1factory Software

4.96 / 5 (24)

About 1factory


1factory is a quality management solution suitable for manufacturing companies of all sizes. Cloud-based and on-premise deployments are available. The solution offers quality control plans, first article inspections, incoming inspections, in-process and final inspections, factory monitoring, variation control (SPC), inspection management, non-conformances, CAPAs and more.

The first article inspection module automatically reads drawing features. Users can add balloons, capture specifications, tolerances and zones. Inspection data can be read from digital gages and CMMs, or uploaded in .csv and .xlsx formats. Reports are available in AS9102 and other formats.

Inspection data is collected and traceable to work order, serial number, date, inspector and gage. Process capability is calculated in real time. Histograms, run-charts and SPC support variation control. Built-in dashboards display supplier performance, defect paretos, etc. An integrated non-conformance and CAPA module is available for problem solving.

Pricing is per user per month. Support is available over the phone, over WebEx and via email.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

24 Reviews of 1factory

Average User Ratings

Overall

4.96 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(23)

4 stars

(1)

3 stars

(0)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 24 reviews

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October 2018

nick from Magnet-Schultz of America

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2018

All in one QMS

This software has solved the problem with writing long inspections plans, that are open to human error. Cutting the time to write monthly report which is now done by the click of a mouse. Has helped with task management and driven actions with by dates, which as a QE I love because you are no longer tracking people down for answers.

Pros

The ease of use is definitely a plus when using and training personnel on this software. All inspectors were trained within one business day, which helps with the transition from a dated software to 1factory. As a QE the reporting side is my favorite tool that 1factory has. before one factory it would take a couple days to gather all the information needed to present to the board once a month. Now with 1factory the reports make themselves, just make sure you are filling in all the required information. MSA uses the NCR charts to attack area that need attention, whether it be supplier defects or reoccurring shop floor defects. This drives Corrective Action, which 1factory also as superb CAPA module that has a task management side to drive actions with dates! The time it use to take me to write inspections plans is cut down tremendously with being able to click on dimensions and setting frequencies to check said dimensions at. This also take the human error out of it when looking at drawing with 50+ dimensions. Another plus is the visibility, every that has a seat on the software can see how we are doing as a company whether we are missing tasks, high PPM's (Internally & externally) & supplier performance. The next plus was the customization that Nipun and his team provide. they are always striving to make this software even greater than it already is. Since we have started around a year ago our wish for Gage management, Audit findings & Approved Vendor list has been achieved

Cons

I honestly cannot say I dislike anything about this software. It has been night and day compared to what I was working prior to 1 factory. Nipun and his team are working towards new additions to the software that we have requested and it seems like the sky is the limit with them.

August 2016

Randall from W Machine Works

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2016

Adds visibility and helps us drive positive change

We are a medium sized Aerospace manufacturing machine shop and in need of SPC capabilities. The cost and ease of use brought us in, the customer support and added functionality (to OUR needs) has really cemented us with 1 Factory. Although we started with great interest in the SPC functionality, our needs very quickly re-focused to the QUALITY aspects of 1 Factory. The functionality wasn't quite there when we first started but Nipun and his staff are QUICK to implement changes and modify multiple aspects to our specific needs. We're doing things we've NEVER done before because of the ease of use and straightforward interface. We've been able to add so much visibility to our quality functions that we're moving in a positive direction with a lot of purpose, driven by the data; it's great. We have plenty of other improvements to be made to our company and Nipun is there ready to help us achieve them.

Pros

It's easy to use!
I've had some experience with other programs, and they have a ton of functionality but are usually way too much and convoluted to use (inputting information takes too many steps and therefore falls to the wayside).
1 Factory is a different story; it's very straightforward.
Cost!

Cons

-> As of today, there ARE NO CONS.
When we first started with it, it wasn't quite there for what we needed. That was QUICKLY remedied by Nipun and his staff. They're still hard at work adding more and more functionality and addressing all of our needs. I'm quite surprised by the level of attention, detail, and customer support.

September 2016

Jaime from Kalman Manufacturing

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2016

World-class Quality Control product

The Quality Assurance department is typically a paper-heavy manually driven environment that can be tied to cumbersome tasks such as; filing, storing, and revisiting data at a moment's notice. As a department/company doing our part working towards minimizing paper waste while maintaining or exceeding compliance with customer's standards, being paperless is an important priority. We are ballooning drawings in 1factory, capturing data at each work-center as the parts are being made, and importing data from our CMM. Being able to automatically record hundreds of dimensions electronically via our CMM's is quick; recalling data is fast-and-easy even when searching through a long history of records. Through my experience from a user's stand-point, The 1factory Technical Support is right on par with the actual 1factory product being held at a world-class standard.

Pros

-Organization is made simple by having all of our Quality records in one place.
-Inspection plans are made for any Manufacturing Operator to successfully follow inspection criteria.
-Visual aids to spot any trends in the manufacturing process.

Cons

The 1factory Team has listened to our thoughts, visited many time and took action to help improve and streamline our Quality department in many ways. Any cons have got worked and accommodated to benefit every 1factory user.

April 2018

Gabe from Camisasca Automotive Manufacturing, Inc.

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

The software has been instrumental in keeping us compliant with ISO 9001 and IATF 16949

The ease of use has allowed our company to quickly scale this sector and provide both Internal and External customers the ability to document from receiving inspection all the way though to production and customer satisfaction. This software is very useful for Quality Assurance implementation, maintenance and documentation.

Pros

The software is easy to use and learn. I have been in the Quality Assurance world for quite some time now and find that both new and seasoned persons would appreciate the simplistic, yet elegant, approach to quality. This software would not only help companies who have never had a CAPA/8D or quality assurance department, it also helps structure and document receiving inspection, supplier CAPA, Internal CAPA. The simplistic way that it produces reporting is a great and useful tool for anyone looking to gain or maintain compliance with regulatory bodies (ISO/AS/IATF) as well as keeping customer satisfaction high with quick reporting/number assisgnments to CAPA/8D reports.

Cons

There are no short comings to this software. Anytime I hit any type of bottleneck, I have been able to reach out to 1Factory and an immediate solution is brought forth by the developers. Great response.

January 2019

Mark from IPA, LLC

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

Quickly Implemented - Quickly Accepted - Great SPC Capability

Pros

The IT folks love it: the software is reliably "in the cloud" and has been unavailable for a few minutes out of the 18 months we have used it. The Mechanics like it because of the easy data entry; they can report a nonconformance very quickly and be confident there is a record of their concerns. Task assignments are easy for all users: it is fine as collaboration software.

The major advantage for the QE staff is the ability to prepare inspection plans working from .pdf copies of blueprints. I have worked at famous defense prime contractors without this capability for preparing plans. We have not exploited the SPC capability sufficiently but are looking forward to doing more work with it.

1factory has been great at inviting user suggestions and implementing them.

Cons

It still needs some work so that suppliers can work on SCARs within the software.

August 2017

Moti from Raphael Valves Industries (1975)

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2017

The 1Factory has given us the way to work properly and according to highest standards.

Pros

All of the features in the software have been well designed and the company constantly improves its performance according to the customers requirements and meets more and more international standards.
We have been able to improve our acceptance audit and build an improved customer complaint system with the help of the software.
Today we are trying with the ability of the software to do process audit in the production lines of our suppliers that includes SPC and control production processes (cpk ppk).
In external audit it is very easy to show the auditors the qualities that the software enables in managing quality and keeping processes more complete and accurate than before.

Cons

Most of our request is fulfilled by 1Factory as a regular self improvement and we have call session from time to time with the 1Factory team to coordinate the features we want to improve. so we only have a good experience with the software.

May 2017

Doug from Kalman Manufacturing

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2017

Top 3 new technologies in the past 10 years introduced into our company.

Real time data collection, competitive edge, company wide use, accountability to the product we build.

Pros

The powerful tools and features to create and capture data for our internal purpose and more importantly our customers. It reduced so much time collecting data and gave us even more results then we had previous.

Cons

Every software has it's on quirky functions or bugs and never can you find one that will do everything you want. I see most of the problem is when companies don't know how to evolve or change there procedures to make a tool work. I really don't have an issue enough to list a least liked feature of this software.

November 2018

Christopher from WP Manufacturing

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

Welcome to the Next Level of Quality Control

Overall the experience we have had with 1Factory has been exceptional. There is obvious room for growth as there is with any software but the 1Factory team is constantly making improvements that will benefit all.

Pros

The software is easy to use and learn.

Since the introduction of 1Factory my quality and production team have seen an improvement in the parts being made as well as the communication between our departments which has improved overall production.

The real time run data that is produced by 1Factory helps my team notice trends much more quickly and save production time that would otherwise be spent manufacturing non-compliant parts.

Cons

None. The support staff and the 1Factory team have been exceptional partners. Anytime we have found something that doesn't quite seem right or something we think could be done differently the 1Factory team has always accommodated our suggestions.

March 2017

James from ZI Machine Manufacturing Co.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2017

Real time Quality Control

This is a Real Time Quality Control Product. It's extremely user friendly and requires minimal training. Inputting data is simple, easy and is conditionally formatted. All quality assurance personal instantly see if a dimension is in or out of tolerance. This alone is a huge time saver when it comes time to review Inspection Data packages and will give your end customer the confidence that data reports are 100% accurate. Data is easily imported by CMM reports and by manually inputting the features that the CMM missed. Review of Inspection data now only takes a few minutes to review and sign off. In out old system, the review process could take upto several hours. Also at the same time as you input data, you get real time SPC results of each feature. Tech support at 1Factory is excellent. They respond to all questions and concerns, usually within minutes and typically solve all issues and problems. They do everything in their power to give me everything I ask for down to customized formats to solve my more difficult issues. Highly recommended. They are World Class extremely professional. A+

Cons

None

January 2018

Scott from JWP

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2018

We're very happy with software how it's improved our overall manufacturing process.

Pros

Since implementing 1factory on our shop floor we have seen a noticeable improvement with less non-conformance found during Final Inspection. Problems are identified at the machine with corrections being made early in the manufacturing process, thus improving our overall manufacturing flow. Less bottlenecks at Final Inspection with having to 100% inspect a lot before shipping to the customer.

Our customers have been equally impressed as well. Showing their parts being inspected at the source of manufacturing with real time data, sets JWP apart from their other suppliers.

As a Quality Manager, having the ability create First Article Inspection Reports in a fraction of time it would normally take is a tremendous relief. My inspectors can spend more time inspecting parts instead of creating bubbled drawing and attribute sheets. Along with this huge saving in time, having the AS9102 format available is a huge help with our Aerospace customers.

Cons

Not to the fault of 1factory, having the ability to directly link with the Ziess Calypso CMM software would further help with our Inspection Department's productivity.

May 2017

Bill from Kalman Mfg. Inc.

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality