Datacor ERP Software

4.06 / 5 (36)

Our advisors have recommended this product 8 times in the last 30 days

About Datacor ERP

Datacor ERP (formerly Chempax) is an integrated enterprise resource planning (ERP) and customer relationship management (CRM) application designed specifically for chemical process manufacturers and distributors. The solution can be scaled to meet the needs of companies of any size and offers both on-premise and hosted deployment options.

Datacor ERP includes a fully integrated, comprehensive suite of applications that focus on all the unique requirements of chemical manufacturers and distributors. In addition to robust CRM functionality, Datacor ERP also offers ERP features like MRP, MES, product lifecycle management, supplier and supply chain management, business intelligence and more. The solution also offers accounting tools with both multi-language and m...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000

36 Reviews of Datacor ERP

Average User Ratings

Overall

4.06 / 5 stars

Ease-of-use

4.0

Value for money

3.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(12)

12

4 stars

(11)

11

3 stars

(12)

12

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 36 results

January 2019

Christopher J. from Astro Chemicals, Inc.

Verified Reviewer

Company Size: 51-200 employees

Industry: Chemicals

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

January 2019

Chempax is a great option for any midsized business needing a robust ERP

We have been using Chempax for over 15 years and continue to be very happy with it. The best part of Chempax is that they keep investing in the product. There are new releases coming our on a regular basis as they continue to add new functionality and integrate new technology. Datacor is in the process of a generational transition. They have hired a great new management team to keep the company and the product stable for decades to come. As a customer, we are thrilled to see this stability.

Pros

The support team is very responsive to our needs (we don't really need them for that much, but when we do need them they are always helpful and knowledgeable).

Cons

We need to buy a new server this year, we would like to see an accelerated investment in a cloud/hosted version of the product to reduce support costs.

January 2019

Lacie from C & L Aqua Professionals, Inc.

Verified Reviewer

Company Size: 11-50 employees

Industry: Chemicals

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

Best Chemical Software on the Market!

Customer Service is great and the support group are extremely knowledgeable about their software and its functionality. Our implementation was very successful.

Pros

Chempax offers a complete solution to your chemical accounting needs. The software is specific to the Chemical Industry thus requiring less customization. Most of the features we desired in an Accounting software was already available. One of my favorite features is the Batch Manufacturing module with the Quality Control features. We eliminated hand written QC manufacturing logs.

Cons

There is nothing that I don't like about the Chempax software. It was the best software purchase we ever made.

February 2020

Jeremy from The Reynolds Company

Verified Reviewer

Company Size: 51-200 employees

Industry: Chemicals

Time Used: More than 2 years

Review Source


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

February 2020

New Chempax

We have used Chempax for about 20 years. Overall the company has not been bad, but they have been unfair on licensing enough times that I'm more than tired of it. One time we mistakenly violated our agreement and they locked us out of our system rather than informing us of the issue and giving us an opportunity to fix it.

Pros

The overall software package is good for a small to medium size company. It handles about 80% of our day to day manufacturing processes. Everything from the formulation to the final invoice and even shipping can be done in the software. Not all of it is done well, but it can be done.

Cons

Up till now the primary complaint has been that Datacor has not updated their underlying database for 10 years (not even a patch). However, that in the last year or so they have unilaterally decided that "old" licensing agreements are no longer valid because of all the features they have added over the years and have moved customers to "new" licensing. This includes both cutting user licenses from 400 to 20 "equivalent new licenses" as well as doubling or even tripling the cost of those "new" licenses. This is all to support "new products" that have not come out though they were slated to be released a year ago. Unless you like a company that has no regard for signed agreements, I would strongly recommend you choose another product.

August 2015

Yolanda from Uyemura International Corporation

Verified Reviewer

Industry: Chemicals

Time Used: More than 2 years


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

August 2015

Have used this software for awhile now and makes my job alot simpler.

Pros

this software is very forgiving. Mistakes are easy to correct where with our previous software, not easy and very confusing. We have very good response to any questions about the software and help is there when we need it.

Cons

There are some issues being talked about....and I believe these will be discussed at the next conference. I do accounts payable and I don't have any issues, other departments may have some with the work they do.

August 2015

Allan from Third Coast Terminals

Verified Reviewer

Industry: Chemicals

Time Used: More than 2 years


Ease-of-use

4.0

Customer support

4.5

Functionality

4.0

August 2015

Very Good ERP software that is easy to work with.

Pros

It is very easy to get modifications done to suit the way you do business. If you have good knowledge about Access Databases then it is very easy to add things to the system without having to use the vendor. There is a yearly conference with open forums and training classes, where Datacor teach how to make changes to the software and also listen to the customers requests for features. Updates and added features are released on almost a weekly basis.

Cons

The licenses are expensive and managing licenses are done per machine and not per user.