Hootsuite vs WebEngage

Hootsuite has 2591 reviews and a rating of 4.34 / 5 vs WebEngage which has 21 reviews and a rating of 4.57 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.34 / 5 (2,591)

4.57 / 5 (21)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.0 / 5

5.0 / 5

Functionality

4.0 / 5

4.5 / 5

Last Review Written

March 5, 2021

September 14, 2018

Pros/Cons

  • Pros

  • I love the user interface for Hootsuite, it is clean simple and the reporting is great. It is also very easy to use.

  • Easy to learn. Easy to use . The additions while sometimes annoying I love. It is also mobile with an app I can do while on the road

  • Cons

  • The interface is not as intuitive as some other products we use, but once you get used to it the tool is easy to navigate.

  • It is a great software, but it is very limited with the free version. You are only able to select a few profiles, and sites to post from and to.

  • Pros

  • Excellent customer targeting/re-targeting capabilities. Clear and precise dashboards and back office. Round the clock customer support. Quick time to market.

  • Easy to use and set up journey's once their script and events are in place (no technical knowledge required).

  • Cons

  • I dont think any but if pop up window would be like optinmonster than it would be more better but even i can give 5 start with no doubt

  • I don't see any ROI in this, it's too costly compared to features it provides. If you have decent tech team, you can custom build most of the features directly.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux