MailChimp vs WebEngage

MailChimp has 14077 reviews and a rating of 4.48 / 5 vs WebEngage which has 21 reviews and a rating of 4.57 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.48 / 5 (14,077)

4.57 / 5 (21)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.0 / 5

5.0 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

March 5, 2021

September 14, 2018

Pros/Cons

  • Pros

  • I like the price, It is very cheap. It is functional and easy to use.

  • this makes my job so much easier! great easy to use and very user friendly

  • Cons

  • New interface is good but not as attractive as the previous release.

  • My only con would be some of the setup was not as straight forward as expected but once the setup is complete the product works great.

  • Pros

  • Excellent customer targeting/re-targeting capabilities. Clear and precise dashboards and back office. Round the clock customer support. Quick time to market.

  • Easy to use and set up journey's once their script and events are in place (no technical knowledge required).

  • Cons

  • I dont think any but if pop up window would be like optinmonster than it would be more better but even i can give 5 start with no doubt

  • I don't see any ROI in this, it's too costly compared to features it provides. If you have decent tech team, you can custom build most of the features directly.

Pricing

Pricing Range

How it's priced

MailChimp users pay a monthly subscription fee. It is a cloud-based solution.

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Contract Term

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Upfront Costs

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Recurring Costs

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

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Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support

Phone Support

Phone support included in subscription fee.

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Online Case Submission

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Online Support Options

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Training

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