About Orchard LIS

Orchard LIS is a cloud-based laboratory information system (LIS) designed for multi-specialty clinics, fertility clinics, public health organizations, physicians-office laboratories, veterinary labs, hospitals, university student health services, research laboratories and pain-management clinics of all sizes. Key features include process automation and information systems integration.

The solution helps users automate standard tasks such as screening ICD-10 codes. The solution assists in integrating information systems, so multiple testing sites, point-of-care testing, billing and reference laboratory interfaces can be linked. Orchard LIS also offers rules-based decision support, which assists users in workflows for performing different types of tests.

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Supported Operating System(s):

Web browser (OS agnostic)

12 Reviews of Orchard LIS

Average User Ratings

Overall

3.92 / 5 stars

Ease-of-use

4.0

Value for money

3.5

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(6)

6

4 stars

(2)

2

3 stars

(1)

1

2 stars

(3)

3

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 12 results

October 2017

Peggy from Women's Health Care Group of PA

Verified Reviewer

Company Size: 51-200 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2017

Of the software that I have used or managed, Orchard is by far the most intuitive and comprehensive

Pros

From the start, the trainers, training program and training facility are impressive. As an administrator, you have the ability to customize software to your existing workflow, create your own quality reports and metrics, or have Orchard assist you in creating them. There is a high level of on site support from installation preparation through implementation and go live, and continuity of support post go live with a very responsive remote tech support team ( 24/7) . It was a huge decision, and purchasing Orchard Software and everything that comes with it has been a benefit to our laboratory. We will continue to utilize Orchard products as more extensive options are developed and become available to meet the need or our growing laboratory.

Cons

The result approval process could be a bit more streamlined for cytology, we are currently working with technical support on improving that process.

October 2019

Andrea from Champlain Spine and Pain Management

Company Size: 11-50 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

October 2019

LabDAQ for the Clinical Lab

I've used several different LIMS systems throughout my career and this is by far the most flexible of any system I've used.

Pros

Adding assays is quite easy and being able to program different rules in order to customize our client's experience is extremely important.

Cons

Not being able to customize our own reports is a little frustrating. I wasn't the administrator who set this up at this laboratory and now I'm stuck with his design unless we pay more.

Reasons for Choosing Orchard LIS

The initial price point for LabDAQ was much friendlier for the smaller organization.

Reasons for Switching to Orchard LIS

Changed jobs.

November 2020

Jeff from Indiana Internal Medicine

Company Size: 201-500 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source


Ease-of-use

5.0

Value for money

1.0

Customer support

3.0

Functionality

4.0

November 2020

LIS Changes

Up until the last few years, the customer service, product changes/flexibility, pricing was pro-customer. At this point, I believe it time to evaluate other LIS's if the price point no longer supports selecting Orchard and the iews of their employees are no longer pro-customer.

Pros

Since 1997 I have been a strong Orchard advocate. The flexibility it enables us is fantastic. Able to customize most everything. As a lab consultant, I implemented/purchased a number of Orchard LIS's due to it being easy and quick to learn for staff.

Cons

With new ownership I see a major increase in all pricing (interfaces, licenses, service). Invoices are generic with absolutely no details even when repeatedly asked to get it itemized. Old mentality customer service by leaving voicemails with no answers instead of emailing responses. Data mining is weak. Not as good as value that it was when [SENSITIVE CONTENT HIDDEN] owned the company.

Reasons for Choosing Orchard LIS

Back in 1997, Orchard may have been the only small LIS that had bidirectional interfaces.

Reasons for Switching to Orchard LIS

Previous job. Meditech was much more sophisticated especially with standard reports and data mining, but it was much more expensive too.

January 2018

Anonymous

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

4.0

Functionality

1.0

January 2018

Harvest is limited in that it shows thousands of samples are pending, yet it can be only hundreds.

Simplicity of tracking patient history and repeated results. It also is linked to another LIS that we use and it's easy to switch back and forth when reviewing information.

Pros

What I like most about this software is that it's easy to track repeated samples, see patient history, and edit results.

Cons

At the Certifying level, we blindly go through data until we see a sample that is complete, then assess. When you have results coming in from different departments as we do, there's no tab that sorts the completed results. For example, we choose an accession, there are no results yet, then move on to the next one which is also empty, and then maybe ten below it, there's data to look at. There is an Orders With Results tab but that will only show the results of the accession that are complete, yet often there are still results pending from different departments, so it will not be in that view along with the completed results. It makes our process inefficient and untimely.

January 2018

SARAH from Biotek Labs

Company Size: 11-50 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

January 2018

Easy to use!

Fast and accurate patient processing. There are a few preferences I wish you could change, but other than that it works very well.

Pros

It easily integrated with our EHR software. This made it simple to get lab results to the doctors. We are able to print labels, requsitions, patient demographics, ect easily from the patients account. We see hundreds of patients every day, and this system keeps the ball rolling. We are never slowed down by the software. It is easy to see what's going on because the design is clean and simple. It is easy to select the tests that need to be ordered, or have them integrated from the EHR. This system limits human error and allows us to not spend as much time double checking everything. The labels print out cleanly and ready to be put on patient samples.