athenahealth

ChiroTouch

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Ratings & Reviews

Overall Rating

3.74 / 5 (694)

4.04 / 5 (641)

Ease-of-Use

3.5 / 5

4.0 / 5

Value for Money

3.5 / 5

3.5 / 5

Customer Support

3.5 / 5

4.0 / 5

Functionality

3.5 / 5

4.0 / 5

Last Reviewed

May 18, 2020

April 28, 2020

Pros/Cons

  • Pros

  • Easy to learn and easy to work with. Billing is great and the rules based system is so helpful and our errors are less than 1% because of it.

  • Easy, pleasurable interface to navigate. Also easy to train others on it, overall a great product. I loved working on it compared to others I have worked with.

  • Cons

  • It is a great way to view your records and communicate with the provider, but if you are a group that takes care of the elderly it can be difficult for the patient to use.

  • Sometimes it was a little bit laggy and crashed often during the work day. After a phone call to athena they were usually able to fix it quickly though.

  • Pros

  • It is easy to use, and the lay out is fairly logical. The pages look clean, and it is pretty easy to navigate through the various pages.

  • Easy to use, very user friendly, does a lot of the little things associated with running an office for you, user support is easy to reach and helpful

  • Cons

  • It takes a lot of work to get your macros made. Once they are done it is not an issue, but upfront it is a lot of work.

  • The support team seems to be somewhat lethargic at times, Over the year the company has grown and it at times seems to have lost its path but does maintain a top level of quality.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2020

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

315 Recommendations

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots