About AL Advantage

AL ADVANTAGE is a cloud-based assisted living software, designed and supported by assisted living health care experts. Senior caregivers record resident care activities for specific state compliance and optimum clinical outcomes. The software provides HIPAA-compliant, password-protected data security for both on-premise and off-site authorized software users.

“Type-once” data entry minimizes waste of valuable staff hours by eliminating unnecessary duplications and errors. Real-time data entries flow seamlessly into key modules, functions, forms, and reports within the platform. Automated, state-compliant resident: assessments, service plans, incident reports and face sheets are created and easily updated. Simplified care data r...


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Supported Operating System(s):

Mac OS, Linux, Web browser (OS agnostic), Windows 10

76 Reviews of AL Advantage

Average User Ratings

Overall

4.33 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(41)

41

4 stars

(24)

24

3 stars

(6)

6

2 stars

(5)

5

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 76 results

March 2019

JESSICA from Pacifica Senior Living

Company Size: 1,001-5,000 employees

Industry: Hospital & Health Care

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

Risk Management

I love it, I'm able to track my data greatly.

Pros

I love receiving the daily automatic reports. I don't even have to log in to get my updates. The customer service is also outstanding.

Cons

I still don't know how to get the incident reports. However, the daily report is enough for me.

Response from AL Advantage

Replied March 2019

Hi Jessica, Thanks so much for taking time to share this great review! It's good to see that you're using the automatic reports and that our support is exceeding your expectations. As far as the Incident Reports. If you're referring to getting notifications, you can find out how to set that up on our FAQ page, in the Reports section. Or feel free to call or email Support@ALAdvantage.com anytime and they can help as well. We truly appreciate your partnership. Sincerely, The ALAdvantage Team

October 2019

VIVIAN from ABIGAIL COMPLETE CARE INC

Company Size: 11-50 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

October 2019

ALA performance

ala provides us with the tools to create a resident file and stay in compliance.

Pros

ease and that state licensing approves it. customer service is great.

Cons

the medication section . it is cumbersome and is not friendly for clinicians to whom we present request for reconciliation or review. the software captures and saves all meds that are entered into the system and does not have a feature to archive so it is not possible to generate a clean current list of active meds. it also does not archive old orders. we have a lot of order changes. there should be a way to segregate so that a current list of accurate meds is provided. also, the assessment tool is good but should also be a stand alone . the full service plan is not often needed but the basic assessment is. currently , the assessment function does not capture any notes or instructions. additionally, not all facilities use a point system. this is confusing to customers. the face sheet does not always put the alternate resp party contacts in the right order. it should be specific so we can choose what shows up on face sheet. needs to add a specific section for annual vaccines and calendar of office visits- which dr is seen, date, etc.

Reasons for Choosing AL Advantage

strong history and working relationship

Response from AL Advantage

Replied October 2019

Vivian, Thank you for letting us know this information and our support team will continue to be in contact with you throughout this process of enhancing our software to better meet your needs. We thank you for this review and look forward to optimizing the system so that it is easier to use and understand for you and your staff. Thank you for informing us of these needed changes. Sincerely, AL Advantage

June 2019

Jan from villas

Company Size: 51-200 employees

Industry: Facilities Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2019

AL Advantage pros vs. cons

Pros

Fairly easy to use. I use the program every day I am at work. I appreciate the "drop-down" selections on the Needs and Service Care Plan feature.

Cons

Cannot save a CA death report. When you add one item to the Needs and Service Care Plan, the entire care plan has to be reprinted. Confusion when listing the responsible party vs. the alternate contact for the face sheet. Responsible party is not always the person to call in an emergency....especially if they do not live locally. Initially, a little more "hands on" training would have been nice and also a couple of follow-up visits from the Rep would have been helpful. I know we are not utilizing the full features of this program due to our heavy case load of 171 residents.

Response from AL Advantage

Replied June 2019

Hello Jan, Thank you for this wonderful review. When needing to save the CA Death Report simply open the link and download that report to your local machine. This will allow for local saving and editing. We are always wanting to help our users with our software. If you would like to let us know a good time we can perform another training session for users please let us know and we will be happy to schedule that. We always want you and your users to get the best and most abundant experience from our software. Thank you!

July 2018

Diane from The Saybrook at Haddam

Company Size: 51-200 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Customer support

2.0

Functionality

3.0

July 2018

Resident Care Director

Each section should be able to write individual responses - several areas not able to - Can not tweek the program enough to fit our facilities needs (example - the fall follow up - is a set amount of time - we should be able to tweek it to how ever long we need it). When looking at archived residents - should be easier to read notes - not have to reinstate them to read them. I often find that residents have "unit" and "sex" categories changed on the resident info page - these should have a question before changes are made to the info page - too easy to change with one key stroke. Is there a written manual for all the features of the program?

Pros

fairly easy to use

Cons

can not individualize enough

Response from AL Advantage

Replied August 2018

Hi Diane, Thank you so much for providing your feedback on AL Advantage Senior Care Software. Were so glad that you find it easy to use. We appreciate the time you took to offer your insights in other areas as well. Well carefully review your comments and consider ways to make changes that will continue to make things easier for you and others in your daily tasks. Thanks again for your time. We know its valuable.

August 2019

Courtney from SRG

Company Size: 5,001-10,000 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

4.0

August 2019

User Friendly

Pros

The care plans are easy to read for the care staff giving the direct care. Communication of care is important in our line of work. AL Advantage has well organized care plans for staff to get the information needed. I also like the drop down menu with options for title of chart notes. It helps keep all chart notes for certain topics organized when you need to find certain information.

Cons

It would be nice to be able to add more information into certain areas of care. Some resident's don't need information under "grooming" entry, but need extra room under "dressing" on the care plan. It would be nice to not be so limited on space per heading, instead limit space per page.

Response from AL Advantage

Replied August 2019

Courtney, Thank you for the review and taking your time to let us know how we and the software are doing. We have a new roll-out that is deploying on the 5th of this month that will address this entry and space issue. If you need anything do not hesitate to contact support. Thank you!