Constant Contact Software


 

Constant Contact provides a range of intuitive marketing applications designed to help small businesses and nonprofits expand their customer bases and nurture relationships. Solutions include email marketing, event marketing, social campaigns and reporting, survey management and offer management—all of which are available either independently or as part of an integrated suite called the Constant Contact Toolkit.

Constant Contact’s email marketing application allows businesses to import customer data from spreadsheets or email clients, such as Gmail and Microsoft Outlook. Email sign-up forms can be personalized and embedded on web pages or on Facebook to capture new contacts and build email lists. The system offers hundreds of customizable email templates with drag-and-drop elements and also includes real-time reporting features to track email opens, clicks, forwards, social shares and more.

Constant Contact offers both online and in-person seminars and training to help users improve their marketing efforts.

 

Constant Contact - Contacts
 
  • Constant Contact - Contacts
    Contacts
  • Constant Contact - Email templates
    Email templates
  • Constant Contact - Email editor
    Email editor
  • Constant Contact - Reporting
    Reporting
  • Constant Contact - Social offers
    Social offers
  • Constant Contact - Contact growth
    Contact growth
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8

928 Reviews of Constant Contact

 

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Software Advice Reviews (195)
More Reviews (733)

Showing 1-20 of 195

Sarah Jane from Sunnies Studios
Specialty: Accounting
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2018

December 2018

It keep my contacts! I love it!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Constant contact keeps my contacts organized and safe! this help me so much o retrieve all my suppliers, important persons and a lot of people i need too.

Cons

Nothing least about this app because it helps me, but im looking for more features. This is so manageable!

Review Source
 
 

Samanth from Moakler Wealth Management
Specialty: Insurance
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

It is a close 2nd

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

While I have a main CRM at my full time position that has everything I need, my freelance job requires low to no cost email marketing for small business, so I tried Constant Contact when I got the offer for 60 day free trial from Hostgator. Constant Contact has beautiful templates and an easy to use interface. It is more than capable of doing what I need for email marketing and automation.

Cons

It is not Free for small businesses while there is another option on the market that is forever free that has the same features if not better. That is the only reason I would not chose Constant Contact at this point.

Review Source
 
 

Kelly from Claverie Consultanting & Creative
Specialty: Education
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Evolving Nicely!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

There are a good deal of options out there for email marketing. Constant Contact is a reliable source and used by the bulk of my clients.

Pros

In recent months, Constant Contact has really made an attempt to step up their game. The new design interface has made the design process much easier. An additional plus is their linking with newer companies to make the data received much easier to use. For example, you can link to Shopify, which is a wonderful plus! Makes all of your hard work come to life, as you can see the direct link between emails and sales.

Cons

Currently their is no HTML input and that is very troubling for a more advanced user. The reasoning is the focus on making sure all emails are mobile and desktop ready, so understood. But still a con at this point.

Review Source
 
 

Terri from Health Care Center for the Homeless, Inc.
Specialty: Non-Profit
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Good Product!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

If I can do it, anyone can. It is a good product, especially for those trying to build their contact database.

Pros

This is a good product for someone who is challenged when trying to send e-newsletters, etc. like me I like to think I am tech savvy, but the marketing side of things gives me a migraine. I am sure I would be better if I used it more often. We now have a dedicated marketing person and she loves this product and uses it whenever possible.

Cons

No cons that I can think of. My issues with it are due to lack of regular use. I was only using it a few times a year. Our new marketing person is well-versed on the product.

Review Source
 
 

Samuel from Manoa Valley Inn
Specialty: Hospitality / Travel
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Great for Understanding Clients and Ensuring Compliance with Regulation

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

We started using Constant Contact as a way to keep in touch with our existing clients and also do some light marketing to prospective clients in the industries we service. Compared to doing blind email blasts, they've allowed for ease of list management and also have been immensely helpful understanding how effective marketing campaigns have been, with data on how favorable recipient response has been and tangible data on how many have unsubscribed or followed through. Managing these client lists manually in the past has been time-consuming and imperfect, having a stable list and being able to avoid accidentally mailing customers who've elected to opt-out is essential.

Another plus is making sure that mailing lists fall under legal requirements, so that you're in compliance with your country's guidelines on email marketing.

Cons

Our experience so far has been positive, we hope this service assists more small businesses keep in touch with their client base.

Review Source
 
 

Kathleen from Chiropractic Professional Center
Specialty: Retail
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Constant Contact Review

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Template variety. Layout of email for marketing. Ability to communicate information clearly, concise, in a way that grabs attention. Tracks statistics on emails opened. Ability to use your own pictures. Variety of needs for communication. Easy to learn. Ability to schedule e-mails.

Cons

Potential of limitations to images available.
Sometimes cost was worth needed use, and other times it may not have been.

Review Source
 
 

Matt from Trinity Church, Cedar Hill TX
Specialty: Non-Profit
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2018

December 2018

Great for emails and events

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The ability to set up registration for our events is a great feature. We also use the email templates and those are great.

Cons

Wish we could customize a little more on the registration events. It does allow some customization but not with everything we need.

Review Source
 
 

Debbie from The Wilderness Center
Specialty: Non-Profit
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Long Time Users

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

As a non-profit organization, it is important for our nature center to make contact with visitors to our center on a regular basis. It is also helpful when sending out campaign informaton also.

Cons

People nowadays are inundated with email and we believe are just passing over emails because they get lost in a junk mail, unfortunately.

Review Source
 
 

Kim from Cornerstone Calvary Chapel
Specialty: Non-Profit
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

It works

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It does what it needs to do. It is good at filtering duplicates and managing the database. It also has a good security system.

Cons

It is hard to manipulate the layout. When you change a setting or sentence layout, it doesn't always stick. Also, when we try to move pictures around, they don't easily go where I want them to.

Review Source
 
 

Thom from Computer Software
Specialty: Education
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2018

November 2018

Great Solution to connect and community with organizations or customers

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I wish my internal company had the same effective tools to include and ops out of distribution lists and track communication. Great Product and low price

Pros

Very Simple product to use and effective to track communication. I strongly recommend to take a look at this solution

Cons

Some limitations to customize solutions, but not a barrier to effectively use. Its simple to use, but limits to customization

Review Source
 
 

Samantha from Brethren Village
Specialty: Healthcare / Medicine
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

November 2018

November 2018

Great product for emails

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The set up is user friendly. There are a lot of free templates available to get you started. It is nice that CC automatically adds in the organization's saved information (Youtube Channel link, FB link, Twitter, addresses, etc.). The reporting is easy to read. I like that it integrates easily with DonorPerfect.

Cons

I would like to have the ability to have more than 2 photos beside each other some times int he emails. That option is no longer available with the new layouts.

Review Source
 
 

Fritzie Ann from Txanto
Specialty: Marketing Agency
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2018

November 2018

Constant Contact is best!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

In my job who has many contacts, this is so much helpful to not scattered my contacts. It gives a organized contacts.

Cons

Have a minor limitation but its still manageable and functional. Nothing else more.

Review Source
 
 

Kathleya from Marketing
Specialty: Other
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2018

November 2018

Reviewing Constant Contact

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Constant contact is best in keeping all contacts and files of a person. You can organized all your contacts here. I like it so much

Cons

As of now there's no least/negative about this app, because this help me a lot like easy to use and functional.

Review Source
 
 

Jennifer from J. Turner Consulting & Business Services
Specialty: Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Constant Contact Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall I think this is a great program to use to make contact and stay in contact with your customers and prospective customers. It allows you to build relationships within specific groups and creates a professional and inviting identity for your business.

Pros

Constant Contact is a very user friendly way of creating email blasts to clients and prospective clients or customers. They offer many templates that look professional and creative. They also allow you to customize their templates for a more unique look. The analytics of the email is very helping to decide and design future campaigns based on past ones. I like the ability to create customized lists in order to track and chose who I am marketing to.

Cons

It would be nice to have more options for templates based on industry and themes. Cost is also a factor as you get higher lists it starts to become prices for a small business who has simply been able to get a lot of opt ins. Customizing the template can be somewhat difficult for anyone who is not completely experienced at using them.

Review Source
 
 

Shiela May from Human Resources
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2018

November 2018

Reviewing Constant Contact

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I like keeping safe all my contacts and sync it into my devices with no hassle and no worry. I love it.

Cons

As now there's no negative/ cons in this app, but im looking for more useful and functional features.

Review Source
 
 

Marielle from Technology Engineering Company
Specialty: Other
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2018

November 2018

Constant Contact

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Constant Contact is great in keeping contacts of applicant, supplier and etc. you can organized folder of your contacts.

Cons

There's nothing cons for me now, but add some features and this is useful and manageable. I like it so much!

Review Source
 
 

Sarah from Athletic boosters
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Good product to reach a large customer base

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

I believe it is a bit pricey, but I haven't found anything else out there that works in the same manner.

Pros

Easy to email different groups/individuals with a mass e-mailing. It keeps everyone's email address private. I really like being able to see how the recipients interact with the emails; you know who has opened it, not opened it, who has clicked on a link in the email, or if the e-mail address is incorrect

Cons

It can take a long time to set up one email. It also takes a long time to set up the lists of contacts.

Review Source
 
 

Farida from PMFTC
Specialty: Other
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2018

November 2018

Constant Contact Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

A constant contact review always do my job without hassle, I can find easy my target and prospect. I've done easy!

Cons

What i don't like is sometimes i experienced slow to load maybe because i have many saved contact, but its fine still useful.

Review Source
 
 

Teresita from Robocash Finance Corp.
Specialty: Other
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2018

November 2018

Constant contact Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

As in purchasing job this app/software is so useful and helpful. I can contact and search all my suppliers without any hassle in searching.

Cons

The least i see in this app is sometimes slow to load and a lil buffering, i think is because of my device and computer.

Review Source
 
 

Shevanni from Siemens Healthineers
Specialty: Other
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2018

November 2018

Constant contact Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

All my contacts and my boss contacts are organized in this app/software, so i'm not hassle to search contact when in emergency needed.

Cons

There's no cons for me as now, but we all know there's no perfect but it so useful for me now. And I like it.

Review Source
 
 
 
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Showing 1-20 of 733


December 2018

December 2018

good for the money

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

It can make professional looking emails pretty easy with limited knowledge. And it's doesn't cost an are and a leg.

Cons

Sometime that functionality is cumbersome. Hard to find certain functions at times, like turning an image into a hyperlink. Also, unless you use constant contact's built in address book for you main contact management, it's hard to maintain/manipulate your client lists.

Review Source: Capterra
 

Gina from Hospitality
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Great for small business and those looking to save some money!

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

Constant Contact is a great service for those who are running a small business and looking to stay in contact with clients, employees, vendors and their community. This software allows businesses of all size to send (relatively inexpensive) communications. Most times the mail being sent will not hit spam which is great!

Cons

It would be great if CC had the availability for more customization in terms of their offerings. I have not used the software in a couple years so I am sure there have been product enhancements in that time!

Review Source: Capterra
 


December 2018

December 2018

Constant Contact: Email Marketing Made Easy

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

Constant Contact is a GREAT tool for designing emails quickly and easily. At the retail establishment I worked at that used this tool, we were able to create beautiful emails announcing new products, inviting clients to events, sharing sale info and more. Constant Contact allows you to include video and links to social media, and comes with a plethora of premade templates to make things especially easy for users. The tool definitely saved time and money and was effective for getting people into the store to make sales. Constant Contact also gives you the ability to manage your email list, remove people whose emails may have bounced or who wish to unsubscribe.

Pros

Constant Contact is a convient way to create beautiful emails to send to a host of contacts. I have used the tool personally for email marketing for retail businesses. Constant Contact allows you to easily manage your contact lists as well as design beautiful, professional emails to send.

Cons

Some of the features are a bit hard to understand and take some practice to get used to. Changing colors of pre-set templates is difficult for a beginner. I also found that sometimes my emails would look different once I sent them then they did in the Constant Contact interface. These small changes weren't detremental to the email's message or anything and maybe customers wouldn't even notice them, but I found it frustrating having put thought and time into the placement of each item.

Review Source: Capterra
 

Crystal from Nationwide
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

I love Constant Contact

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Great marketing tool! I love the option to create your own templates or use the ones they have. Constant Contact is easy to use, even for new users. There are also tutorials available to help you along the way

Cons

Would be nice if it were a little easier to upload images, but the process it doable.

Review Source: Capterra
 

Megan from Asheville GreenWorks
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

A great communication tool

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I really like being able to create polished emails and track contact lists for our organization.

Cons

I find it is missing little things, like being able to increase space between lines of text, etc. But overall, it has great functionality.

Review Source: Capterra
 


December 2018

December 2018

Constant Contact

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

I use this platform once a month to send out a newsletter for my company. I have also used for event invitations, surveys, and webinar invitations, so it's a fairly versatile platform. I do prefer it over Emma, Mailchimp, etc.

Pros

I evaluated three different email management tools before landing on Constant Contact. While most platforms are fairly similar, I thought CC offered the most professional looking newsletters and were easiest to build. One of their designers designed a template for us to use, and I highly recommend going that route if you aren't a marketer or designer and find yourself sending out emails for your company. The templates look great and are super easy to customize.

Cons

I sent out a few events invitations and didn't find them to look as good as some of the alternatives.

Review Source: Capterra
 

Brenda from Steiner Leisure Limited
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

December 2018

December 2018

Needs work

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Affordable, easy to use, free trial before commiting

Cons

Cannot automate, customer service is terrible, lacking features

Review Source: Capterra
 

Anita from IROKO Partners Limited
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

A reliable email marketing solution.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We use Constant contact to promote my company’s entertainment products and services to our customers.Thereby resulting in increased sales activity for my organization.

Pros

I love the broad selection of templates which I am allowed to choose from for our email campaigns.Its interface is sleek and has got intuitive navigational controls,which makes it easy to get around this software smoothly.I find it easy to segment our email contacts into different lists,thereby making it easy to send specialized marketing emails to each email contact list.
The ease with which we are able to include multi media files such as images and videos to our emails is seamless and of course all templates available on Constant contact ,are mobile compatible.

Cons

It is very expensive and support can definitely be way better and prompt with their responses.

Review Source: Capterra
 


December 2018

December 2018

Helped our recurring customer count...

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Saved us hours each week over send BCC emails to all our contacts. Allows us to designate address for who gets responses, etc effectively increasing our internal delegation. Great program.

Pros

We use this to remind clients that we are available to serve them and direct them to our online scheduling feature. Incredible easy to recycle previous week's emails, upload updated email address list and send. CAN-SPAM compliant opt-out feature lowers my paranoia and trackable results are mesmerizing to watch as they roll in.

Cons

Wish the price didn't scale up as the number of contacts did. At some point, it may price us out. Also wish there was a feature that allowed us to simply set a recurring email weekly.

Review Source: Capterra
 

Anna from North San Diego Business Chamber
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

exceptional mailing and list building

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

it enables me to stay on top of all of my contacts and to realistically monitor the results of my email campaigns.

Cons

it's not cheap and that is why i waited so long to start using it, although it's been around for along time and most of my competitors use it.

Review Source: GetApp
 


December 2018

December 2018

Mass Communication made Easy!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This software allows our company endless additions to our mailing list. We are able to send out as many emails as we would like using Constant Contact. I also love the different templates offered to make the emails look appetizing to open.

Cons

The survey option of the software isn't as nice looking. I wouldn't mind the same or similar template options.

Review Source: Capterra
 

Kimberly from Appraisal Management Company
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Really cool tool

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I loved that I could set a pipeline and it would move me through the steps of reaching out to contacts. This tool allowed me to send predefined messages to prospective clients and would fill in their information for me.

Cons

I really like this software, the subscription commitment was longer than we needed though.

Review Source: Capterra
 

Jamey M. from YouTube
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

December 2018

December 2018

One of the better mail list management solutions

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It has many of the features of higher priced solutions and is easy to use and integrate. It makes email list management non stress inducing.

Cons

It's a little pricey, but well worth the cost. Cheaper solutions don't have the ease of use and features.

Review Source: GetApp
 

Sonia Del Valle from Somos Viaje
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

The best way to promote your company by email is with Constant Contact

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Constant Contact has been very helpful for our company, it is an excellent marketing tool that has allowed us to increase our customers and sales significantly.
It is a very complete and effective system but at the same time a little expensive if you have many contacts, but I think it is worth the investment.

Pros

Constant Contact has many features and functionalities that allow us to effectively promote any product, business or company.

It's easy to start creating email marketing campaigns with Constant Contact. It is intuitive and easy to use, its interface is simple and allows us to adapt easily to your work environment.

You can create effective campaigns with a pleasant and innovative visual style since the system has a large number of templates that we can customize and adapt to any type of campaign, there are many different designs that we can choose from.

Constant Contact will allow us to direct our campaigns to one or more contact lists that we have since we can segment our contacts very easily, simply creating different lists for each group of contacts that we need

We can perform an analysis on the campaigns sent through the option of reports, being able to quickly verify the percentages of opening, clicks, rebounds and unsubscriptions and thus we can be improving the effectiveness of our campaigns
 
Constant Contact allows integration with other systems such as Shopify, Wordpress, BigCommerce, facebook and others.

Cons

I think your support staff are not so good, when we call support it is difficult to find an operator that speaks Spanish and we lose a lot of time on the call, I also think that Constant Contact is a bit expensive system.

Review Source: Capterra
 

Hanaa from Ekwa Marketing
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

One of the best email marketing service!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

For a large firm constant contact is highly recommendable, it does have many perks and helps to keep things simple and easy, for a busy company. For smaller companies I would really use this, but Constant contact is good in its own way.

Pros

Very convenient when it comes to designing newsletter and eblasts. With their custom templates and layouts, you do not have to be a graphic designer to put together a wonderful newsletter. Scheduling the dispatch time and getting the reports is also very easy. Importing email lists to the system is also a simple process, you can just all at once.

Cons

Well, it is a quite a bit expensive for small firms. And definitely not worth for firms sending out quarterly newsletters. Moreover is it not very convenient not having test feature, hard to see how things are going to go. Sometime we did have issues when uploading our designed images, the quality was out of place. We used mailchimp for some clients because of the pricing.

Review Source: Capterra
 

Bill from FBC Hot Springs
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Awesome and Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Constant Contact is an affordable and easy way to communicate with all with my realm of influence.

Pros

Constant Contact is easy to use. It's easy to upload pics, customize from a template or build from scratch, easy to send out. It's all around function. Their Tech Support has always been stellar!

Cons

None. It's always been able to do everything I needed.

Review Source: Capterra
 


December 2018

December 2018

Constant Contact is my "Go to" for email marketing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This is an excellent, value-priced tool for mass communication to your network of customers or subscribers. I use this tool a lot to build brand recognition, keep programs fresh in clients' minds, and keep mind share strong.

Pros

Constant Contact is easy to use, allows me to easily manage my various contact databases for communication updates, and provides me with a valuable tool to touch a lot of prospects and customers with one message.

Cons

I wish it was a little easier to change some of the customization features. It may be "user-error" but this isn't always as easy as I think it might be for someone.

Review Source: Capterra
 


December 2018

December 2018

Great software, with a price that reflects that

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We've been using Constant Contact for years now and the features continue to improve. They really offer a lot of advantages beyond sending promotional emails from your personal account. We particularly like being able to know who opened which email and figure out who is just blocking us all together. The feedback is pretty great.

Cons

I think it would be more professional looking if we didn't have to have the "Constant Contact" disclosure information at the bottom of the emails.

Review Source: Capterra
 

Linda from QDS
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Constant Contact Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Very budget friendly. Makes it easy to send emails both as a set schedule or as one off. Using Text option is also a great tool.

Cons

Quality sometimes of images on emails can get blur.

Review Source: Capterra
 

Joselyn from Intouch Chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Constant Contact Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall, this program delivers what it promises. I just wished it had more to it.

Pros

What I liked most was that constant contact was their customer service, quick responses from the team.

Cons

What I disliked about Constant Contact was that it was very simple. Not a lot of features to play around with.

Review Source: Capterra
 
 
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