Mailigen Software

Pros

I absolutely love that this company has so many tracking features others dont, as well as SMS campaigns!

Cons

I don't have any complaints about Mailigen.com

Pros

We used Mailigen for quite some time; it offered a good alternative to far more expensive products for a far lower investment

Cons

We don't have any complaint with the product. We opted for another solution only because it offered integration of both push and email in one place. If you want to go for emails only Mailigen represents a very good alternative

Its a good overall service at a very cheap price. I like their team personally and they are flexible and reasonable ie at adding options or giving credit for referring them (even if we did not use the affiliate link), adding options like dedicated IP - if you do not need a lot of integrations like i mentioned under cons, mailigen is a great option

Pros

Its a good ESP with a decent amount of functionality, good support and a nice staff at really cheap prices especially if you are a high volume sender like us

Cons

My main problem with Mailigen is that since they are smaller they integrate a lot less with plugins we use on wordpress for example subscribe forms every time we want to use one like Sumo or optionmonster we need to ask their IT if they can support Mailigen or write some custom code to integrate or export users from mailchimp to mailigen

Pros

Good value for money. Easy to use. Good customer service support. Provide constantly new functionalities.

Cons

Not as easy for automation on templates as other competitors. Not a serious issue once you get accustomed to it though.

Pros

Intuitive. Easy to make your own templates. No HTML knowledge necessary. Segmentation in lists possible.

Cons

I wouldn't know. I am satisfied for my needs. Maybe setting up the response pages could be a little more intuitive.

Easy to use, quite easy to create and follow up campaigns.

Pros

It is quite user friendly. I knew nothing about email marketing when I started using it. It is easy create lists, design Web sign up forms and to create campaings. The analytics are are also quite good and ascertaining the open and click rates is also easy.

Cons

The link to the web sign up form is not secured. Data on it can be accessible to 3rd parties. It has to be an https not just an http...

Pros

We have been using mailigen from past 2 years and really impressed with their service and email delivery mechanism.

Cons

Customer list uploading option to be improved so as data can be updated quickly.....................

Marketing.

Pros

The ability to market segment easily. We have 60K+ emails sorted in an average segment size of 400 with the largest list having 4,000.

Cons

When you get to a new email size (say from 15K to 20K) they lag the email to verify the process. However, if you contact them they free it up right away.

We often get the new travelers after the newsletters.

Pros

First of all - the best thing is that software is really easy to use. And Mailigen team is very responsive - it always responds quickly to questions, informs you about news, periodically analyzes the results of cooperation. There is always a feeling that we are important customers.

Cons

It's a pity that it's not possible to stop the e-mails sending if I notice some mistake in tekst after sending.

Pros

I like the template builder because you can make a design very fast and simple.
Just started to use automation, can't comment it well at the moment, but it looks good and promising.

Cons

There sometimes are errors with font formatting - it doesn't apply the changes with first time. Actually it happens so often that I am used to make most of font changes twice.

Pros

We have overall had a very positive partnership experience. Excellent client service - client project managers are always available for a consultation and to suggest how to better utilise the service features. Very user friendly e-mail campaign management platform, transparent report dashboard. They are constantly improving their services & are now also offering e-mail marketing automation.

Cons

There is only one feature that could be improved upon - the image editing software could be more user-friendly.

I can send more than 20 emails with one click.
I can get recipients reports.
I can use old templates to create new ones.
etc.

Pros

That I can create new templates very easy, but if I have questions, I can always get answers from Customer Support manager. For me very important is to see my customer reaction report, what offers Mailigen product.

Pros

It is very intuitive, easy to use. We love the support. The reporting system is very easy to use and just by one clickone can get all the required information.

Cons

After switching to Mailigen we see our baunce rate grow dramatically. Android version is not quite ready. The mobile is choppy.

Pros

Attitude, including customer service & problem solving, and attitude towards perspectives - ideas, features & techniques to be implemented/recommended to clients. This characterizes also the quality of the service.

Cons

Availability on weekends and holidays, especially regarding the online chat option as a quick help to solve anything could've gone wrong.

Pros

Drag and drop editor with lots of options, almost everything is possible to make a good looking , fully functional newsletter

Cons

If you edit fonts then sometimes you need to do it twice, because it doesn't apply the changes with first time.

able to reach my customers with news

Pros

its fairly easy to work with for someone with few IT skills-it allows me to add pictures to customise the newsletter

Cons

could be easier to move things about- would like to learn more but it is getting easier each time I use

Pros

The support system for Mailigen is really great! Even though it was easy enough to build my own custom template and make new campaigns, whenever I needed help, support was just there - very polite, professional and supportive. I also loved that, before you send your campaign, there is an option to check the "spam filter". So now you can be sure your email won't get lost in a spam, which is pretty cool . I have to admit, that another cool feature is campaign analytics. Compared to other services I have used, Mailigen offers very deep analytics, yet easy to use, nice design, ready to be presented!

Cons

I would like to have an option of syncing with my Salesforce data, so that all the contact lists would update automatically. On the other hand, the upload system for your contact lists for Malign is so easy, that it is not a big issue.

We are sending newsletters to our customers so email marketing is one of the most important marketing and sales tool for our company.

Pros

Very useful tool for our company is SMS text integration. Mailigen team is realy supportive and if there are some problems they manage to help quickly.

Cons

There were some problems with a responsive web design but Mailigen team succesfully solved that. Also some features in template designing are not intuitive.

Pros

The ability to assign different roles (office admin to add new subscribers), editors (to produce the newsletters), and approvers (to review the newsletter and send it out) works well with our organization. And it's compliant with CASL. Great price point for smaller organizations such as many non-profits. Great UX experience and strong customer support.

Cons

To resend the same message a second time, it needs to be copied to a new instance before sending. The same instance should be able to be sent out multiple times.

Pros

At Revarder, we tested 128 Email Providers by comparing 23 criteria. Mailigen belongs to the top 8, which is quite impressive. Mailigen is a stable platform with a modern User Interface and offers all basic features that are needed (and most advanced features too). Bonus: they have an integrated survey system, a very useful subject line tester and offer more than 100 well-designed email templates.

Cons

They offer a 30 days trial, but no free plan. They offer a mobile/tablet/desktop preview but they don't offer a preview of all available email clients like Gmail, Yahoo etc.