iContact Software

iContact has allowed me to create some really nice emails and great campaigns with a nice turn around. It's been a very useful tool for my business

Pros

iContact has been a great solution for email marketing. It's very user friendly and the dashboard is pretty simple to navigate. They have a number of templates that can be used for your campaigns. The support staff is really helpful and they are always open to suggestions, which is nice and improves the software as time goes on

Cons

I don't have any dislikes about iContact

Pros

What I like most about this email marketing program is the price and some of the templates were easy to use.

Cons

What I least like about this email marketing program was how difficult it was to code the templates. The preview did not show what was actually going to be sent. The fonts and text were also an issue and its time of sending.

Overall my experience with iContact was very positive. I even learned about iContacts young founder via an awesome slide show he created with 1285 slides sharing "lessons from my 20s"where he shared a ton of value. I highly recommend looking that up.

Pros

What I liked most about iContact are the form templates, which are an essential ingredient to growing a healthy email list.

Specifically I used a template for a client in the real estate niche that he was quite happy with.

Cons

What I like least about the tool is the price point. For my client who has a very small list the price was an issue for him and a robust free plan offering would have helped me retain my client for a longer period of time.

We needed an email marketing platform that could be used in our industry (natural supplements) and icontact allowed us to have an account with them. Other places do not want to bother with us. I do like that our rep is always there to help us with whatever problems that may arise.

Pros

I like the reporting of emails that I have sent out. I also like how easy it is to create an email and schedule or sent it out the email. I like that I am able to preview the email in different screen sizes. Very easy to use.

Cons

The new home dashboard I am not a fan of. It has changed to just show quick stats of a single email campaign. I like the way it was setup before. Where you could see the stats of multiple email campaigns at once. I also do not like the image upload portion. I feel you should be able to upload an image directly from the email editor.

iContact is great in terms of features, customer support, and ease of use. If you can afford it, go for it. It will eventually pay off.

Pros

I have been using iContact for over 3 years now and never had any major issues with them. Email marketing gets a whole lot easier with iContact's features and amazing tools.

The best thing about iContact is the ease of use. You can get started without any training. They have kept things simple, user-friendly, and their interface is top-notch.

Drag-and-drop builder is another reason why its hard to switch to other email marketing services. I have tried drag-and-drop email builders of other email marketing services as well (GetResponse, MailChimpl, Mailerlite, etc.) but I personally find iContact the best in the game.

Subscriber management and ability to segment subscribers based on multiple variables is another advantage that has always helped me in understanding my subscribers and sending them relevant emails.

Cons

My only concern is price. It is expensive as compared to other email marketing services. Additionally, they don't have any free plan. Most of their competitors have like MailChimp and mailerlite.

Pros

Templates are available to use, so you don't have to be an advanced tech to use this software. There are different tiered plans, so it can fit the budget of all businesses and nonprofits. Also, nonprofits receive a discount.

Cons

There is no free version. Although you can sign up for a free trial, once the trial is over you must select a paid plan to continue using iContact.

Pros

This was a simple to use software for email building and list management.

Cons

It seemed really limited and couldn't do as much as I remember mailchimp having. I

Pros

List segmentation is very simple to use. Easy editor is great for making emails

Cons

There isn't as many features as other comptitors.

I 5Xed my production in the last 3 years. I have made more than 3.000 new clients.

E-mail marketing is great and iContact makes it easy and effective.

Pros

it is easy to use and effective. It’s a great product.

Cons

Should have bigger photoes in templates making the newsletters look much more impressive.

We started with iContact about 7 years ago...when our list was 20,000 people strong. We've changed business models and our list is under 5,000 people now, but we've stuck with iContact because they've kept up with the times and made their product better along the way. Easy to jump into and build your marketing list if you know what you're doing - but iContact is there to help you each step of the way if you're a newbie.

Pros

iContact has made great improvements over the years. They did a big makeover about a year ago which was much needed - no complaints here. We manage our own list (which used to be nearly 20,000 strong) and a few small lists for our advertising clients - with great ease.

Cons

No complaints here, but there would have been before they did a big makeover a year ago. Their customer service was lacking - but now they've cleaned that up as well. They heard customer complaints and fixed them - that's Okay in my book!

Initially during the on-boarding process, they boasted a lot about the features and no suspensions, but once we paid and on-boarded the struggle started. We tried to import contacts and getting ready to send an email, we received an alert in the interface that the account is not active. This was immediately after we payment done for the quarter. On contacting the support, they did not give us a chance to explain their questions and told that they are suspending the account for a month. They did not even bother to respond to our emails on refund requests.

Pros

The interface and design templates are good.
Faster and user friendlier design of the application.

Cons

There are not much features available on this tool. The contacts upload tool was not even identifying the duplicates and appending them as new records(this might be fixed as of now)

Pros

I found useful that the software lets you easily understand if you have duplicate contacts

Cons

I found the email automation setting not very intuitive and the design not particularly good

Pros

iContact is a user friendly site that makes newsletters easy to send and contacts easy to update.

Cons

The image gallery is a pain to update sometimes.

Pros

Great functionality and ease of use, but customer service needs work.

Cons

Customer service is slow to respond and not helpful

Pros

It is really easy and nice program. It good to do emails .

Cons

I do not like the fact it is really known by a lot of people

Pros

It is a great resource for mass emailing and for reminder emails for your clients.

Cons

It wasn't as automatic as I would have liked for continuous emails to be sent out.

I've been able to scale up my email marketing profits since I started using iContact. The platform is very intuitive, which makes it easy for all level of users to create quality email marketing contents.

Pros

iContact is simply the best email marketing software I've ever used. It comes with comprehensive functionalities that allow you to create unique and profitable email marketing campaigns. What I love most is the exceptional customer care service.

Cons

In all sincerity, I don't have any dislike for the software. I only hope they improve in their excellent service.

Pros

Icontact provided us with sufficient training and information when deciding on email/marketing campaign software to integrate with Salesforce

Cons

As of this moment there is nothing negative that we have found.

Pros

It gets my message out and a seeming unlimited library. After the very short learning curve it's very easy navigation.

Cons

not much, as I said, there was a learning curve for this un-tech savy older man

iContact helps me reach the audience I need and create and grow awareness of my brand.

Pros

iContact has very user-friendly editing features. It's simple to put together a marketing email that looks great, and gets results. The reporting features and custom export fields are great to help me track the information I need most.

Cons

I find the automations integration difficult to follow.