TrainCaster LMS Software

Dexter Magnetic Technologies, Inc. is an AS9100 manufacturer of engineered magnetic solutions. Our QMS (Quality ) and HSE (Health, Safety & Environment) training management was being managed with excel spreadsheets, which required an overwhelming amount of paperwork and effort to ensure compliance during quality audits.

We investigated several Training Management systems and after demoing 3 other systems that were complicated and expensive, we found what we were looking for at TrainCaster. The TrainCaster system is intuitive, easy to use for administrators and employees alike as well as being an extremely affordable solution for our small enterprise.

A really substantial cherry on top of this already tasty cake is the customer support. The staff at TrainCaster is ready to help us immediately with both substantial requests (downloading our current training into the TrainCaster system) as well as small requests (where do I look to add a supervisor).

Although we have only been using TrainCaster for a few months, we are very pleased with the software system and the customer service.

Medical Clinic of Houston is an Internal Medicine Subspecialty care physician practice comprised of more than 40 physicians and approximately 250 employees. We started shopping for a Learning Management System to relieve us of costly classroom courses. We also wanted to reduce the amount of time staff was spending away from their work area in order to attend education sessions. We selected TrainCaster because of its user-friendly application, tracking, and reporting capabilities. It allowed us to convert existing classroom programs to an online-format almost immediately. Our staff appreciates the convenience of completing their training online, at their workstations, and our managers like the 24/7 on-demand reporting capabilities. Our educators like the flexibility of the course converter and the ability to offer classroom course registration online. Our administrators appreciate the dependability of TrainCaster and the creativity of the support team and their willingness to make enhancements based on our needs. TrainCaster has been instrumental in taking our training to the next level.

The interactions I've had and what I've learned during the training sessions so far inspire me to believe this system will be very highly valued by our company once it's up and running.

Pros

The customer service has been outstanding. Chris Prah is great to work with and I will definitely recommend this system to others because of his excellent customer service.

Cons

We have not fully implemented the system yet, so I can not comment as to whether or not there are any cons at this time.

I absolutly recommend Traincaster learning management system. It has exceeded our expectations both with ease of use and system dependability. Additionally, the Customer Service is the best in the business.

Pros

Ease of use
World Class Customer Service
Frequent Updates
Easy for end user to understand
Easy to upload training
Excellent reporting, tracking and monitoring

Cons

We are very happy with this LMS System. There are no cons (negatives) to report.

Very nice and robust product. Very flexible solution. Excellent and proven customer service is a real differentiation from other LMS solution providers that we considered. Traincaster is an effective standalone training management solution at a reasonable price. It has proven to be very reliable an robust, meeting and exceeding our needs for the past 8 years.

Pros

The EHS training solution required an integration with other enterprise solutions already in place at MIT for managing classroom-based training. Traincaster staff helped us implement a web-based-training-only solution that integrated with our existing systems. Using its web-based training content development and delivery functionality very intuitive and easy to use. Traincaster is designed to be a complete end-to-end training solution, the development staff was very open to working with us to create an integrated solution to meet our needs. The WYSIWYG took the guesswork out of basic web training content development for simpler courses. For more complex courses the Traincaster support and development staff were very helpful and prompt with their assistance. Traincaster offers easy reporting capabilities, including options to export to Excel. These reports have been very useful for us for reporting on our web-based reporting metrics.

Cons

The only drawback for us is that it isn't part of our on-campus enterprise system.