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Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10About CIS Configurator
CIS Configurator is a cloud-based tool for large and midsize manufacturing businesses. It helps automate configuring, pricing and quote generation. It can operate as a standalone solution using its own SQL database or integrate with other applications. On-premise deployments are also available.
The Quotebuilder module allows users to automate the quoting process for sales personnel, resellers, dealers and customers. Quotes containing configured items and stock data can be created, edited, revised and copied and are stored in a central database. Documents can also be uploaded. Multi-currency support and conversion price lists are also provided.
The Configurator module enables users to import and export items and item features, descriptions, prices and ...
15 Reviews of CIS Configurator
Average User Ratings
Overall
4.73 / 5 stars
Ease-of-use
4.5
Value for money
4.5
Customer support
5.0
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
November 2017
Guillermo from Assa Aboy
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
November 2017
User friendly but it has show problems in the past such as no connectivity or slows down a lot.
Faster quotation process.
Pros
Easy to use, it takes you step by step, it has and does everything I need for quotation purposes and lets me convert my files in to pdf easily.
Cons
Slows down a lot some times, once you select an item and press continue or ok it takes a long time to show the next window of options, we've experience connectivity problems as well.
Response from Complete Information Solutions
Replied November 2017
Hi Guillermo, Thank you for your feedback. As you may know the ERP partner you work with had the CIS instance hosted on one of their servers connected to the ERP you use. At the request of your management, the instance was transferred to one of our production servers in Arizona and we have heard that connectivity is now as it should be and everyone is more than pleased.. Thank you once again. Regards Steve
June 2019
Scott from Hamilton Eng.
Company Size: 11-50 employees
Industry: Oil & Energy
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
Functionality
4.0
June 2019
CIS Configurator
We migrated from an excel-based quoting system to the CIS Configurator about 3 years ago. We use this application to configure and quote complex engineering systems. The Configurator was able to handle the logic that was previously handled using complex excel formulas and look-up tables. Salespeople are able to learn the system quickly - we have over 100 users with a variety of technical and non-technical backgrounds. Overall, we're very happy with the software.
Pros
Easy to get up and running; very reliable - virtually 100% up-time in 3 years of use; excellent customer service.
Cons
As with any software, it was not always able to perfectly reproduce our legacy processes. However, we were always able to find an acceptable alternative.
October 2017
Terry from Bravo Trailers LLC.
Company Size: 51-200 employees
Industry: Consumer Goods
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
October 2017
Our system has never let us down. CIS is right there whenever we need them to answer questions
Most of our competitors do not have a quoting system. Next to our outstanding product lines, this has added the support our accounts need to be successful and close deal much faster.
Pros
Easy to follow, it's fast and very detailed. The system will not allow a user that is not as experienced, build a quote that will cost the dealer money because some selected options require other mandatory features.
Cons
Would love to tailor to our largest accounts. Meaning, the ability to create a package, which most have an exclusive package for their dealership, but none of the other dealers can use or see it.
March 2013
Kate from Bravo Trailers, LLC
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
4.0
Customer support
5.0
March 2013
Working with CIS Configurator & Quote Builder
If you are considering purchasing a quote builder/configurator program I would highly recommend CIS to be your partner.
Pros
The CIS Configurator & Quote Builder system will put Bravo Trailers a step ahead of our competition. Customer service and quality of product is key in our industry. Providing our dealers with a state of the art program that allows them to quickly and accurately quote trailers to their retail customers is key to their success and ours. The sales management tool also provides our dealers with a great way of measuring the success of their sales team. Working with the CIS Team during the data build and implementation of our program has and continues to be a great working relationship.
Cons
Depending on the nature of your business and how you plan to use the program the investment in time can be extensive. Be prepared and organized prior to beginning and make sure you totally understand the instruction & capability of the program purchased.
June 2019
Tony from JH Global
Company Size: 51-200 employees
Industry: Consumer Goods
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
June 2019
CIS Configurator
For our business this software has been a great.
Pros
Usability., Customization to fit Products and uses
Cons
Cannot Comment as there is really nothing I do not like.
Response from Complete Information Solutions
Replied June 2019
Tony, Thank you for taking the time to add your comments, it's very much appreciated. We enjoy working with you and your team and look forward to exciting times ahead. Thanks again. Steve