About SocialPilot

SocialPilot is a cloud-based social media marketing and analytics solution for businesses of all sizes. It offers calendar management, branding, scheduling, client management and reporting functionalities within a suite. Android and iOS apps available.

SocialPilot integrates with social media channels such as Facebook, Twitter, LinkedIn, Google+, Instagram and Pinterest. The software features bulk scheduling, which allows users to create and schedule posts across different social media accounts from a single portal.

SocialPilot also offers a calendar feature, which allows users to track social media posts on a daily, weekly and monthly basis. Users can apply filters to the calendar and view posts by accounts and groups. The calendar interface allows u...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

315 Reviews of SocialPilot

Average User Ratings

Overall

4.41 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(171)

171

4 stars

(113)

113

3 stars

(23)

23

2 stars

(6)

6

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 315 results

January 2020

Dan from Suburban Collection

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Automotive

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

January 2020

Perfect for new and intermediate user

My overall experience with SocialPilot is very good.

Pros

SocialPilot's ability to bulk schedule content is a giant time-saver. When you have the ability to write everything out on a spreadsheet and then upload into the platform with the click of a button, having all of your content in the right place, on the right date and the right time, that, my friend, is magic! -it's peace-of-mind. Having that feature plus an intuitive dashboard that was friendly to the new and intermediate user is a recipe for success. Lastly, SP is on the forefront of advancements and new technology. This is evident by the partnership thye have with TikTok that allows SP to schedule TT videos.

Cons

I don't see very many cons. I used SocialPilot during the trial phase and seemed to like everything I saw.

Reasons for Switching to SocialPilot

SproutSocial did not offer drag and drop scheduling, among other things, including the large price tag.

Response from SocialPilot

Replied May 2020

Dear Dan, Thanks for leaving us such a wonderful review. We are thrilled that you loved our bulk Scheduling feature and called it a "magic"; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

October 2019

Brian from HEALTHandMED.com

Verified Reviewer

Company Size: 2-10 employees

Industry: Retail

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

October 2019

Can't go wrong with this Great Bang for your Buck!

I had been using another company to facilitate all of my social media posts, however, the number of accounts I needed took me out of the search for the free products and jumped up pretty quickly to some prohibitive pricing. SocialPilot fit a perfect price point and got me connected to all of my social media accounts very quickly. I can make my posts and schedule them as I like. Thank you!

Pros

In our company, between the 2 storefronts we utilize about 10 different social media accounts. I desperately needed something that would allow me to post to all of these at the same time as well as manage the future posts. I can easily create my social media posts or share other things I find via the tool bar plugin. Recently they added in the connection to my Canva account making it even easier for me to share things. It was also very convenient to search for curated content. Well done SocialPilot.

Cons

The interface is probably my least liked feature of the software. Sometimes I feel it takes too many clicks to get where I want to go. Maybe the UI is not as intuitive as I want it to be with where I think buttons should be. That being said, I do appreciate what they have available for me.

Reasons for Choosing SocialPilot

Price for the number of accounts.

Reasons for Switching to SocialPilot

I needed a low cost option that let me have all of my social accounts necessary. For the price point, this works great!

Response from SocialPilot

Replied May 2020

Dear Brian, Thanks for taking the time to mention what features you like about SocialPilot and leaving this great feedback. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thanks for sharing your review with us and the community.

December 2020

Gartie from B & O TECH

Verified Reviewer

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

Why social pilpot is all u need

it was great and I would recommend it to anyone with more than one social media accounts an want to have all of them at there fingertips

Pros

I like the fact that I can have access to all my social media accounts with just social pilot alone. It is very easy to use u just put in your information for all your various social site when u wanna access them just click on social pilot it tells you everything from messages. number of page viewers you name it

Cons

i dont like that the free trial was short an now they are constantly prompting you with messages to pay for it

March 2019

Sarah from As Within Coaching

Company Size: 1 employee

Industry: Individual & Family Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Functionality

3.0

March 2019

Social Pilot Crashes and Burns

At first I loved it, then I saw that it just didn't do what I needed it to do or expected it to do. Even as a paying client, there were constant problems with the app crashing while in the middle of trying to compose visual posts.

Pros

I loved the apps connection to Unsplash photos to help with visual posts and I liked that I could schedule posts.

Cons

The app contstantly crashed or would not bring up photos. There was no way to go back to edit a visual post, you have to start completely from scratch. Many times, my scheduled posts wouldn't post. If editing a verbal post after you schedule it to go on multiple accounts, you had to make the edit for each of the accounts. A lot of time was spent editing one post for 3 different accounts. The visual posts also weren't compatible with instagram as far as size goes. So, I had to cut out much of many of the pictures because they were too big for instagram

Response from SocialPilot

Replied May 2020

Dear Sarah, Thanks for sharing your feedback. We're sorry your experience didn't match your expectations. It was an uncommon instance, and we'll do better. Please feel free to reach out to support@socialpilot.co. We want the opportunity to investigate your feedback further and would love to make things right if you give us another chance. Thanks, Jimit

December 2020

Juuso from ADAPRO/Suomen Projekti-Instituutti Oy

Verified Reviewer

Company Size: 11-50 employees

Industry: Management Consulting

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

4.0

December 2020

Get your postings to social media to the next level

Posting effortlessly to multiple sites is simple and fast. Easy to repeat the postings.

Pros

Socialpilot is entry level service for people who want to post to social media effortlessly. It's amazingly simple to lauch posts to multiple sites (FB, LI, Instagram, Twitter) at once.

Cons

The analyze feature is not the best in the market, but gives you basic information. The cheapest version includes only 3 people team.

Reasons for Choosing SocialPilot

Price and simplicity