About Thinkific

Thinkific is a cloud-based learning management system (LMS) that lets users create, market and sell online courses. Key features include course creation, marketing and sales and security.

In Thinkific, users can build multimedia courses and embed video, audio, PDF, voice-over slide presentations, and downloadable attachments. Users can drag and drop their content into Thinkific’s course builder.

Thinkific offers users custom domains and brandable sites, and users can edit their own CSS and HTML if they choose. Thinkific courses include in-course discussions where teachers can monitor students’ progress and reward them with certificates of completion.

Students can begin their courses on one device, and Thinkific will automatically s...


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Supported Operating System(s):

Web browser (OS agnostic)

93 Reviews of Thinkific

Average User Ratings

Overall

4.54 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(59)

59

4 stars

(27)

27

3 stars

(5)

5

2 stars

(2)

2

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 93 results

April 2020

Pamela from Lyra Sekmet productions Inc

Verified Reviewer

Company Size: 1 employee

Industry: Entertainment

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

This is where I have my courses

Anytime I have a problem their tech support is great. And I haven't had any tech problems with the platform - my students are happy and use it easily.

Pros

When I was researching all the different software for course hosting, I liked that this had a place to upload documents in the discussions. That might be really important for people teaching code or other products. Then I'm glad I choose this one because others take a % of income AND you have to wait longer for money.

Cons

The layout isn't as clean and modern as others - I'm hoping that will be updated at some point. It's a little ugly.

Reasons for Choosing Thinkific

Thinkific had the ability to upload docs in the discussion area of courses. And doesn't charge a transaction fee.

December 2019

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Functionality

4.0

December 2019

Fills a gap in this space with enthusiasm!

Blackboard Course sites, Moodle, and Instructure Canvas are great products, but you have to invest in additional solutions to collect payments, etc. for selling the online courses. Thinkific does all this in 1 system with more options for site design than the big education players do. Some of the features could be more well-thought-out, but for a non-LMS company, it is incredibly easy to set up and allows you to design instructional sound materials.

Pros

I liked that you could design the access portal, the courses, and the payment methods all in 1 interface without any needs for additional products. I particularly enjoy how easy it is to set the courses up if you have your curriculum designed.

Cons

I wish there was an option to be able to have access to all the course features without fees. We are a startup and just are not in a position to charge for courses yet, meaning this would be a huge investment for us that we are not willing to make. It would be great if you could get a 6month burn-in period to test and market before going live.

Reasons for Choosing Thinkific

Payment portal and customization features.

Reasons for Switching to Thinkific

Easier to configure and set up and did not require additional setup or management.

January 2021

Jessie from Embodied Movement

Company Size: 1 employee

Industry: Health, Wellness and Fitness

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2021

Launched my first course!

Overall I'm super happy with my experience. I've spent the last few months editing my course based on feedback from the beta and am almost done setting up my first official launch. Excited to keep growing here!

Pros

I spent last year writing my first professional training course and was looking for a platform to use for the beta run. I wanted something that could handle the multi-media aspect of the delivery of my course, but that was also easy to set up for a non-techy beginner as I didn't have an assistant to set it up for me. Thinkific fit this need perfectly.

Cons

If anything the aesthetic of the platform could be a bit better (personal preference). While it is easy to follow it's just not as sleek as I'd like. And as a non-web-designer, I'd like to be able to customize the course landing pages to fit my brand with a bit more DIY ease.

Reasons for Choosing Thinkific

Drag and drop course set up was super easy and had all the features I needed in the basic option.

October 2019

Korinne from Thrive Coaching & Training

Company Size: 2-10 employees

Industry: Education Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

2.0

October 2019

Customer Service Very Disappointing

Very frustrating! Not a customer-friendly service. While they are friendly and say they hope you are having a nice day, they do not answer questions (or apparently read email chains). There is no support for European customers I fed this back to them when I first signed up around 2 years ago and nothing has changed. I have given them all of the feed back given here but they do not take any action. Waiting at least a day for an answer is totally unacceptable. What makes it even more frustrating is that, after waiting for a reply, they ask for information that was already included in your original email (and then you have to wait another day for a response). It just seems as though they work at their convenience, not the customer's. And yet they are happy to take the subscriptions when they are not providing an adequate service.

Pros

I was so excited to find this product and thought it would be ideal for my needs

Cons

The software is not user-friendly. I was hoping that it would be more straightforward and my staff have also commented that is it not user-friendly. There is nobody to call when you have a query and can only email. It takes them a day to get back to you. And we are based in the UK and with the time difference, we have to wait at least a day for an answer. What makes it even more frustrating is that, after waiting for a reply, they ask for information that was already included in your original email (and then you have to wait another day for a response). I sent a query on Monday asking how to do something and the reply said 'see instructions below' and there were no instructions there. In the same email, they asked me to confirm the email address (which I had emailed them on and they had clearly not tried this). I responded right away and just got an email asking how they could help me! (They clearly had not read the email chain). It is now 9pm at night on Tuesday and will be at least Wednesday afternoon with the time difference until I may get a reply and actually proceed.

December 2020

Sharon from PRA Global

Company Size: 2-10 employees

Industry: Insurance

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

December 2020

Feel Confident in the Basics

Thinkific is a strong performer for the price. It covers a lot of ground for course management needs from the all sides: student, teacher and administrative. You get many capabilities for video, text, downloads, discussions that serve different learning styles. The login, registration and payment system works well. Support can get you through even non-standard apps connections though it takes time and back/forth on email and phone.

Pros

Thinkific covers course the basics very well. It also provides strong administrative functions to support the student and teacher. Payment works well too.

Cons

The question import and question change functions need to be improved. Currently, they are unwieldy and time consuming. Support could be easier to connect to. But, as seems to be everywhere, you have to start with an email or chat.