Genius ERP is an enterprise resource planning solution for small to medium-size custom manufacturers. The product caters to machine and equipment manufacturers, steel tank and process equipment manufacturers, transportation equipment manufacturers and food and bakery equipment manufacturers. It offers inventory management, quality control, document management, time management and job and project costing.
Genius ERP features quoting and estimating, which allows users to create quotes for projects, convert quotes into sales orders, generate requests for quotes and provides integration with Microsoft Excel. Users can also track shipping and invoicing, purchasing, procurement and production planning.
The job costing module allows users to track costs in a real-time dashboard. The project planning module also allows users to track production floor activities.
Other features include customer relationship management, reporting and analytics, dashboards and alerts and accounting and financial management.The system is deployed on-premise and is compatible with Windows operating systems.
Delmar from Okno Manufacturing
Specialty: Metal Fabrication
It is customizable; Quite powerful with enough work. They basically give you a software that is almost useless and then you tell them how you want reports to look, etc and then they program it for you. Since reports and even macros (automatically attaching drawings to items/WO/POs, etc) can be custom programmed it gives you great flexibility and power.
Hard to tell what I like the least; And I don't like saying bad things about any company but for the sake of others I'd like to share our experience and hopefully save others the headaches and money we've lost.
Everything runs on modules and unlike almost every other program I've ever tried, each window takes from 5-8 seconds to open. Everything seems very slow!
The vendor sucks money every step of the way. We average about double the amount on maintenance and update fees then we already pay for a yearly subscription so we can get the "free updates". It is ridiculous. You pay them (annual subscription) so you are allowed to get updates for "free" but you have to pay them for installing those updates. For real, why not make a program so the customer can help themselves? Because they want the money; their business survives on training and hourly wage working for/with the customer. (I'm not saying it's wrong - but that's the only way they make money!)
The software itself isn't very expensive for a full fledged ERP system. However, like I alluded to earlier, they make their money on selling a training/support service.
I am quite technically inclined; show me the basics once and I'll figure out the rest. I have often been very frustrated when I had to spend an hour or even 2 hours sometimes to get a simple question answered that could literally have been done in less then 5 minutes. This happened over and over. Eventually I realized what is going on. They make their money on time spent training - so they'll train so slow and go to EXTREME length to explain something to get more time in. The GOOD thing is that the training (usually) got recorded and then I'd watch it at 8x or 16x speed so that I can get somewhere eventually!
I have looked and searched high and low for instruction manuals and training documentation to go on my own but couldn't find any - I guess in order to depend on their services. This business model is not wrong; But it is something we didn't fully realize until after we started working with them. So for others, I'd just want them to be aware of it.
They are french to the core (They are based out of Quebec); even if you set your software to English there is still quite a bit of french scattered throughout - and the English isn't perfect.
They can do almost any kind of reports/macros; but you have to pay for all of them. You even have to pay them to do a quote for you, which in the end doesn't mean anything and they wanted to charge us more than the quote.
They finally dropped it after clear email proof and documentation but then they tried to charge us for something "extra" that was clearly in the quote already. We had the proof so they let us go but not without serious talks.
In other news - the reason we went with this software was that it claimed to be integrated with SolidWorks CAD software and with Simply Accounting (Sage 50).
We soon found out that the SW to Genius tool was 100% useless for doing revisions/changes. I mean a huge flop of a software, which I was able to explain to them that it would never work the way it was designed and they couldn't fix it. We dropped that module cause it was exactly useless. (I do believe that upon our feedback and recommendation they might be releasing something that possibly works but haven't tried the newer version yet)
Last thing I would suggest others to consider before buying - if you want Simply Integration, remember this: Genius is designed so that every time Simply does an update (Even their regular tax code updates for payroll) Genius won't connect with Simply until Genius gets an update; that is generally at the very least, 2-4 weeks after Simply update. Of course, they have to install the update at an hourly wage! If you use Simply then you know how often they update in order to maintain the current government tax code.
Dominic from Estampro
Specialty: Metal Fabrication
The stability of the system is stunning. We love the way the database is configured and what it can reach. The level of security seem very good although a little complicated to configure. Genius have been a great partner to us and we like to work with them. Dynamic team and customer oriented development.
Difficulty to get programmers's availiability to improve the functionality of the system (reporting and configuration).
The service support seem a little impersonnal.
Need to have worked at lest 3-5 years with the system to fully understand it's capability.
Claude from Machitech Automation Inc.
Employees number: 51-200 employees
Genius ERP software developpers really helped us by programming custom macros.
There is no limit to customization.
Unresolved bugs and enhancement request about speed slows down the workflow.
Sometimes they should test more new features before launching.
Bill from Hinds-Bock Corporation
Employees number: 51-200 employees
lot control of our raw material inventory- HUGE!
scheduling across all departments
the underlying structure of the software was thoroughly scrutinized by our company auditor, something we failed to do on a previous software that we purchased. Their confidence allowed us to 'trust' Genius and really dig-in to make it work across our company departments. Genius is good on visuals as well as text.
no way to print the ms project display from work order management status
scheduling fractures operation time, sometimes into seconds, split over a dozen different moments or even days?
not enough smart-tags or hyperlink functions; I have to keep 8 different pages open all the time to get complete information.
too many French terms left untranslated
too much reliance on reports rather than displays
Jolyane from H2O Innovation
I use the software a few times every week to run reports and it's very easy to use. I like how you can link data with excel and export all sorts of info.
I don't like that you licenses are costy and are not assigned to users, but to the company and you can't log in of no license is available. Sometimes it's super slow.
Claudia from AddÉnergie
Employees number: 11-50 employees
We are manufacturing charging station for electrical vehicle; Our BOM are complex because they are including many parts. Genius MRP help us to plan and organize our production floor and controlling our inventory. It help us for traceability of products and component that have been use in the manufacture it. We're using Genius MRP for 2 years when we decided to integrate the financial suite. Since all our data are grouped in a single system, it is easier to find information; to possibility of drilling down greatly improves financial analysis.
The software meets our needs; interfaces are intuitive, easy to use. People who work at Genius are competent and are able to understand our needs.
Documentation and user guide are not always up-to-date; I knew that a new customer service department was now in place. This surely will help get answers quickly to questions of use.
It is a pretty good software for a SME; because it's easy to use, a short introduction is enough to be functional; it is always possible to test and learn by ourselves. Since the financial module is available, we switch our accounting system for it. The greatest benefit is the ability to have all our data grouped within a single system.
Stephane from Mecanicad inc.
Employees number: 11-50 employees
We have meet our goals in term of money, delays and efficiency. The technical support is competent and are fast on after sale service.
- Fully integrate (sales, purchase, production, accounting)
At the beginning of the project, we knew the limitations and the possibilities of the software.
- If the mapping of your process is done you will be able to see if this software is the right one for your organization.
Philippe from Supplements Aromatik Inc.
Training,customer service and ease of use must be improved
Lot number tracking
Not that easy and sometimes logical interface.
Linda from Enerfin Inc
Genius manufacturing help us to improve our financial information.
Data on line, easy to used and always update.
Project analysis need to be fixed to used the accountant period and not only the date of entry.
Carl from EBM Laser
Information is never duplicated.
Users can move from a module to another at ease.
Modules are easy to use.
The links between different departments are fast and accurate.
There is one database that links everyone together.
Productivity is at a new high!!!
Not all sises of PDF files are easily attached to Genius files.