Sendible Software

4.25 / 5 (28)

About Sendible


Sendible is a social media analytics and management tool designed for businesses of all sizes. The platform enables users to control various account streams through the use of social media networks such as Linkedin, Pinterest, Google+, Facebook and Twitter.

In Sendible, users can create and group posts to deliver messages among followers, along with real-time tracking of corporate engagement.

Sendible allows users to prioritize social media replies and gain automatic updates on brand mentions among various sources. The calendar functionality allows social strategy administration and queuing up for messages, so they can be posted at the scheduled time.

Sendible lets users assign tasks and workflows, and approve and share content. The system has integrated analytics which allows users to monitor the performance of social campaigns. The drag-and-drop report builder allows users to prepare custom reports using multiple businesses parameters.

Sendible offers online support to the customers.



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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

28 Reviews of Sendible

Average User Ratings

Overall

4.25 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(13)

4 stars

(9)

3 stars

(6)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 28 reviews

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August 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

Sendible is The Easiest, Most Reliable Social Media Management Software

I have used every major social media posting software to manage the accounts of business clients and their clients. This one software is absolutely vital to my business. By far the features, support, and pricing of Sendible have provided the most reliable functionality and support in this niche. I have managed social media for brands professionally since 2012, while running my own firm since July, 2013. Their accounts must be up and running with fresh posts and interaction every day. Sendible offers the tools to do this. Whenever there is a glitch or connection issue, the customer support staff employed by Sendible is proactive in reaching out and updating the status. Since I have to manage dozens or even hundreds of social media profiles at a time, the pricing and features of a corporate level account are important. Sendible has provided me a custom subscription that meets my exact needs.

Pros

Easy social media post scheduling
Intuitive, easy to use interface
Customer support agents respond quickly and proactively to issues
Team member management and post approval functions are vital to business
Clients can access their own accounts and provide access securely

Cons

Connection issues are common but resolved swiftly

September 2018

Sarah from Innexus

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

September 2018

Sendible is a Timesaver

Pros

I love the reporting features they offer. Not only can we post content to our clients Facebook, Twitter, G+, and Instagram accounts, but we can offer in-depth reports on how well their social media pages are performing. I like that our clients can actually see what an impact we are having on their social media presence.

Cons

Only 1 user at a time can be logged in to our main account, which makes for some issues when multiple people need to work on something at the same time. The customer support team was very helpful with creating a work-around for us, but it still isn't as efficient as I would like it to be.

Response from Sendible of Sendible

Replied September 2018

Hi Sarah, Thank you for taking the time to leave a review. It's great to hear how Sendible is making your social media management easier. Regarding users, you can purchase more users should you wish - this means more than one user will be able to use the Sendible platform at the same time. Do get in touch with our sales team and they will be happy to advise on the best option. Katey

December 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2018

Great for Scheduling Posts

I run a blog and like to schedule social shares in advance. The software allows me to do that easily, including editing pending posts if I see something I've entered in error (typo typically). I'm a software developer by trade so when I find a bug I tend to give better than average bug descriptions. They're fairly responsive in fixing the issues I've addressed, with the exception of those problems specific to running on a touch-screen system.

Pros

I like the ability to schedule posts on most major social platforms. They're fairly responsive to changes made on respective platforms that affect ability to post. Can view "inbox" of platforms from Sendible instead of having to visit each.

Cons

They're typically quick to fix bugs I've reported. However, there are some interesting bugs on my touchscreen laptop that don't happen on a non-touchscreen system that they seem less interested in fixing.

Response from Sendible of Sendible

Replied January 2019

Hello, Thank you for taking the time to leave a review. ¿ It's great to hear how Sendible is making your social media management easier!

March 2019

Angele from Hashtag Hostess

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2019

Best if you’re on a budget

Customer service has always been very available and kind when needed. Plus, Sendible has remained constantly affordable, unlike many of their competitors.

Pros

Automation and additional social media features are fairly simple to use in Sendible. Plus, it’s extremely affordable if you’re managing multiple platforms. Also, their analytic report builder ROCKS!

Cons

It doesn’t feel very intuitive. There are certain features (for example: managing your media library) that should be a cinch, but you can only do it while you’re in post creation mode. Small things like that- so you’re still able to use the program for post scheduling and analytics, but I’d like to see a smoother platform.

Response from Sendible of Sendible

Replied March 2019

Hi Angele, Thank you for taking the time to leave a positive review! It's wonderful to hear how Sendible is making your social media management easier. Katey

March 2019

Laurie from Vetracom Media

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

March 2019

Great all-in-one system

Overall my experience has been great. The system is easy to upgrade/downgrade whenever, so I can manage the ever-changing load of clients I have at a given time. I've been using Sendible for about 4 years now.

Pros

I love that Sendible is a one-stop-shop for all of your social media management needs. It also offers high-volume plans at much more reasonable prices than other social media tools.

Cons

The software can be glitchy (different browsers have different issues but I found Chrome to be the best). It also is missing a couple of features that I would like - such as adding a new post to the top of the queue, instead of the bottom.

Response from Sendible of Sendible

Replied March 2019

Hi Laurie, Thank you for taking the time to leave a review! It's great to hear how Sendible os making your social media management easier. ¿ Katey

January 2019

Elena from SEIU UHW

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Functionality

4.0

January 2019

Sendible: Organization & Accountability for Social Media Work

We switched from SproutSocial to Sendible when our online team became large enough that we needed to be able to easily centralize not just content but responses. Sendible creates accountability for social media content and responses that has been really instrumental in allowing us to become more responsive.

Pros

Allows you to easily plan content across multiple social media platforms, and creates a system of accountability and signoff/approvals for posts before they are scheduled. It also allows for feedback and resubmission if there are problems with a piece of content, and creates a centralized way to see, assign, and respond to incoming contacts/messages from social media.

Cons

The learning process is a little slower than some of its competitors, but it has a lot more functionality than most of them.

Response from Sendible of Sendible

Replied January 2019

Hi Elena, Thank you for taking the time to leave a review. It's great to hear how Sendible is making your social media management easier. If you haven't already signed up to our training lounge, I'd recommend doing so. Kind regards, Katey

July 2017

Liana from SJL Digital Media Inc. o/a WSI

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

July 2017

Good choice for agency or managing multiple accounts

Pros

We use the content review and approval system the most. It enables the team to seamlessly create content and have it published across various social networks. They also updated their reporting which is a huge improvement. I'm very happy with how the new reports look. It's a good value for the number of networks they include and the reporting.

Cons

The approval process could be made quicker (similar to Buffer) because it adds in an extra click which I don't think is needed. The reports are a bit tricky to customize. But they are headed in the right direction.

October 2018

Shylar from Odyssean Travel

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

October 2018

So far, my favourite Social Media Management platform

Pros

Pretty easy to schedule and perform social media posting and commenting. The measure features seem to grow in their usefulness as time progresses, really looking forward to getting more value out of discerning who the top engaged profiles are as the months progress.

It also seems as though the business has a solid history with platforms such as Facebook and Instagram, meaning changes and updates should more readily be resolved to the end user (me).

Cons

It would be nice to do away with the 'Services' options and simply use full functionality of social media accounts. It is marketed as a means to better choose what matters most in your business, but it feels like a cash grab for any of us with more than a couple of social channels on the go, let alone if we open a second business or have groups of clients segmented for content in our social calendars.

Response from Sendible of Sendible

Replied October 2018

Hi Shylar, Thank you for taking the time to leave a review. Your feedback is appreciated, I can tell you that we are in the process of evaluating our 'services' offering to make it easier to add whole social profiles to the Sendible dashboard. Katey

July 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

July 2018

Great platform to manage accounts with a team

Pros

This program is simple enough for anyone that has used any type of scheduling software before. If you are working with a team, it is easy to access other profiles and multiple social media accounts.

Cons

This software can be buggy often resulting in me having to log in and out multiple times, sometimes information in profiles and even posts are not saved either, which can get frustrating after a while.

April 2018

catherine from Marketing Surfers - Tu Agencia de Marketing en Internet

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2018

I Love It!

Pros

Easy to navigate dashboard. Publishing and scheduling tools easy to use.
I'm very happy with how the new reports look. It's a good value for the number of networks they include and the reporting.
I like that the account can be white listed. I like that we can manage multiple clients social channels at once. I felt the best feature was the live reporting links you can send out.

Cons

The software is complicated at times. I definitely spent a lot of time looking through their tutorial to figure out how to do what should be easy things.

March 2018