SocialPilot Software


 

SocialPilot is a cloud-based social media marketing and analytics solution for businesses of all sizes. It offers calendar management, branding, scheduling, client management and reporting functionalities within a suite. Android and iOS apps available.

SocialPilot integrates with social media channels such as Facebook, Twitter, LinkedIn, Google+, Instagram and Pinterest. The software features bulk scheduling, which allows users to create and schedule posts across different social media accounts from a single portal.

SocialPilot also offers a calendar feature, which allows users to track social media posts on a daily, weekly and monthly basis. Users can apply filters to the calendar and view posts by accounts and groups. The calendar interface allows users to drag and drop posts to reschedule them.

Users can also track metrics for the performance of social media campaigns for each website, such as content engagement, audience growth, demographics, influencers and competitors.

 

SocialPilot - Invite client
 
  • SocialPilot - Invite client
    Invite client
  • SocialPilot - View marketing suggestions
    View marketing suggestions
  • SocialPilot - Create post
    Create post
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10

232 Reviews of SocialPilot

 

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Software Advice Reviews (1)
More Reviews (231)

Showing 1-1 of 1

Pooja from PlexusMD
Specialty: Software / IT
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Really Good Experience!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I have used SocialPilot for Email Marketing and Running Social Campaigns for my previous organizations and It always gave a good ROI. I'll recommend to all social media marketing professionals to always try SocialPilot before making any decision for social media marketing applications.

Cons

As of i am really not sure if it has any cons but it is on the expensive side. Always go for free trial and then make decision whether it will be good for your company or not.

Review Source
 
 
 
Showing 1-20 of 231

Alexanfros from SpeedyDev Limited
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Easy to use and quite powerful

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Usability
Functionality
Functionality
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Quality
Value for Money
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Support

In case they manage to solve some minor frustrations including the fact that sat various periods scheduled posts are hold then it could be one of the best solutions and most cost effective out there.

Pros

The software is pretty easy and straightforward to use and allows to schedule content from various internet portals as an auto feed.

Cons

There are minor bugs on the calendar area where you need to frequently refresh the web page to view the correct times. The biggest issues is the support that is slow to respond and the fact that at certain periods the engine seems stacked (lot's of posts are on a "hold" and fired all together)

Review Source: Capterra
 

Javier from Quality Glass Engraving
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Review from Quality Glass Engraving

Ease-of-use

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Support

Very good experience, even with the problems considered before. I am using Social Pilot for one year ago for our online business and we are increasing the visibility of our site.

Pros

I like the facilities in create drafts for my posts and update it later. In addition, it is very useful the functionality to copy a previous post to a different social media account.

Cons

I think that something that the system could improve is adding more social media accounts, for example, I need to update Youtube content and I can't do it using Social Pilot. I also think that the functionalities considered for the Professional membership must be wider: gifts, analytical features.

Review Source: Capterra
 

Nicole from Mindtrust
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

Nice an great help!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Value for Money
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Support

Relief of my work

Pros


I can finally schedule my postings and structure my working time better.

Cons


Unfortunately, it does not seem to be possible to post in Facebook groups other than your own. I would wish that one could also post in groups in which one is a member.

Review Source: Capterra
 


October 2018

October 2018

Imparafacile

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

i likie Team Features
it is Easy to use
price is good

Cons

- Twitter non display account list when i begin to mention one of them
- instagram publishing is not direct
- i'd like ti have a single display with facebook, Twitter and instagra form and not send different messages

Review Source: Capterra

  Response: SocialPilot, SocialPilot

Date: October 2018

October 2018

 

Hi there,

Thanks for your review. Glad to know you like our team feature and the way we are priced.

I can understand the need of these features and we are definitely working on them and will soon have it on board.

Best,
Jimit

 

Laura from The Littlest Guide Shop
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

Loved the features.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall it is a positive experience. I would love to see a way to see the Instagram feed like Planoly does.

Pros

I loved the calendar view and the reliability of posting. I liked the suggested posts too.

Cons

That I couldn’t schedule facebook groups.

Review Source: Capterra

  Response: SocialPilot, SocialPilot

Date: October 2018

October 2018

 

Hi Laura,

Thanks for your wonderful review. Joyous to know you are liking SocialPilot so far. We are always on the run to make advancements at SocialPilot to make it a better tool each day.

We definitely are working on having direct Instagram posting and will have it soon.

Best,
Jimit

 

George from Kinetic Life Center
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Great platform!

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

After having use several platforms for this, I find Social Pilot to be the best value from a cost/benefit analysis

Pros

I love the fact that you can bulk post easily and the work flow is very fluid. The price point is great.

Cons

The only real downside I see to SP is that theyve taken away monthly options at the lower limits but that's not something that affects me.

Review Source: Capterra

  Response: SocialPilot, SocialPilot

Date: October 2018

October 2018

 

Hi George,

Thanks for your awesome SocialPilot review. Glad to know you love the bulk scheduling feature. We are always bringing updates and advancements to make SocialPilot a better tool to use each day.

Best,
Jimit

 

Bobbi from BE Creative
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Great product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Socialpilot is much cheaper than compared to other products!

Cons

I wish that it would auto post to Instagram. That is the one thing I do not like about this software.

Review Source: Capterra

  Response: SocialPilot, SocialPilot

Date: October 2018

October 2018

 

Hi Bobbi,

Thanks for your wonderful review. It's joyous to know you like SocialPilot and how it is priced compared to other products out there.

We are working on direct Instagram postings and will soon be available at SocialPilot. I hope to see you stick around :)

Best,
Jimit

 

Rob from Lovely Deals
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Acceptable but needs improving

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

It has been decent but this new Instagram problem and editing posts is a serious issue and needs to be fixed immediately.

Pros

It's easy to use and saves a lot of time but it needs improving

Cons

It currently is not allowing me to post to Instagram. I have sent a message to them yesterday and am awaiting a reply. I also do not like that you can send 1 post to various SM networks but if you want to edit that post you have to edit it for each SM network, rather than edit it once.

Review Source: Capterra

  Response: SocialPilot, SocialPilot

Date: October 2018

October 2018

 

Hi Rob,

Thanks for your feedback.

We definitely understand the need of having Advance post feature and Direct Instagram posting feature. We are working on both of them. Advance Post feature is in the beta testing and will very soon be available.

About Instagram direct posting, there's a whole procedure to follow to become Facebook partners in order to have this feature and we are on it.

Thanks,
Jimit

 


October 2018

October 2018

Greater alternative to Hootsuite

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great!

Pros

I prefer Social pilot because it allows more functionality and control over Hootsuite. The reason its not a perfect rating is because I did need support and its not always intuitive. However, their support line is very responsive.

Cons

I got stuck on getting the second linked in account connected and wouldn't tell me what I had to do to fix it. Also, no intrusions on how to add the social pilot icon to your browser bar to easily attach articles to your post.

Review Source: Capterra

  Response: SocialPilot, SocialPilot

Date: October 2018

October 2018

 

Hi there,

Thanks for your wonderful review. Overjoyed to know you preferred SocialPilot over other tools and love the functionality.

Apologies on the inconvenience you faced. Our support team will help you with all the steps. Please reach out to support@socialpilot.co

Best,
Jimit

 

Himanshu from Optimize Smart
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

Easy to use tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Very happy customer. Does what I need it to do.

Pros

Allows me to quickly publish months worth of social media posts in one go. Easy to use and intuitive interface. User support were very responsive when I ran into a problem.

Cons

The Google My Business functionality is not that great, yet. Doesn't allow correct fields for different post types available on Google My Business.

Review Source: Capterra

  Response: SocialPilot, SocialPilot

Date: October 2018

October 2018

 

Hi Himanshu,

Thanks for being an awesome user and for your wonderful SocialPilot review. Glad to know you find SocialPilot easy.

We'll definitely take in your suggestion and improve our Google My Business feature functionality.

Best,
Jimit

 


October 2018

October 2018

Social media tool with decent prices

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It satisfies my needs except analytics part so far.

Pros

It automatically posts from selected feeds for me with specified numbers on daily basis!

Cons

I am subscribing the professional plan but don't have any access to analytics features.

Review Source: Capterra

  Response: SocialPilot, SocialPilot

Date: October 2018

October 2018

 

Hi there,

Thanks for your review. Glad to know you like SocialPilot.

We do have analytics available in the Professional plan. Please reach out to support@socialpilot.co of why this is happening. They'll get you a solution asap.

Best,
Jimit

 

Greg from eLumin LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Great in concept, execution not the best

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

The pricing model and core features are great.

Cons

The over platform is difficult to use. Some quirks in how custom linking works.

Review Source: Capterra

  Response: SocialPilot, SocialPilot

Date: October 2018

October 2018

 

Hi Greg,

Thanks for your review. Glad to know you like how SocialPilot is priced.

How can I help you with SocialPilot? We can set up a demo and walk you through which will help you understand SocialPilot better and you'll find it easy to use.

Do let me know, I would like to make your SocialPilot experience better.

Best,
Jimit

 


October 2018

October 2018

We don't regret signing up for Social Pilot

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We don't regret choosing Social Pilot at all, it makes our lives really easy, and we're planning to use it for many years to come.

Pros

Scheduling social media posts in bulk saves us so much time I can't even believe it. It's an awesome feature!

Cons

The fact that accounts keep getting disconnected, and it's not even so easy to reconnect them again sometimes..

Review Source: Capterra
 

Laura from PolicyMe
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

review

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

calendar views were good
connecting to accounts was easy

Cons

ability to automate instagram posts
resizing of images would have been a cool feature (like canva has)

Review Source: Capterra
 

Josephine from University of Oklahoma
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Streamlining the Process

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Product Quality
Quality
Value for Money
Value
Support

Happy that I was approved to buy this manager. Can't wait to use it more and learn how to take full advantage of SocialPilot!

Pros

I love that everything is clear and efficient. I have hardly had errors and those were due to mistakes on our end. This makes my bird's eye view of our social media brands easy to navigate. Much better than managers I have used in the past.

Cons

So far there isn't anything I have had issues with. I wish that Instagram would allow a better way to post, but that is not SocialPilot's fault!

Review Source: Capterra
 

Jim from Mystic Media Dot Com, Inc.
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Amazing and Affordable Tool for Agencies

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
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Product Quality
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Value for Money
Value

Excellent! We manage the social media accounts for several of our clients and utilize Social Pilot for creating several of the posts and scheduling them all. Additionally, we use the Social Pilot Chrome extension on a daily basis to share interesting content we encounter. We consider Social Pilot as one of our most useful and valued tools.

Pros

All of the features we desire at a price point that is below other software in the market.

Cons

We find nothing "con" to say about Social Pilot. We use it everyday on behalf of our clients, have done so for several months and we have not yet encountered a glitch.

Review Source: Capterra
 

JM from Dynamic solutions ct
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

SocialPilot is like autopilot

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Scheduling flexibility. I like all of the options for scheduling

Cons

Removing batch posts is difficult. It is manual process

Review Source: Capterra
 

Paul from Resq contact services
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

Reliable and good value

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I found SP after falling out with the customer service of hootsuite and have not even had to contact SP's customer service yet as it all works smoothly.

Pros

The ability to create groups is by far the best feature. I run several martial arts clubs and do not want the same posts on the kids pages as i do on the fighters pages. This allows me to put all my social media into groups to ensure the kids dont get a video on head butting :)

Cons

Not their fault, having to effectively post on Instagram instead of the software doing for me is a little hassle.

Review Source: Capterra
 

Victor from Celebrating Florida
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

Changes make it not valuable

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

At first it was easy to use now it requires extra steps - really not worth it

Pros

It is fairly easy to schedule posts to facebook

Cons

Social pilot no longer works with your personal facebook page. It is cumbersome to work with Instagram.

Review Source: Capterra

  Response: SocialPilot, SocialPilot

Date: October 2018

October 2018

 

Hi Victor,

Distressed to know you don't find SocialPilot worthy enough. How can I make your experience better?

About Facebook profiles, Facebook itself has stopped providing the API to connect personal profiles. We can't help it. Instagram direct posting, we are working on and will be available soon which will make it easier for you.

Let's hop into a call and we'll guide you through SocialPilot. I am sure it's just a few steps and you'll find it easy to use.
Let me know the best time to talk.

Best,
Jimit

 

Erick from BigBluePeople
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Social Pilot is an awesome scheduling tool

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

The automated scheduling for several social media accounts save us time!

Pros

The usability, and the analytics, are amazing

Cons

There is not automated posting for Instagram and sometimes the automated reduction size links feature is annoying when you want keep the link as you wrote it.

Review Source: Capterra

  Response: SocialPilot, SocialPilot

Date: October 2018

October 2018

 

Hi Erick,

Thanks for your review. Glad to know you find SocialPilot to be am awesome scheduling tool.

We can understand the need of direct Instagram posting and we are on it. There's a whole process to be followed to be partners with Facebook to have this feature and we are working on it :) You'll soon have it on your dashboard.

Also, you can anytime turn off the link shortening if you don't want them shortened. Just go to URL Shortening in the Posts section and turn it off. You can have your links as you wrote them.

Thanks,
Jimit

 
 
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