ChartLogic EHR Suite

4.03 / 5 (45)

Our advisors have recommended this product 19 times in the last 30 days

About ChartLogic EHR Suite


ChartLogic offers an ambulatory EHR suite that includes electronic medical record, practice management, revenue cycle management, e-prescribing and patient portal. The solution caters to primary care, surgical care and other complex areas of medicine.

ChartLogic EMR (electronic medical record) is designed to understand user workflow, specialty and personal preferences. The solution offers electronic charting capabilities that allow medical practitioners to view patient notes, medical history, referral letters and diagnosis codes on a single screen.

ChartLogic PM (practice management) helps in managing the administrative activities which include registration and scheduling, eligibility and verification, claims, billings and collections, user dashboards and reports. The module also integrates with ChartLogic EMR.

ChartLogic RCM (revenue cycle management) enables users to optimize financial performance. The solution manages the payer mix, case volumes and denials and disputes on a regular basis. ChartLogic also takes care of the claims continuum and provides practice staff access to detailed financial data.



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Supported Operating System(s):

Web browser (OS agnostic), Windows 8, Windows 10

45 Reviews of ChartLogic EHR Suite

Average User Ratings

Overall

4.03 / 5 stars

Ease-of-use

4.0

Value for money

3.5

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(13)

4 stars

(23)

3 stars

(5)

2 stars

(2)

1 stars

(2)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 45 reviews

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September 2017

Paulette from NHSA

Company Size: 11-50 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2017

ChartLogic Rocks!

We reviewed several softwares both PM and EHR some systems compatible some not with our office culture. Chartlogic married witg Advanced MD have proven to work for us thus far.. Truth be told I am interesred in transistioning to Chartlogic RCM and billing platform.

Pros

The internal workflow is fluid and conscice... They have an excellent, friendly, hands on and well infomred support team which is an added bonus on all fronts. We started with chartlogic in 2013 switching from a in office server based Medisoft PM and EHR and glad we did.

Cons

Since 2013 there have been several changes for improved processes and as a result of governmental regulations. ChartLogic very smoothly and the behind the screen changes keeps us current and efficiently servicing our physicians and patients.

September 2017

Elly from NHSA

Company Size: 11-50 employees

Review Source


Ease-of-use

4.0

Customer support

4.0

Functionality

4.0

September 2017

User friendly and adaptable to the clinician's needs for the practice

I am interested in the new developments including the ability to use apps and patient portals. I would like to see more integrating of schedules, lab results, and faxes. Looking forward to the future of what Chartlogics may have to offer in this regards.

Pros

I love how I can create templates with ease and input handouts and easily attach documents into the patient's charts. It's also very organized with the patient's health records divided into appropriate sections (encounter notes,labs, med history, etc.)

Cons

The software takes time to load pages which sometimes makes charting inefficient. Also, the new scheduler is more complex. I still prefer the older version as it has all that I need and looks more simple and easy on the eyes.

May 2013

Diane from Helena Orthopaedic Clinic


Ease-of-use

5.0

Customer support

4.0

Functionality

4.0

May 2013

Our office, the Helena Orthopaedic Clinic, has been using CL as an EMR since May of 2007. We have 4 orthopaedic surgeons, 1 physiatrist and 4 mid-levels. In order to be compliant with national standards, we began looking for an EMR. We wanted to eliminate our transcription department altogether, and thus needed a system with voice activated dictation (ie dragon). We went from paper charts to an EMR in 2007 and have never used or seen another EMR system in place. We are currently on version 7. The implementation was easy, as we had 4 employees of CL onsite for an entire week helping us walk thru the process. This "hands on" approach was what made our transition successful. Four of my staff were required to go to Salt Lake for several days, prior to implementation, to be trained in advance of the various ways in which to use the EMR. These were my key "go-to staff" once the system was implemented and following departure of the CL implementation staff. Our implementation of the product was an easy transition and the product has been very user friendly. CL has always supplied us with good customer service, but my IT guy has especially liked the fact they've started the "live-chat online" which makes his life much easier. When it came time to attest for meaningful use, CL was able to walk us thru the process without any problems. For the last two years all my provlders were able to receive 100% of the recommended compensation from the government after meeting the Meaningful Use requirements. This CL EMR has saved us time, streamlined our office, helped us eliminate physical charts, provided us with a way in which our office can render better and quicker customer service, and has afforded us the ability to be meaningful use compliant within the time-frames required. We would highly recommend this product to other offices looking for an EMR.

December 2014

Cole from Helena Orthopaedic Clinic


Ease-of-use

4.0

Customer support

4.0

Functionality

3.5

December 2014

ChartLogic

Pros

Chartlogic 8 EMR is not cumbersome and is easy to navigate. Being able to have providers dictate directly into the EMR with built in templates that can be customized to each providers needs with Smart Text commands that can be initiated and navigated via voice commands with Dragon Naturally Speaking makes for a easily customizable, efficient product. Support is US based in SLC and a live person is reached in a reasonable amount of time every time.

Cons

With the latest MU attestation requirements they have migrated all clients to a cloud-based product with version 8 of ChartLogic except for those who would like their servers to remain on premise. If you want to keep your server's in house they charge you more for support, and it's hard to justify the added expense being you are months behind the live cloud based product as far as updates are concerned. This means you are months behind known issues which means months of dealing with angry staff and surgeons.

September 2017

Julia from NHSA

Company Size: 11-50 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2017

Office Manager

Pros

Overall user friendly , great customer service, if you are having any problems with the system they resolve within minutes and get you back to work in no time.

Cons

streamlining meaningful use steps, templates could be a little less clumsy, internal office email communication and why not labeling straight from scanned image instead of all steps from scanning, uploading etc. - minimize steps.

October 2018

Julia from Cook Foot & Ankle Specialists

Company Size: 11-50 employees

Review Source


Ease-of-use

4.0

Customer support

4.0

Functionality

4.0

October 2018

Easy to use

Pros

I like being able to use smart marks, smart fields, and templates. It saves a lot of time in charting to be able to have a template with all of the verbiage you want already done, and you can just drop it in the note.

Cons

E prescribing can be a hassle. There are several steps to the process and this part of the system is just not very user-friendly or "intuitive."

February 2013

Susan from Cary Orthopaedic & Sports Medicine Specialists


Ease-of-use

4.0

Customer support

4.0

Functionality

4.0

February 2013

We are a medium size orthopaedic surgery practice with 14 physicians, 4 mid level providers, 9 physical therapists and support staff. We have 3 different offices and 6 divisions. We have been using Chart Logic since April of 2006 and currently use version 7. Prior to using Chart Logic we were spending thousands of dollars a month on transcription services and had a room full of charts. We chose Chart Logic for several reasons. With voice dictation it was most like what our providers had been used to when they were using small tape recorders. However with Chart Logic it gave them the ability to use a combination of voice recognition, saved templates and saved paragraphs of common phrases for exams, tests, plans and assessments. Each provider can customize it the way they want to. It allowed our employees to stay at their desks and all have access to the same chart information without running around the office hunting for lost charts. We also saved money on transcription costs and forms. We had a great implementation team from Chart Logic that spent quality time prior to going live getting organized and training our management staff. When we did go live the trainers were very patient and always available for even the minor questions. Customer support is very easy and all the support staff are helpful and don't hesitate to log into our system to help make adjustments or fix problems. We are now considering going to "The Cloud' for Chart Logic 8 and can't wait to see the new enhanced changes.

December 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Functionality

4.0

December 2018

Smooth Clinical Process

Clear support.

Pros

Easy setup.
Simple process.
Easy to edit notes.
Similar to a word document.
Electronic medications.

Cons

Connectivity issues at times, but that happens with any platform connected over wifi.

November 2014

Wendy from Peter A. Matsuura, M.D.


Ease-of-use

4.5

Customer support

4.5

Functionality

4.0

November 2014

Eleven year user!

Pros

I like their perseverance and commitment to keep improving and innovating from EMR to EHR. They take risks. Innovation has been consistent, and the product is faster and more capable today than yesterday. The product is intuitive and easy to use. Templates are created in Word, so we were able to set them up ourselves. As an EMR it is outstanding. Adding the EHR stuff has weighed it down as it has weighed down the whole practice of medicine away from patient care. That is not Chartlogic's fault.

Cons

Innovations have meant the product has been unstable at times beyond what is acceptable. There have been periods of intense frustration along with periods of high satisfaction when the problems are fixed and product doing what it is supposed to.

June 2015

Sue from Pediatric Associates of Stockton


Ease-of-use

5.0

Customer support

4.5

Functionality

4.5

June 2015

ChartLogic EHR is very easy to use.

Pros

This product is very easy to use. Very logical in its development. We are able to develop and change templates ourselves as needed. Because it is a certified EHR, we have been able to meet meaningful use measures quite easily.

Cons

The programing went through some rough patches in years past. One thing would be fixed, but then something else would break. That has since been resolved and they have taken a much better approach to upgrades which has resulted in fewer problems.

December 2014

Adam from Orthopaedic Sports Specialists


Ease-of-use

3.5

Customer support

3.0

Functionality

4.5

December 2014

Practice Manager for orthopaedic surgery office

Pros

I like the ability to customize documentation. The templates are all customized, which generates notes that are easy to read. The voice software allows for dictation directly into the office note. It merges patient demographics and insurance with our PM software.

Cons

The self-help options are limited. The product can be glitchy at times. The cursor will jump to another location unexpectedly, resulting in documentation being place incorrectly. Often, the product is slow to respond or load despite having a high speed internet connection. Changes needed to the EMR setup for meeting health care regulations set by the government are not communicated well. CL does not offer a regular review of our account to see if options are configured properly to meet regulations such as MU or PQRS.

December 2014

Janice from Reconstructive Hand to Shoulder of


Ease-of-use

5.0

Customer support

5.0