Great alternative to Buffer

Overall, I could definitely recommend NapoleonCat to other SaaS businesses looking to cover all things social media in 1 app. I especially like the inbox/commenting feature to be able to see and reply to messages and comments. Instagram scheduler is also one of my favorites!

Pros

For a SaaS like CloudTalk, social medias aren't the #1 priority but still they play an important part in the marketing mix. That's why we've decided to look for a solution to manage our social media accounts more efficiently. Obviously Buffer was our initial choice but when looking more into alternatives, we found NapoleonCat to be the perfect fit.

Cons

It's hard to think of something that I dislike. All is looking very promising so far.

NapoleonCat - Place where work is getting easier.

NapoleonCat helps us every single day with delivering high standard of our services. Moderating, reporting was never easier, and we we used to subscribe other similar SaaS's.

Pros

Customer service is excellent. Even if we don't know how to manage some issues, heroes from NC are always there. NC is also incredibly easy to implement for a begginers workers/users. Everything is on place, very intuitive.

Cons

It loses connection with Facebook pages from time to time. But it's extremely easy to reconnect.

Managing social media is so much easier with NapoleonCat!

NapoleonCat's content Automoderation options help us to quickly respond to incoming inquiries which resulted in better customer experience and improved our response time. We are sure that all the messages and comments are answered and with their smart solutions and customizable automoderation, we know that all the responses are relevant, easy to solve questions are replied so that we can focus on more complex issues.

Pros

NapoleonCat is the multi-featured tool we use to manage our accounts on varied social platforms. It offers several advanced options and is so intuitive and easy to use at the same time. The most we like automation solutions which we mainly use for improving our customer support we deliver via our social profiles and also to consistently interact with our audience.

Cons

It offers all features we need and we haven't found anything to improve so far.

Fairly easy to use, good with Facebook content, but limited in overall capabilities.

We did use NapoleonCat on two client-facing projects and did gain useful insights on Facebook usage, engagement, content engagement and content posting attributes.

Pros

Easy to upload profiles and create projects. Useful data outputs and visualizations. Visuals easy to download. Fairly intuitive to use. Good Facebook data. Attentive customer service.

Cons

Limited data sets and capabilities. Really it's only or mostly useful as a Facebook tool. It's not very useful for other social platforms. Historical data is very limited on Twitter.

Great social media management app

We use this tool to manage all our social media business accounts. With its’ analytics it’s so much easier to adjust our current strategy to constantly changing needs and preferences.

Pros

Analytics feature which helps us to measure our progress and analyze results on different social platforms. It gives us valuable insights so that we can regularly improve our current strategy and adjust it to a specific channel.

Cons

I can't find anything I dislike. Overall it's a great product.