



Course calendar




Supported Operating System(s):
Mac OS, Web browser (OS agnostic)About accessplanit
accessplanit is a cloud-based training management solution that caters to businesses of all sizes and helps them to manage their resource and knowledge sharing sessions and trainings. The solution offers users options to create and manage day-to-day tasks, course catalogs, administration and more. The platform can be used for either commercial or employee training.
accessplanit automates billing processes and integrates e-commerce capabilities to manage customer transactions. Customer preferences, inquiries and other history are documented and managed in a single interface. This gives users the ability to create individualized structured marketing campaigns.
Reports are all automated, as are the user-created e-Learning portals where employees ca...
Course calendar
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)Average User Ratings
Overall
Ease-of-use
4.5
Value for money
4.5
Customer support
5.0
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
October 2018
John from Happy Ltd
Company Size: 11-50 employees
Industry: Education Management
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Functionality
4.0
October 2018
New to accessplanit and enjoying it so far
Very smooth - access to the sand box was given a few weeks back and we've been encouraged to play around with it and find our way round the system. The 3 conference calls/webinars I've sat in on have been good but are probably a bit too content-heave for 90 minute sessions - having less content in the allocated time would work better as we skipped a few exercises due to time constraints.
Pros
The team have built exactly what we've asked for so accessplanit will allow us to move away from 3 different systems we currently use and use one streamlined provider with everything all in the same place which is not only far more convenient but will also save so much time!
Cons
I've only played around in the sand box so far, not the real system so I'm not really in the best position to judge this and critique it negatively so far.
Response from accessplanit
Replied October 2018
Thank you for your feedback! It's great news that you have been able to centralise your training operations using the accessplanit system
September 2019
Claire from Fire Protection Association
Company Size: 11-50 employees
Industry: Non-Profit Organization Management
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
4.0
September 2019
Improving efficiency
For a small company AP were very effective in getting us up and running quickly with this software, and good at coaching us through the initial set-up. We had a difficult transition period when the legacy system was switched to the new system, but they were eventually able to give us the support we needed. AP have some very useful hints, tips and 'help' information and are fairly good at letting us know about software releases and glitches.
Pros
It has extended our automated functionality, allowing us to communicate more efficiently with our customers and save valuable administrative time
Cons
Have still not got the hang of the easiest way to achieve financial reporting for my company - the finance data slicing could be improved Integration with other systems has not worked so far
Reasons for Choosing accessplanit
Web-hosted, modular hosting - potential integration with other systems. Ease of set-up and cost
Reasons for Switching to accessplanit
Our version became out of date and unsupported
Response from accessplanit
Replied September 2019
Thank you for your review. We're very pleased that the accessplanit system is allowing you to communicate more efficiently with your customers and is saving you lots of admin time. We hope that our team is giving you all the assistance with your financial reporting, but please do not hesitate to contact us with any questions or issues you may have.
September 2019
Katie from The Fire Protection Association
Company Size: 11-50 employees
Industry: Non-Profit Organization Management
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Customer support
3.0
Functionality
3.0
September 2019
Fairly Good System For Simple Businesses
Communication could be improved. When they identify a fault, sometimes we are left to find this our ourselves. Overall, the system is good. But as we have quite a complicated range of products in our business it is not as easy to apply the system to this.
Pros
The ability to have a tidy database where all users/companies are assigned to groups.
Cons
Over the three years plus that we have had the software, our Account Manager has been great. However, I have mixed reviews regarding customer support. Whilst always very prompt to respond, sometimes it seems that they do not know the system very well.
Reasons for Switching to accessplanit
Integra was falling down as it is a very dated system and actually is so old it no longer has support attached to it. Integra is only used for Membership now within our business but we are currently sourcing a new CRM for this.
Response from accessplanit
Replied September 2019
Thank you for your review. We're so glad that you are finding it useful to keep your databases tidy and up-to-date. As regards customer support, we can assure you that all the feedback we get is distributed internally and used to make improvements to our service.
April 2018
Steven from Petrotechnics Ltd
Company Size: 51-200 employees
Industry: Computer Software
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
April 2018
Accessplanit assisted us in a professional and diligent manner from the very start of our project.
time saving, better service to clients and increase in business performance and output
Pros
The ability to complete tasks in a quick and easy process contained within a single system has been invaluable in increasing our business performance and outputs. The flexibility and options now available to our clients has enabled us to provide a more flexible and user friendly environment for them.
Cons
Certain aspects of functionality are not as easy to use as others and there is a need to understand the relationship of the data in order to do some things, however once this is understood and the process followed the issue is no longer relevant.
Response from accessplanit
Replied October 2018
I'm so happy to hear that you've been able to improve your customer service by using accessplanit!
March 2019
Chloe from Posturite
Company Size: 51-200 employees
Industry: Health, Wellness and Fitness
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Customer support
4.0
Functionality
5.0
March 2019
Happy user!
Really good now its all up and running and we have most features in place. Looking forward to exploring and using more of its functionality.
Pros
The substantial difference it has made in streamlining processes and working more efficiently allowing booking bookings to me made. Reporting and having all course information in one place.
Cons
The time it took to implement the old system and then having to switch over and redo things eg. transferring elements to workflows. Hard to fit into current workload etc.
Response from accessplanit
Replied March 2019
Thank you for your feedback! We're very pleased that you've managed to streamline your processes with accessplanit, as well as being able to now fully benefit from our new and improved system!