BizLibrary Software

4.54 / 5 (37) FrontRunners®

About BizLibrary


BizLibrary is cloud-based learning management system (LMS) that provides users with access to an online course collection including micro-video lessons, video courses, interactive videos and e-learning courses on a variety of topics. Additional support materials are available to assist with learning retention. BizLibrary courses are mobile-ready, enabling users to access courses from desktop and mobile devices.

Training administrators can host and deliver training content, build quizzes and surveys and receive details about training results through built-in reports. On the learner side, BizLibrary includes social learning features so users can rate and comment on courses, as well as share them with other users.

The system also uses each learner’s custom profile and topic preferences to recommend specific courses they should take. Certification management and classroom management (both in-person and virtual) are available, along with options to set courses as required learning or open to self-enrollment.



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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8

37 Reviews of BizLibrary

Average User Ratings

Overall

4.54 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(24)

4 stars

(10)

3 stars

(2)

2 stars

(0)

1 stars

(1)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 37 reviews

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January 2018

Susan from American Governor Company

Company Size: 11-50 employees

Review Source


Ease-of-use

2.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

January 2018

Many changes, all for the better.

If you need a good resource, that is not just going to YouTube for training videos this is right for you. I have been using them for 4 years, but at a hefty increase in price for years 4-6. They will say its all about how much added content they added and new platform, which is true, but for those who joined when they were much smaller are saddled with the high cost now they are growing.

Pros

The quantity of the training courses is immense and it is always growing. The platform changed a few years ago, so they aspire to do great things to make it easy for a company to integrate the training both culturally to your company as well as satisfy regulatory compliance. The online chat is very easy to use, and the help you get is always quick and spot on with your issue. The quick videos for things like MS Excel and other software training work great for the medium to advanced user, so you can see a good video on that specific issue without having to plow through a whole session.

Cons

The platform changed two years ago, which was tough for my admin users to get the hang of it, as they were provided training on the new system, but the old system still controlled some of the features. This caused much confusion in my company. The support folks think that I have hours to work on the system, learning and trying new things, but the whole reason you use a third party vendor could be that you do not have time to spend on the system. The consultants call, schedule follow ups and all it does is make me frustrated that I do not have time to do 'homework' on the system. My biggest complaint is that the price was reasonable for my first three year contract, then they increased the price which I just called and told them to forget the contract. They ended up working with me, but the services were very truncated to get it to a reasonable price.

April 2017

Sandy from City of Sheboygan

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2017

Biz Library fan in Wisconsin

The most provable ROI with this program is in the form of MS Office training, providing options for on-site training rather than spending the time and money sending employees to off-site training and all the expenses that accompany the effort. If this was the only training this program provided, it would be worth the investment. That being said, there are so many other hard and soft skills available for intermittent needs and personal performance improvement efforts. As an HR Director, this is not the first on-line program I have utilized, so I know from experience what the competition offers and how much greater value exists with BizLibrary. I have supported continued renewals of our contract based on not only the product, but the exceptional customer service and support after the sale. Top-notch company!

Pros

Ease of use. Short, potent messages when appropriate. Ability to stop the program and return when time is available.

Cons

N/A

April 2017

Henry from The Go Solution

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

April 2017

Training Manager

I have been working with BizLibrary for a couple of years now. The team has been very supportive of our program and have helped to drive us to be one of the higher rated BizLibrary users. The transition from the old operating platform to the new one took some time to get used to, but I like the newer platform much better than the old. There is much more functionality in the new platform, especially in reporting. Alex Manolis has been wonderful since taking over as our Client Success Consultant and is an asset to your company. The video quality has gotten better the last year or so. Many video's in the past felt like they had a 1980's feel to them, and this was conveyed to me by our staff and management. Many of the new video's have better production and content and many have comedy mixed in which I love. Overall I am satisfied with the quality and quantity of video's in your library and have a great support staff to help your clients.

Pros

Huge video library that is constantly updated, easy to use from the staff side, good reporting tools

Cons

Better platform transition training--webinars, video's on functionality of the new platform, etc.

June 2017

John from Viewpointe Archive Services, LLC.

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2017

There are none better!

1. overall training management for the enterprise; 2. robust platform that is rarely down--dependable; 3. Large-company capability for small-company price--great value; 4. Responsive management team that has partnered with me over the years; 5. Top-notch Customer Success Manager, Melissa Hebert. Without Melissa we would be much less successful.

Pros

It is robust--there are features and benefits that make it flexible, responsive and dependable. It gets better and more refined each year.

Cons

There are still some kinks where improvement can be made. The external training process (request, approval, monitoring) is not transparent and it is cumbersome, for example.

December 2017

Nicole from Telephonics Corporatin

Company Size: 501-1,000 employees

Review Source


Ease-of-use

5.0

Functionality

4.0

December 2017

Great content, LMS needs a little work

Pros

The content is wonderful. There are over 7,000 courses in their library and they have a large range of topics. You can also add your own courses and track easily through the LMS.

Cons

Some of the LMS features aren't quite functional yet. For example, you cannot set a recurrence for a course so it will automatically assign itself to the user after a certain amount of time. There are also some issues with registering for instructor-led training. Overall though it's a good system.

April 2017

Angela from Event Network

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2017

BizLibrary helps structure our training content

I feel that our LMS in BizLibrary keeps getting better! We are able to combine custom content with off- the-shelf content that covers just about any topic needed...we are finally able to create a paperless training program that allows us to be more consistent with onboarding and training at all locations that are spread across the country. The Certifications option is great because we can determine right away who has completed our training requirements.

Pros

It is easy to use: uploading and managing custom content is fairly simple and there is a large variety of off-the-shelf content to choose from.

Cons

Sometimes the reporting has too many options, which makes it a bit harder to search the right report.

June 2017

Heather from RK Stratman Inc.

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2017

BizLibrary enhances our training program with great content and an easy to use platform.

Pros

BizLibrary is a well rounded solution. The content is up to date, the platform easy to use and the support team uses client feedback to make improvements. The BizLibrary team stays on top of current research and helps clients deliver the best training available.

Cons

Some aspects of the system are still clunky on the admin side. I know this is a work in progress and look forward to fully updated functionality throughout the site.

April 2017

Brandon from QS/1

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2017

The Education Program That Allows Users to Enhance Their Learning Experience

I really enjoy my client rep. I've also worked with many folks from the support team. They are fast & responsive. BizLibrary offers users the ability to search and find subject matters that they are looking for by using an interactive search tool. Wonderful library of content, with a large variety type of classes.

April 2017

Jenny from Western Nebraska Community College

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2017

The Buzz on BizLibrary

We have had great success with BizLibrary! It is easy for our employees to use and we've had great reviews from them. We would love for BizLibrary to get into the Higher Ed arena with required training such as VaWa, Title IX, FERPA and the list goes on. Other than that, we are completely satisfied.

Pros

Easy to use as an administrator and as an end user.

Cons

The required training for Higher Ed is not available.

January 2019

James from BDP International

Company Size: 5,001-10,000 employees

Review Source


Ease-of-use

4.0

Value for money

5.0

Functionality

2.0

January 2019

Big Value for small Training Team using Microlearning

The value for quantity of reliable content was our biggest driver to purchase and we are satisfied at the current market price.

Pros

Huge library for value. It allows us to address many needs in an environment where that are lots of opportunities for training. Videos and Tools are easy to find and use, so that is a plus in our 'developing' learning ecosystem. Managers and employees find it easy to apply for in-person and group training.

Cons

Some video groups are not suitable for a global audience (too 'cheeky' or American Centric) so it takes extra time from our team to vett what we recommend, but we quickly developed our 'go to' options. Courses are retired regularly so this can be an issue when we build our favorite training videos into long-term/recurrent programs.

April 2017

Kasie from Larimer County

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

April 2017

Love BizLibrary

I really enjoy discovering everything that is in BizLibrary. Constantly making new discoveries and finding the things I am looking for in there. It's so much fun!!!! Someone will ask for a particular type of training and I will almost always find something about that topic in BizLibrary. The service is so helpful. No pressure, no demands. Help when you need it, suggestions when you don't need anything.

Pros

Number of topics, the level/quality of the videos.

Cons

The price. I would love to buy licenses for everyone and let them loose in BizLibrary but being a government agency we just don't have that kind of money for videos yet (hopefully we will in the future.)

December 2018

Anthony from Western

Company Size: 11-50 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support