PiiQ by Cornerstone HR Performance & Learning Management Software

4.42 / 5 (30)

Our advisors have recommended this product 84 times in the last 30 days

About PiiQ by Cornerstone

PiiQ by Cornerstone, formerly Cornerstone Growth Edition, is a cloud-based employee performance and learning management system that helps businesses to streamline their employee performance review process and prioritize learning for employees. Businesses can create goals, track employee performance and align individual goal to business objectives.

With PiiQ Learning, employees can browse through the available training courses, enroll in learning programs according to their need and keep a track of their progress. Managers can also assign and set priority and deadlines for courses, as well as make certain programs mandatory for employees. The system also offers customized development plans and learning content to help develop and retain talent. PiiQ Learning p...


Read More

Supported Operating System(s):

Web browser (OS agnostic), Windows 10

30 Reviews of PiiQ by Cornerstone

Average User Ratings

Overall

4.42 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(18)

18

4 stars

(10)

10

3 stars

(0)

0

2 stars

(0)

0

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 30 results

December 2017

Siobhain from Castrol - Wakefield Canada Inc

Company Size: 51-200 employees

Industry: Automotive

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2017

Cornerstone is Awesome and their Customer Support is even more AWESOME!

As an HR professional who strongly believes that goals and objectives are critical to an organizations' overall success, this tool has been hugely beneficial in helping our workforce align their work to the business priorities and recognize how their personal contributions fuel our success.

Pros

We implemented Cornerstone (now PiiQ) 3 years ago and it was one of the best decisions we have made. The software was easy to implement, and the amazing customer support helped us every step of the way. It is user friendly and was readily embraced by both employees and managers. The upgrades to date have just made it better and better. It has increased our "on time completion" date for both goals and reviews to 98%. We previously spent much of the year chasing down paper copies of goals and performance reviews. The system saves our managers and employees many hours in completing their reviews as opposed to our old process. By far, the greatest PRO of Cornerstone is their customer service/support. I have never dealt with a friendlier, responsive and helpful company. Every representative of company I have had the pleasure to deal with has been wonderful, from initial inquiry to technical support. The first year, Dan Roiter literally saved our year end by tirelessly fixing an issue we had missed in implementation that was giving us weird final results. It was down to the wire and he got it all sorted!

Cons

Some of the upgrades came slower than we wanted (in 2017) but we have managed through them. Quite honestly, we have very little complaint with the system. Any time we have had an issue Cornerstone is able to fix it or walk us through an alternate solution

June 2017

Carla from Power

Company Size: 51-200 employees

Industry: Marketing and Advertising

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2017

This is an excellent & easy tool for our Agency and will improve our review process and check-ins.

We are still in the middle of our first cycle, but already our employees are more engaged in the review process than ever before.

Pros

1. User experience and ease of use. 2. Growth Center! The step-by-step instructions and videos have been a saving grace for the admin side AND our employees. 3. Ability to create our own competencies and overall format. 4. Automatic email reminders 5. There aren't too many bells and whistles which are a GOOD thing. I think companies abandon proper Performance Review tools when they are over-complicated or hard to use. 6. LOVE the new feature which allows me to view the review platform through the eyes of a different user. This allows me to see if I missed a competency or added something I shouldn't, as well as ensure the overall user experience will be good.

Cons

From an admin standpoint, I wasn't aware how long the back-end set-up would take. This wasn't so much a problem until I realized we had to manually enter all ratings (there should be an option to choose a rating scale set-up for "all"); and manually include the comment box (since comments are "optional" anyway, there should be a default box to check that all competencies get a comment box. Sub-competencies should also get a comment box (perhaps with fewer characters) so people can add comments below each vs. adding their comments to the overarching competency comment box. And worse, I had to assign roles to comment boxes which seemed like an unnecessary action. Hopefully they can improve this function in one of the next updates.

November 2017

Carol from Boys & Girls Clubs of South Alabama

Company Size: 51-200 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2017

I am still learning the basics of PiiQ but have been very pleased with every step of the process.

An online system that I don't have to harass managers and employees to complete! This is a powerful tool that will keep us informed of gaps in skills and performance, help us identify high performers for advancement opportunities and low performers for developmental needs. Because the goals are collaborative between manager and employee we anticipate a higher rate of success in achieving our mission in our Clubs. Our expectations of PiiQ software are very high and we look forward to completing a review once we have been using the tool for more than one cycle. Sales is thorough and respectful. Support is friendly and almost immediate.

Pros

I have been so excited about this software! It is a meaningful communication tool for managers and employees. It helps them focus on expectations and goals and helps us to tie those into our strategic plan. Contact with both sales and support has been exceptional. I have had all questions answered in a timely manner and no question has been treated as insignificant. I highly recommend this software it is user-friendly, encourages the development of SMART goals and is affordable - even for a non-profit organization.

Cons

Once a role, goal or competency is deleted - it's gone. I would like to see more diverse roles included in the template. For instance, we employ teachers but there is no role with associated goals and competencies for anyone in the education field.

July 2017

Michelle from NeigerDesign

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: More than 2 years


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

2.0

July 2017

We've struggled with making this work efficiently for us since Day 1 and I've suggested multiple times to the owner that we cancel our subscription.

The system has some nice features, but is not user-friendly, is visually hard to follow, and customer service is simply not sufficient

Pros

Past and future goal areas are spacious; scale for self-scoring imposed on manager's scoring is great

Cons

doesn't work within our employee anniversary years so the dates are always wrong, very hard to reach or get a response from customer service; employees have had problems with losing data accidentally

May 2018

Felix from corporacin Estelio

Company Size: 2-10 employees

Industry: Management Consulting

Time Used: Less than 12 months

Review Source


Ease-of-use

4.0

Value for money

2.0

Customer support

1.0

Functionality

5.0

May 2018

The software is ready to go is Easy to implement

Pros

it has an engaging design, has a lot of customization options. It is very innovative, This makes it convenient for companies of different Purposes. great & Solid learning with their social collaboration tools, is very fast

Cons

It is essential to avoid problems in the flow of implementation Organize the skills very well, the tool does not help ... Some of the implementations were slower than we wanted since re-organizing the objectives and skills was very cumbersome.

Response from Lindsey

Replied June 2018

Hi Felix, Thank you for reviewing PiiQ. Your feedback is appreciated and Im so glad to see you like the systems ease-of-use, design, and functionality. The Support team would love the opportunity to assist you if you would need help with setup or show you tips & tricks for optimizing PiiQ. If you have any product questions, reach out to us at piiqsupport@csod.com. Thanks again for taking the time to provide your feedback. Best, Lindsey