolved really quickly and left me with a clear understanding of both TimeSolv and its relationship to QuickBooks.

Review Source: Capterra
 

Mitchell from Law Office of Mitchell J Howie

May 2018

May 2018

TimeSolv is an awesome solution for billing for lawyers!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I loved the training provided! I had tried other software programs but none offered the training like TimeSolv and they make it easy to use!

Cons

I just wish I would have signed up sooner because I loved the training provided! I had tried other software programs but none offered the training like TimeSolv and they make it easy to use!

Review Source: Capterra
 

Trish from Alta HR

May 2018

May 2018

So far it has been extremely easy to use and compatible to our needs.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The system allows for seamless team collaboration and easy billing for clients. It was very easy to transition over to this system. Customization options are well thought out.

Cons

So far every challenge I have faced in customizing the system to our needs has been met. A few of the processes need to be memorized but most everything is intuitive and requires minimal training.

Review Source: Capterra
 

Bruce from DB&R Marketing Communications, Inc.

April 2018

April 2018

Changed over from Timeslips. Wish I would've done this years ago

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love the cloud based functionality and the support. Can input my time from anywhere and from any of my machines.

Cons

There is really nothing I don't like about the software. The only problems I'm experiencing is because it is still relatively new. However, support is readily available and the questions to any problem i have is answered quickly and simply.

Review Source: Capterra
 

John from Floyd Law Group PLC
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

The Conversion was easy as our customer rep. at Timesolv stayed with us throughout to ensure a smooth transition

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy billing and smooth transition in the conversion.....the support staff was there the entire time helping out.

Pros

User-Friendly and great support staff! Our customer rep. is awesome as she is responsive and easy to work with. This software does everything that I need for multiple clients with different requirements. Timesolv has everything!

Cons

I have been using another billing software for over 15 years so the reports were a little difficult to generate at first. However, now everything is smooth and understandable.

Review Source: Capterra
 
 
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