Enplug Software

4.77 / 5 (110)

About Enplug


Enplug is a cloud-based signage solution used to display digital content. Businesses across various industries can use Enplug to communicate their message to their target audience via social feeds, blogs, videos and other digital content.

Enplug allows companies to customize their content following their brand communication strategies. They can enhance their digital content by selecting apps from the Enplug’s app market. Users can monitor social media content’s run time on a visual dashboard. They can track viewers’ engagement with their content using posts tagged on Twitter handles and hashtags.

Additionally, Enplug offers features like content scheduling that enables users to decide the play time of an application, automatic filtering, device monitoring, built-in analytics and SSL data encryption.

Enplug offers services on a monthly subscription basis that includes support via email and through an online knowledge base.



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Supported Operating System(s):

Web browser (OS agnostic)

110 Reviews of Enplug

Average User Ratings

Overall

4.77 / 5 stars

Ease-of-use

5.0

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(89)

4 stars

(17)

3 stars

(4)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 110 reviews

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October 2017

Christa from Calively Creative

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

October 2017

A digital, interactive social experience

More social interactive, a great platform to showcase promotions, customers enjoy the changing content such as news, weather, maps, etc.

Pros

It creates a social platform for our customers to view promotions, menus, media posts, news, weather, traffic, sports and other fun apps. The digital ease of it allows me to keep it updated with fresh content that can keep viewers engaged. I enjoy being able to manage it from any computer and the changes take effect instantly. Our customers love seeing their photos/videos displayed on screen and getting to see other people's experiences be showcased. It's a great product, quick customer service, and having this as a feature in our center really adds to the overall social customer experience.

Cons

There will be times when the apps have issues which makes our display have a big "error" screen appear - this is obviously very unsightly, but normally after contacting their support team they get the issue resolved quickly and easily. If not, a quick system reset typically solves most problems. The available app selection has been increasing over the months, which I love, so I would like to continue to see a wider selection of apps to display. This service is not cheap, but if you want to add a social and digital experience to your business then it's a great feature to invest in.

Response from Enplug of

Replied October 2017

We appreciate the in-depth review. It's great to hear that you've found Enplug to be easy to use and engaging for your customers! We apologize for the "error" screens you've seen, and we're hard at work on eliminating those errors! We're also working on a redesigned social media design that will be even more modern and interactive - so stay tuned! Lots more updates coming soon.

January 2016

Scott from Alaskan Brewing Co.

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

January 2016

Signage has never been more easy to manage or engaging than this

I was researching digital signage options to implement for our Craft Brewery for over a year. What I found with the existing market were very time consuming, hard to manage software, and complicated setups even from all the big players in the market. I ran across Enplug during my search when they had just launched in 2014 focused exclusively on Social Media as their selling point, something not even on the radar in the digital signage market. As a Craft Brewery located in remote Juneau, Alaska. Enplug's easy cloud management, simple plug 'n play device, and social media focused display fit perfectly with both our IT and Marketing strategies. As a more of a on the ground grass roots and customer driven business it made sense to leverage our social media in this way and we gained tremendous value from it. As an IT Manager I'd have to say you know you've got a winner when you've got your Dept., Marketing, and Retail all in love with a product like this and no fight over trying to get user adoption in the organization. Our Brewery Gift shop is packed during the summer months with tourists and the Enplug displays actually hold customers attention as they watch or interact with posts or tweets to see it in person. The social media engagement with local visitors drove our numbers up double digits in our primary social media channels during the tourist season. It also added that live and dynamic experience that couldn't be replicated any other way, especially compared to the industry standard displays. You also end up with a positive feedback loop of engagement by your brick and mortar customers and your online customer base. Enplug has pivoted their business model a few times and its gotten better each time as they improved their features, pricing, and offerings. Their service now offers complete packages of devices plus apps covering every business need including Menu's (something we've been looking to implement for some time in our Bar). The only cons we had were with the original Enplug hardware which did have a problem with locking up. Enplug was great about replacing those no questions asked with the newer units that operate much better. All in all, great company, and great service that we've been very happy with for about 2 years going. We've also seen more displays adopted in our area after the local Chamber of Commerce saw ours in operation and picked one up for their reception area, along with a few other establishments.

Response from Enplug of

Replied January 2016

Hi Scott, Thank you for the thoughtful and detailed review! It's been a pleasure working with you and Alaskan Brewing. We're making some big moves this year and we're glad to have you along for the ride.

January 2018

Marisa from Coldwell Banker Caine

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Functionality

4.0

January 2018

Looks slick, easy to set up and manage!

Pros

Our agents and staff love to get involved with the social feed by using our hashtags, and they love the weather app as well. We love being able to schedule our content in advance with graphics/videos and have the control to customize each display group to fit that location.

Cons

We have had a few faulty boxes that have had to get replaced. Wish it was easier to switch displays between groups without having to reset the box and be at the location in person...just have to do a lot of thinking/planning/adjusting on how to organize the groups to make it easiest to manage. Would be great to have stats that show which pieces of content are getting shown the most and be able to see live in the dashboard what's displaying on each screen at that moment. Would love to approve/deny/favorite social posts individually on each display group instead of the apply all method.

Response from Enplug of

Replied January 2018

Hi Marisa, Thank you for the review and for being a great customer. Great to hear the social feeds have been engaging! To address your notes: 1. We're always testing new media player devices to find the most affordable yet reliable option. 2. We're adding the ability to switch devices between display groups this month! 3. We're adding the ability to get content play stats this month! 4. We're adding live display previews in early Q2. 5. We're launching a new and very much improved social wall experience in February. We look forward to continuing to work with you!

February 2018

Kathy from Keva Smoothie Co. - San Antonio

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

February 2018

Easy app to use and to display on our social media wall

Free visual on-screen in-store advertising.

Pros

The app is intuitive when working. Picks up our social media accounts posts and specified hashtags by other users for display on our Social Media Wall. Kind of like a free visual in-store advertising for us.

Cons

the glitches that drops our social media posts from being picked up by Enplug for display. Also, the number of hashtags for social media (currently set at 3) is very LIMITING.....

Response from Enplug of

Replied February 2018

Hi Kathy, Thanks for the review. Glad to hear the app has been intuitive. I'm sorry to hear about the issue that some posts are being dropped. Usually this happens if the posting account is private or if there's a strict filter setting. Please get in touch with us so we can help you address this and answer any other questions.

April 2019

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

Fantastic digital signage software that helps us boost employee camaraderie!

Enplug has been great in motivating all of our employees with synchronized, real-time content across all our different locations. It's been great to dynamically share wins, important company updates, and social feeds in a way that helps us all stay connected. Highly recommend it!

Pros

Enplug has been great for managing lots of displays at our company to share real-time wins, announcements, customer stories, and more. We also love that it's so intuitive and easy to use - it worked out of the box and didn't require any training to get started with using the software. When we do happen to have questions, the support team is super friendly and helpful. Finally, the prebuilt, automated content has also been great in saving us time.

Cons

Would like to see more free features and content for users in the trial phase and to help us get even more ROI out of Enplug.

February 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2018

EnPlug was a great tool to help with our company's rebrand

Rebranding an existing store while changing the core offering was not an easy task. EnPlug's display helped us add an extra "wow" factor to our design and it allowed our customers to generate the reviews that help us convert at a higher rate in the store. Highly recommend

Pros

Software is plug and play, dashboard is self intuitive, customer support has been responsive on the few occasions they were needed, and provides a one-stop solution for broadcasting our own branded ads alongside user generated content.

Cons

Price is a little higher than some other options, but they more than make up for it in the functionality department. Others were cheaper, but it meant giving up a key feature or two that enPlug did offer.

Response from Enplug of

Replied February 2018

Hello, thank you for the great review! We're glad to hear that Enplug was a valuable part of your company's rebranding strategy. We have lots more features coming soon!

February 2019

Ryan from Prince George's County Department of Social Services

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

February 2019

Department of Social Services Went Digital

Overall, our experience with Enplug has been great! You all provide excellent customer service and a great product that allows us to provide information and educate our customers throughout Prince George's County on several platforms using your software.

Pros

The Enplug system gives us the flexibility to share information with our customers multiple ways.

Cons

There is no way to automatically reboot the devices. In total, we have 10 devices (two in each of our buildings) which makes it difficult at times to restart a device if something goes wrong. There are a few flaws in the functionality of some of the apps like YouTube but the customer service is usually spot on when it comes to helping us fix the issue.

October 2017

Jeff from Paycor

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2017

Enplug digital signage is a game changer!

Greater employee engagement and better communication.

Pros

As a leader of an inside sales department, I use Enplug's digital signage to keep my team informed and motivated. We display things like key sales metrics, important announcements and company information, inspirational quotes, team photos, memes--the applications are limitless. The ease at which you can add/remove content to keep it fresh is great. Enplug has become an integral part of the way we operate.

Response from Enplug of

Replied October 2017

Hi Jeff, Thank you so much for the great review. It's been a pleasure working with you and the Paycor team. For anyone interested, we did a video on how Paycor uses Enplug: https://www.youtube.com/watch?v=vy23FUVKnbk

January 2018

Rick from Mulcahy's Pub & Concert Hall

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2018

Enplug is the best tool we have for marketing!

This software has given us a platform to share upcoming events with customers that we have never had before. It allows for guests to engage with us in real time and share their experiences with their social media followers in a unique way. Whoever invented this is brilliant!

Pros

It is easy to use, constantly being improved, and has helped us to engage with customers like never before!

Response from Enplug of

Replied January 2018

Hi Rick, Thank you for the very kind words. We appreciate having you and Mulcahy's as a longtime customer! Also - be on the lookout for some big exciting new features coming this Spring.

March 2018

Joe from Los Angeles Cleantech Incubator

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

March 2018

EASY to use. Flexible, Fast, lots of apps to choose from.

piece of cake DIGITAL SIGNAGE throughout my campus! I can swap out "digital posters" almost instantly and the News and Social Media apps keep people engaged. ENPLUG has definitely helped us create a sense of community throughout our Campus.

Pros

It is very easy to use and manage! It is also very easy to deploy new ENPLUG boxes. Happy that the Social Media app allows for "moderating" tweets.

Cons

Would like to see more apps released more frequently.
Would like to see a control app for iOS and Android.

September 2018

Jessica from Hult International Business School

Company Size: 1,001-5,000 employees

Review Source: Capterra