About Quanum EHR

Collaborate with a company you trust, Quest Diagnostics. Clinical & financial solutions connect healthcare organizations, physicians, and patients to improve access to information and insights. Applications work harmoniously to promote patient-physician loyalty, provider collaboration, and positive patient outcomes.

Quanum Revenue Cycle Management (RCM) provides a holistic solution to managing the financial component of your practice—from claims to denials—with a focus on improving collections and revenue.

Quanum Electronic Health Record (EHR) allows you to effectively document a full clinical encounter and supports the collection of data for your tracking and reporting requirements. Quanum EHR contains a sophisticated Clinical Decisio...


Read More

Supported Operating System(s):

Web browser (OS agnostic)

36 Reviews of Quanum EHR

Average User Ratings

Overall

3.42 / 5 stars

Ease-of-use

3.5

Value for money

3.0

Customer support

3.0

Functionality

3.5

Ratings Snapshot

5 stars

(7)

7

4 stars

(13)

13

3 stars

(8)

8

2 stars

(3)

3

1 stars

(5)

5

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 36 results

September 2020

Jacque from Regional Cardiac Arrhythmia

Verified Reviewer

Company Size: 2-10 employees

Industry: Medical Practice

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

3.0

Functionality

4.0

September 2020

It is a good system

My overall I would say isnt bad. We have had some frustrating times but have seemed to have worked it out but for someone starting out it might be a little frustrating. Over all I really do like the system itself and like using it.

Pros

I use this system everyday to put urine drug screens in and as well as receive uploaded results. They have a very quick turn around and our rep is very attentive. I always have help readily available when having questions about the system and/or needing supplies. I am able to text or call my rep and receive a response right away. Also, when my rep orders me supplies I receive them so quickly, I love it! The system is very easy to navigate.

Cons

The billing seems to be the biggest issue that we have in my office. The patients always get bills and there seems to always be a billing issue. When you call billing it is very difficult to get someone and when you do they tend to not know the answer.That seems to be the biggest flaw honestly is their telephone systems over all. It takes forever to speak with a real person and every time I do they never seem to have a resolution even if switching me to another rep. It is a very big hassle. Luckily, I now have a direct contact but if someone else needed to call their telephones for anything else I think they would absolutely be frustrated.

January 2018

Melody from Walnut Street Health and Wellness

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

January 2018

nice layout of EMR, and you can customize

integration with a practice management system.

Pros

easy enough to use, lots of choices for filling out history, capable of carrying information over. Allows copying of encounters forward. screens are easy on the eyes.

Cons

Labs do not give CPT codes, only their order code. Very difficult for staff to know what to mark on superbill. Superbill (billing template) can be quite lengthy, would be nice to have more column space. Difficult to figure out how to make encounter templates. No shortcuts for saving standard items. i.e. - plan for cold is the same or nearly the same for each patient; a macro would be great to make this easier to get in. We copy & paste instead of typing. Have yet to figure out how to create standard panels (provider orders a set of labs every time) and not having to check off each individual lab test on the billing template to flow over to the practice management. Would be nice when labs are ordered if they would automatically populate into the billing template.

December 2020

James from Sound Health Physicians

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source


Ease-of-use

3.0

Value for money

2.0

Customer support

2.0

Functionality

3.0

December 2020

Not at all reliable and getting slower all of the time.

Started out great but over time the system has become bloated and support is rather mediocre.

Pros

I don’t have to maintain my own server. This is a browser based system There is an IPad version to take into visits

Cons

I always have to finish my notes on the desktop version of the software. I can’t approve controlled substances on the iPad app. It is slow and getting slower all of the time. Frequently, the system goes down for hours and I have no access to my patient charts TOO MANY CLICKS!

Reasons for Switching to Quanum EHR

Signed on w/ Quest as our main lab

February 2019

Ashley from Partners in Family Practice

Company Size: 11-50 employees

Time Used: More than 2 years

Review Source


Ease-of-use

4.0

Customer support

3.0

Functionality

3.0

February 2019

Care 360

Pros

Information is usually easy to find . We use a bridge with our EMR so it pulls up the correct patient when entering the labs.

Cons

Customer service sometimes has to transfer us multiple times before we can get the answer we need. When we have a new patient their information does not bridge so it does take some time to enter them into the system.

March 2019

Catherine from Catherine Kirchner M.D. P.A.

Company Size: 2-10 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

2.0

Functionality

3.0

March 2019

Physician

When this program goes down... It goes down... you are sh... out of luck. All you get is a little red bar at the top that says "we are experiencing an unplanned technical issue that is affecting some of our customers. Our team is working hard to resolve as quickly as possible. " REALLY? Is it affecting just some of the customers? and can it really take the whole entire day? and how am I supposed to see patients?

Pros

Easy to start out if you know nothing about EMR's. You can do this basic program without much help which is a good thing because you basically get no help.

Cons

Absolutely no support. The company wanted me to pay to have someone "fly out from who knows where" and put that person up for the night and pay them to teach us the software. REALLY??