iContact Software

Pros

iContact is a user friendly site that makes newsletters easy to send and contacts easy to update.

Cons

The image gallery is a pain to update sometimes.

Pros

Great functionality and ease of use, but customer service needs work.

Cons

Customer service is slow to respond and not helpful

Pros

It is really easy and nice program. It good to do emails .

Cons

I do not like the fact it is really known by a lot of people

Pros

It is a great resource for mass emailing and for reminder emails for your clients.

Cons

It wasn't as automatic as I would have liked for continuous emails to be sent out.

I've been able to scale up my email marketing profits since I started using iContact. The platform is very intuitive, which makes it easy for all level of users to create quality email marketing contents.

Pros

iContact is simply the best email marketing software I've ever used. It comes with comprehensive functionalities that allow you to create unique and profitable email marketing campaigns. What I love most is the exceptional customer care service.

Cons

In all sincerity, I don't have any dislike for the software. I only hope they improve in their excellent service.

Pros

Icontact provided us with sufficient training and information when deciding on email/marketing campaign software to integrate with Salesforce

Cons

As of this moment there is nothing negative that we have found.

Pros

It gets my message out and a seeming unlimited library. After the very short learning curve it's very easy navigation.

Cons

not much, as I said, there was a learning curve for this un-tech savy older man

iContact helps me reach the audience I need and create and grow awareness of my brand.

Pros

iContact has very user-friendly editing features. It's simple to put together a marketing email that looks great, and gets results. The reporting features and custom export fields are great to help me track the information I need most.

Cons

I find the automations integration difficult to follow.

We needed a robust solution for our email marketing needs. This offered us great options for features.

Pros

We like being able to use workflows to create automated emails.

Cons

We wish it were easier to create segments from lists.

I send out job listings to my subscribers, charging a small fee.

Pros

It works well in terms of speed and searchability of the database.

Cons

I am unable to post from a mobile device

Pros

Multi-level stat tracking is very robust

Cons

Lack of layout/theme options and manipulation ability

Pros

iContact has a very good drag and drop editor. Our assigned Strategic Advisor is very hands on, she always has suggestions and has boosted our open rate percentages.

Cons

It is more pricey than some of the alternatives, but you're getting what you pay for with iContact.

Overall the site was user-friendly! Great way to meet our needs for reaching out email market!

Pros

Customer Service is awesome, It was a great way to reach our email market!

Cons

The site is clunky and cumbersome! It would occasionally freeze and then when refreshed it would lose all current work!

We've done quite well with iContact and have been very satisfied. It's easy to create emails. They give us everything we need without having to write code. Love it.

Pros

User friendly... it's easy to maneuver. You can easily create a great look without a lot of time.

Cons

Sometimes it's quirky and you have to figure out a plan B to get what you want.

Not easy to use

Pros

Customer support is good. When you call there is someone.

Cons

Hard to upload contacts. When I upload 3 more contacts, it does let go.

I do like this company. I've had NO bad experiences with them. I also use Constant Contact with my other company. Though they have a better user interface I think IContact has a more personalized experience.

Pros

It's fairly easy to use and works great.

Cons

With respect to the type of visual emails I can send, I feel the possibilities are limited.

It's probably the best.

Mailchimp is just not as intuitive, and the help system there is skimpy

Pros

This product is designed for people that like to do it themselves, but want help when they get stuck

Cons

I wish there was a better way to insert images into a paragraph as a left or right justified image

Pros

It is very easy to add lists and to have segments within the lists

Cons

The email formats are not the easiest to add photos, etc.

Pros

While not as intuitive as I might have hoped (and this could just be my way of thinking) I am continually impressed by the depth of the system. There is nothing that I have needed to do that the program doesn't do, and do well. It just may take me a little bit of time (not a long time) to figure out how to do it. 9/10

Cons

Things are never where I expect them to be.

Our employees appreciate communications via iContact.

Pros

Ease of use, and excellent support staff.

Cons

There is nothing that I would cite as disappointing about this software.