Easy to Use!

Great software for tracking ADLS - super easy to use!

Pros

Easy to set-up new users and roles for my new hires

Cons

To log-in I had to delete some of the website from the url for it to actually open correctly

Care Coordination at LTC and SNFs with Caretracker

Pros

Unlike other EHR products for LTPACs, Caretracker has a uniquely fast and efficient learning curve, this is vital for a successful utilization and streamline processes of clinical documentation on a care setting where the turn over in staff can reach up to 80%, having more staff fully engaged in electronic documentation means higher accuracy and quality when charting which then translates in better care coordination, this also positions facilities in the road to interoperability which then translates in lower readmission rates, better ratings and more referrals from Acute Care Hospitals.

Cons

The price can be a little to high compared to competitors

Promising EHR, Questionable Business Practices

CareTracker is a promising EHR, but unfortunately, the company behind CareTracker could use some work. When we had first signed up for CareTracker, it was our understanding that a lot of the basic features would be included in the EHR aspect of CareTracker. Some of these basic features include sending and receiving faxes through the EHR, sending patient appointment reminders via EHR, integrating with labs to receive results, ePrescribing controlled substances etc. Once we started fully using the EHR, we found out that a lot of these basic features would cost hundreds/thousands of dollars to implement. In todays competitive EHR market, most companies include all of these features as basic features built-in to the monthly subscription cost. Because of this reason and CareTrackers unwillingness to compromise with a client that was using their Practice Management service for almost 4 years, we have decided to part ways with CareTracker in search of a better EHR system.

Pros

User Friendly Custom Templates Web Based Unlimited Staff Users Color Coded Scheduling Great Customer Support

Cons

Basic Features Such as Lab Integration, ePrescribing, Fax Integration Cost Extra High Upfront Costs Only Works on Internet Explorer Not iOS Friendly No Patient Appointment Reminders

Fantastic system to use in LTC

Pros

Very quick and easy system to learn. Simple one touch clicks to document care given to a resident. Time isnt always on your side as a nurse, having a quick system that is able to be used as a touch tablet makes it convenient to have throughout the facility.

Great Communication Tool

Pros

The communication tools to all staff and that you can choose acknowledge read.

Cons

I have not experienced anything I do not like about this vendor.

It gets the job done!

It would be nice if there was a feature where you could select multiple people at once and chart them in the same fashion.

Pros

It is easy to do for individual charting! When needing to add personal information for each resident, it is easy to do because of how much you can personalize information.

Cons

Annoying to use for large groups of people. It is just time consuming to have to do every single person in the building.

Nice documenting tool while in facility

Pros

Pictures, and being able to see the flow of things throughout the day regarding the Patient. That really helps!

Cons

Numerous questions. I would like if there was a limited set of questions to help the documenting go faster.