SAP Litmos Software

4.22 / 5 (259)

Our advisors have recommended this product 49 times in the last 30 days

About SAP Litmos

SAP Litmos is a cloud-based continuous learning platform that unifies learning management, the extended enterprise, prepackaged content and a content management system to meet organizations’ training needs.

SAP Litmos is SSAE 16 SOC 1 Type 2 and SOC 2 Type 2 certified. The platform’s open API architecture and prepackaged connectors enable organizations to connect SAP Litmos to their ecosystem. The user interface is consistent across devices, which helps organizations to engage their mobile workforce.

SAP Litmos provides an interface where trainers can directly import content into the application, as well as build courses, assign courses and track the progress of learners. The application is AICC, SCORM, xAPI and Section 508 compliant.

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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

259 Reviews of SAP Litmos

Average User Ratings

Overall

4.22 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(119)

119

4 stars

(99)

99

3 stars

(23)

23

2 stars

(11)

11

1 stars

(7)

7

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 259 results

August 2016

Robin

Verified Reviewer

Time Used: Less than 12 months

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2016

Easy, focused on corporate education and a better partner you cannot find!t

We are a healthcare software company rapidly growing with needs to rapidly deploy education across our global employee network leveraging technology to avoid increases in head count. We implemented Litmos without a hiccup and our employees are 100% engaged! Our 90 day trending shows no end in sight to the benefits this incredibly easy to use technology will bring. Every person we encounter at Litmos is devoted to our success. A rare find in today's business world. I highly recommend you take a look if education is at the forefront of your company objectives!

Pros

easy technology with seamless implementation, customization to your needs, reporting available for most anything you want to measure, can use all kinds of different mediums that are easy to upload and use, cost to value is more than other systems researched, best online help I've ever seen

Cons

would love to see more delineation in privileges allowing me to customize for my company's use and specific needs

August 2016

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 6 months

Review Source: GetApp


Ease-of-use

5.0

Value for money

4.0

Customer support

2.0

Functionality

5.0

August 2016

Integration Rich, Easy to Use

We've been using Litmos for a little over a year, coming from another LMS system that did not meet our needs. Litmos is very easy to learn, we were building courses quickly once we got in. They have a great array of features for course building with different module types, including assessments, videos, text, and integrations with GoToTraining and other delivery tools that makes it easy to created a mixed deliverable which keeps people more engaged than slide after slide after slide. A for that. They also update their product regularly with new features, and make it easy to learn/find these by notifications at the top of the site, and offering new release webinars and videos parked on YouTube. A on their communication of new features. Reporting takes a bit of getting used to, as you can drill down from a broad set of figures to a granular individual student level, I often find it best to export these as Excel files and manipulate the data with my own formulas and pivot tables. B on reporting capabilities. We use Litmos to train thousands of clients annually as opposed to training just a few hundred of our own staff - our DB at this point consists of 10,000 users and considering the volume, we very rarely have issues with the Litmos tool itself from an accessibility or bug perspective. As a professional trainer of software products, I can say confidently that that is a true accomplishment. A on code stability! Best advice is to plan our your organizational needs as a flow chart so you get it right the first time.

Pros

Integrations with many outside products, including GoToTraining/Webinar, Salesforce, Wordpress, several shopping cart tools, and more. Easy to learn, easy to course build. Several options for organizing by Team or Learning Path. time.

Cons

Two minor pet peeves in course building - no "center" option on image alignment - you have to either code it in, or put it in the middle of a 3 column centered table. No spell check in standard typing view, you have to go into the source code view to see spelling errors. True con lately is support turn around time. Support is through online ticketing system, even if you call in, they simply file the ticket on your behalf. I understand the need for that, as we urge our own clients to use our self-service portals first. But we are currently in the position of needing assistance with the Litmos/Salesforce integration, and we are closing in on two weeks and still do not have resolution. I have twice proposed meeting times several days in the future and had team members on standby to drop what they are doing to meet with a Litmos rep when they have time for us, and both times got no response until after the proposed meeting dates. This needs serious improvement.

January 2020

Sherrie from Parallel

Company Size: 1,001-5,000 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 2 years

Review Source


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

2.0

January 2020

Buggy and ultimately disappointing

I'm incredibly disappointed with Litmos. I used it several years ago with a different employer (before SAP) and did not encounter the amount of bugs, challenges that we do now. We had Cornerstone prior and were looking for a simpler, easier to manage system. We traded overwhelming complexity for unreliable simplicity.

Pros

- Easy to add & assign courses - Easy for learners to access - Large library of content

Cons

- Reporting is a nightmare and often views on screen show misinformation - Reporting on Learning Paths is especially challenging - Managers cannot easily pull clear, accurate reports on their teams - Very buggy, we submit endless support tickets - Support tickets are prioritized based on all customers' need - Expect to go around and around with various levels of support - Library of training is mostly text with images, not very engaging, the best courses are developed for the UK - Everything goes on the dashboard and stays until course is completed, meaning users might open a course out of curiosity and it stays on their dashboard, cluttering their view - It's not obvious to users which courses on their dashboard are mandatory vs. assigned vs. ones they opened out of curiosity - There is no good way to organize courses beyond categories, you can create different course libraries, but to the user, it all looks like one library - Our admin spends an inordinate amount of time investigating user issues, on the phone/email with Litmos support and we're hesitant to ever enable new features considering how many issues we have with basic features

September 2020

Erik from Tucows

Company Size: 501-1,000 employees

Industry: Internet

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

3.0

September 2020

Litmos LMS served its purpose for a time but I moved on

It was good when we used it years ago, but the features were very lacking. We moved onto a different LMS back in 2017.

Pros

It was simple and relatively easy to use.

Cons

When we used Litmos, the feature set was very minimal and didn't meet many of the needs we had at the time.

August 2016

Sharon from Central New York Health Home Network, Inc.

Verified Reviewer

Company Size: 11-50 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: GetApp


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

August 2016

Litmos is My Choice

We have used Litmos to fill our need for easily accessible on line training for our users across multiple counties. It has improved our ability to not only manage regulatory and mandatory training, but to manage our staff compliance across the board for all of the positions within our Agency.

Pros

Litmos is both easy and fun to use! In our industry, we work hard and deal with many intense situations on a daily basis. Litmos allows us to offer fun and innovative ways to share information, collaborate with the Discussion forums and have fun with gamification. If we have to learn, it should be fun, effective and not add to the stress of our daily job.

Cons

I would love to see development regarding linking courses together. For example, one online course serves as the initial foundation and is good for one year. After that, they take a refresher course that would satisfy the need for renewal. Currently there is no way to do that. This is critical for our industry. We also need a way to offer the initial course as an ILT, then apply an online course as the refresher.