Excellent software with great support

Pros

We have used Margill for 3 years to monitor our growing private mortgage and auto loan business. We have hundreds of loans under management. We are a family office with our own money at risk. We would not use a software product that didn't deliver the information we need.
We have been very happy with the software and the excellent support service and will continue to expand our licence as our business grows.

If the software doesn't meet someone's requirement during a demo period so be it. It happens every day. I do have an issue when I read someone posting a negative review on this site and suggesting that my company's satisfaction (after a thousand hours of use) is not real and that other reviewers have knowingly posted positive misleading reviews. Pure nonsense. And it really speaks volumes about the character of that reviewer to frame their comments this way.

Cons

Would like more video tutorials as we probably only use a fraction of the software's capability. We find video tutorials more effective than most manuals.

Utilize software to administer 4500+ client mortgage files. This software has been exceptional.

Pros

Margill representatives have been very good with us. Pros are ease of entry of information onto the system, ease of creation of custom reports for export and merge(s), flexibility of the software/program providing options for subsidized loan payments, actual loan payments and ability to enter multiple interest rates and ability to change interest rates as well as the feature to have multiple loans under one client (borrower). We have been using this software since 2012 and it has been flexible enough to accommodate loans and mortgages with very specific idiosyncrasies. Any and all issues encountered with the software and/or system performance have been resolved in a timely/professional manner by Margill representatives.

Cons

We have experienced a few minor performance issues over the years, however, they have been dealt with and addressed satisfactorily in a timely manner each time with great support from Margill representatives. We have been able to access and use the software everyday since installation with any downtime being minutes to hours, not days. WE CAN NOT AFFORD ANY DOWNTIME WITH OUR LOAN SYSTEM.

Positive for the whole time we have used it

Simple, low cost solution. Great for a start up or small business to manage all types of loans. It has helped us grow out customer base substantially and keep clear records of all the transactions.

Pros

The ability to add-in unlimited fields for information gathering, record keeping and future analytics is really helpful. The calculations are correct and there are variations to the standard loan amortisation calculations which suites some alternate situations. Most of all we have really appreciated the high level of support provided by the Margill team and the low cost to implement and use the software.

Cons

Simply that is was a new system and therefore just navigating around it was a unique experience but if you can get used to all the shortcuts etc it is actually really simple. The main item we miss is the ability to access within a web browser as it needs to be hosted somewhere. The offset of this is you, the user, have more security of data.

We have been using MarGill for over 4 years and are very satisfied with the services provided.

Pros

The software is user friendly and regular updates with new features are provided. It is very flexible to meet your business model and you can customize the reports to what you want to see. Usually there are pre-set reports in other softwares and I personally love this feature.

They provide exceptional Customer Service. Questions and concerns are addressed right away.

It is the Best cost to value software out there in the industry.

Cons

The only thing I gave 4 stars was at Features and Functionality, the software has improved a lot over the past years and our feedback and is always listened to and added on to the next update. Cust support and the team have been continuously evolving the software.

Excellent Software for Loan Management

Margill Loan Manager has simplified the way we manage our loans, saving us time as we don't have to create separate Excel amortization tables or go to a separate documents to post interests; we can keep all the loan information in just one place, and the information/reports are accurate. Great software and excellent customer service!

Pros

I love that this software is user friendly, easy to use, to learn and to manage the loan data.

Cons

So far, this software is perfect for our Company; the only inconvenient I have experienced is that when listing several payments due on the same date, the report only takes the first listed amount.

Responding to our needs in Loan MANAGING. Very user friendly.

Help our co. to expand faster and help every department to improve quality work.

Pros

Affordable and easy to install . No bug and no high costs developping. Time for training was very low and everyone was happy to use a so powerfull tool.

Cons

Letters and documents should be improved as .doc instead of .rtf , but it is working like it is. We would have purchase this software many years before if we knew it was available on the market.

The Margill team is very responsive and has demonstrated flexibility whenever needed.

Pros

Our company needed custom software that was difficult to find in the open market - we chose to purchase Margill which did not meet our exact needs out of the box, however, the team crafted a customized solution that has served us well. Cust Support and the team understand client needs and provide a personalized experience.

Cons

It would be great if the software evolved to have some more CRM functions in the future. Otherwise, as far as a loan management system is concerned, this is a good option.

The best customer service!!

Pros

The flexibility to handle multiple types of loans from promissory notes to leases.
When I purchase software, the most important thing is customer service. On any given date, I can email, and I always get a response within 30 minutes, How wonderful is that!!!

Cons

Improvements need to be made in the custom report writer. I wish there were more standard reports available, as I don't have time to custom design.

This program is Great!! And Tech support /customer service have been A+++!

This program makes my business so much easier. The daily record keeping and reports are everything I need.

Pros

The program is easy to use and integrated so I only have to make entries once. The reports are great! When my server crashed Margill was right on top of saving all my data. I couldn't be happier with the program and the support!

Helped automate 2 significant customer payment processes

Automation of 2 manual processes for tracking customer loan payments

Pros

The software implements best practices and provides multiple ways to handle loans and customer payments

Cons

Integration with a mid-tier ERP system was complex and required some customization from the vendor to give us the information we needed

Transferred from very old software for long term receivables to Margill

Secure and accurate system for our long term receivables.

Pros

I like the ease of use and accuracy in computing interest and terms. The reporting aspect is great and provides all the information I need to close the accounting period.

Cons

I do not have any dislikes in the system and am looking forward to when the Margill software will be fully interfaced with my general ledger.

Lovely customer service for inexpensive interest calculating software

Calculate interest on disbursements for a law firm personal injury practice.

Pros

The price for quality on this software is tremendous. We had quotes that were 4X as much. It's a simple software that basically anyone can learn. I have people with very little experience, learning how to calculate interest with this software. The customer service has been incredible and we were trained up incredibly quick. They respond fast when we indicate that we're having trouble and generally answer our question on the first response.