ECP vs MatrixCare - Skilled Nursing Facility Software

ECP has 26 reviews and a rating of 4.73 / 5 vs MatrixCare - Skilled Nursing Facility Software which has 20 reviews and a rating of 4.05 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Add to compare

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.73 / 5 (26)

4.05 / 5 (20)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

5.0 / 5

4.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

October 13, 2020

March 5, 2021

Pros/Cons

  • Pros

  • The software is very user friendly and I like the way the whole system is laid out.

  • Customer service was wonderful with answering my questions

  • Cons

  • Web-based is great but when the network goes down it is challenging as we rely on ECP a lot.

  • The only thing I struggled with on this program was the care plans.

  • Pros

  • It is easy to use. When we first started implementing it, there was a lot of assistance with set-up and training.

  • Matrixcare is user friendly. Very easy to find what you need quickly.

  • Cons

  • Some aspects of reporting, setting up features, or making changes are cumbersome. Security templates are too rigid especially for smaller facilities where staff overlap in functions.

  • Occasionally system glitches as well as needs a comment or additional note section for each resident

Pricing

Pricing Range

Have a question about pricing?

Connect with Software Advice to learn about potential unexpected costs, price ranges, pricing for other recommended alternatives, and more!

Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A

N/A

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A

N/A

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux