Exponential Impact Software

We find Exponential Impact LMS to be the best solution for our training needs.

What we appreciate most is the excellent care we've received. From Implementation, through our launch and ongoing support, we have one person to hold our hand and shares Best Practices.

We needed a solution that included e-signatures, blended learning, and versioning of content and audit trails. Exponential Impact filled all our requirements and offered a complete library of engaging Health & Safety courses.

Pros: Ability to brand portal by our client's groups. Easy to create and manage curriculum. `Three clicks' to import and assign SCORM content. Access from any browser.

Cons: None at this time

Pros:
-fantastic customer support
-easy navigation and user experience for admins: scorm uploads and activation, linkage to modules, setting up notifications, etc.
-easy dispatch and flexible assignment of training
-easy report generation
-easy user creation and maintenance
-easy to create and manage user properties

Cons:
-inability to add unique requirements (fields) to reports
-the odd cross-over from other databases (super rare, but course assignments once showed up from foreign admins)
-absence of a true interface with PeopleSoft: workarounds have been put in place, but they are very labour intensive and offer opportunities for errors = potential data integrity issues

Overall:
-love working with EI and with its primary contact team; as enhancements roll out, the product gets even better. Every LMS has its pros and cons; EI is pretty solid and we have enjoyed its capabilities while finding ways to manage its limitations/opportunities for the future. At the end of the day, it has offered the City of Kingston an efficient tool with which to dispatch, track, and report on training, as well as with a tool to increase training engagement across the organization.

In my often daunting process of researching LMS systems, my first call with Drake International regarding Exponential Impact, the CEO was on the call. I wasn't expecting this kind of customer service at this stage of my information gathering process, nor had I received this from any other company. He continued to be on every call from that point on, and made QSAC feel like we were in good hands. Our salesperson and technical support team answered all of our questions, aided us in problem solving and theoretical execution of the platform. We were given the care and attention of a "Mom & Pop Shop," and we look forward to growing our on-demand educational training library with their support

We are a rapidly growing health care workforce training company. We switched to Exponential Impact from a mainline LMS when we found we needed a more flexible product that would work for our business model. We find EI to be easy to use and most importantly the students like it. We enjoy working with the Drake technical support team and appreciate their quick response to our questions.

Our EI Team was there to help every step of the way of implementation. Even after our launch, they are still helping whenever needed! Their team is always eager to help and develop a solution to a unique issue.