ChiroFusion Software


 

ChiroFusion is a cloud-based electronic health record (EHR) solution designed for chiropractors to help them manage key clinical activities such as scheduling, reporting and billing.

ChiroFusion EHR offers integrated practice management features that allow practitioners to schedule and manage patient appointments, send appointment reminders to both doctors and patients, create reports and bill patients for medical services. Appointments can be booked, confirmed, rescheduled or canceled via an email or text message, allowing clinics to track daily bookings, no-shows and cancellations.

ChiroFusion allows clinics to create SOAP compliant notes, submit claims to insurance companies and process payments electronically. Medical documents and clinical records are automatically backed up in an online repository in real time. A self-service portal allows patients to check in using an iPad or tablet, submit their medical history, access prescriptions, pay bills and more.

It is available for a monthly subscription and support is offered via online webinars, phone and email.

 

ChiroFusion - Clinical dashboard
 
  • ChiroFusion - Clinical dashboard
    Clinical dashboard
  • ChiroFusion - Exam report preview
    Exam report preview
  • ChiroFusion - Scheduling
    Scheduling
  • ChiroFusion - Exam
    Exam
  • ChiroFusion - Patient status
    Patient status
Supported Operating System(s):
Web browser (OS agnostic)

152 Reviews of ChiroFusion

 

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Software Advice Reviews (4)
More Reviews (148)

Showing 1-4 of 4

Krystle from Arrow Spine & Sport
Specialty: Chiropractic
Number of employees: 1 employee Employees number: 1 employee

May 2018

May 2018

Needs work

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Love the interface and the processing of everything.
Easy to use.
In the beginning the tech support was amazing.

Cons

Too slow
Really slow. Pulling up the billing tab takes about 2 minutes. This isn't my internet because anywhere I go it's soooooo slow. I've wasted hours waiting for pages to load. When it does it kicks me out and I need to relogin and start over.
Intake forms don't integrate fully.
Nothing is included for the price (text reminders, intake forms, support, POS)
For a package of a month, I don't even get support.
I realized for about 100 less a month I can get way more features and free tech support. Definitely, don't want to switch since I love the interface but ChiroFusion is expensive and slow.
Wished there was a better way to keep track of specific adjustments. (membership discount, family etc.)

Review Source
 
 

Bonnie from Aspen Chiropractic Clinic
Specialty: Chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Chirofusion is a ton better than ForteEMR/Chiro8000.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This software is a good purchase and reasonable price for a chiropractic clinic.

Pros

It is Not two separate programs for billing and documentation. The customer service is outstanding. The program is easy to use. They do take advice so I expect that the cons I have now will disappear in the future.

Cons

I have to type in differential diagnoses and there are not many options for long-term and short-term goals so I have to type these in if I want to be more specific.
They are not accepting new clients for their billing.

Review Source
 
 

Kayla from Elevate Chiropractic
Specialty: Chiropractic
Number of employees: 1 employee Employees number: 1 employee

March 2018

March 2018

ChiroFusion software review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have an upper cervical practice. I believe ChiroFusion is built great for a full spine chiropractor, but with no ability to save or customize templates in the objective findings, there are downfalls for UC chiropractors.

Pros

Simple and easy to learn and implement into practice.
Customer support is always helpful.
Can submit insurance claims electronically or print HCFA forms.
Small, monthly fee
SOAP notes are easy and quick to write and save

Cons

No customizable templates
Cannot add orthopedic examinations in examination section (you have a list of exams to choose from and document)

Review Source
 
 

Jessica from Durso Chiropractic
Specialty: Chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Chirofusion

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Chirofusion is great for cash practices and startup companies. It was very useful and the support was great however if you have more of an insurance and PI based office, the software becomes more difficult to use with billing and you have basically a set SOAP note with not much room to change anything. All of your notes are pretty much the same.

Pros

Support was great and they would call you back fairly quickly and do what they can to help in any situation.

Cons

Even though they are willing to help, there was not always a solution to your issue. Billing was often an issue especially with Office Alley. Office Alley wouldn't always input the electronic EOBs correctly cause us to have to input ourselves to correct the mistakes.

Review Source
 
 
 
Showing 1-20 of 148

Raymond from Medical Practice
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

New user

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy set up and integration as well as the one on one phone set up help.

Cons

It may be too early for me to tell but I was hoping that I could use more of a touch screen platform. I mag need more time to acclimate to all the functionality you offer

Review Source: Capterra
 

Brad from Manito Family Chiropractic
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

My first time using EHR

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This is my first time using a EHR system. Chirofusion seems to be very user friendly and very easy to navigate thru the system. Great customer support!

Cons

The only con I have found so far is not being able to verify insurance thru the system. I've been told they are working on it .

Review Source: Capterra
 

Kayla from Ireland Family Chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

New to ChiroFusion

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

The customer service is stellar, and we look forward to running our office on this software!

Pros

Our office is new to ChiroFusion, but we are loving the advanced features this software has to offer. The two-way texting, build your own intake forms, & the emailing directly to patients feature are all great technology & save us so much valuable time!

Cons

At this time, we do not see any negatives in ChiroFusion.

Review Source: Capterra
 

Kyle from Columbia River Chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Simple, clean, and very functional

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Excellent, the staff and trainers are top notch.

Pros

It made our administrative lives so much easier. coming from an EHR that seemed so complicated, ChiroFusion really helped simplify our office protocols and alleviate the added stress so we could better focus on patient care.

Cons

Nothing so far! I’d love to see an app for IPads

Review Source: Capterra
 

Renee from Discover Chiropractic
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

ChiroFusion

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Customer service so far has been great! Everyone is helpful and quick to respond. Haven't been using the software very long but the staff really want to make sure everything is set up correctly and ready to go with implementation.

Pros

Easy to use and customize for frequently used phrases and exams. No more worrying about daily backups.

Cons

No acupuncture specific area but will try to make some acupuncture specific autofill templates that I can use.

Review Source: Capterra

  Response: ChiroFusion, ChiroFusion

Date: October 2018

October 2018

 

Hi Renee! Thanks for your feedback! We're happy to hear that our staff have truly helped you out. That is our number one priority. Our goal is to provide service that seems too good to be true... and then some! We take all recommendations and suggestions back to our team for review & inclusion in future updates!

 

Caitlin from Chiropractic
Number of employees: 1 employee Employees number: 1 employee

September 2018

September 2018

On top of their game

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

The communication and feedback with staff is amazing! They help with every little step and make sure you understand the program.

Cons

So far, so good! There is a little difficulty with my scheduling app connecting with the software but that’s a minor inconvience.

Review Source: Capterra

  Response: ChiroFusion, ChiroFusion

Date: October 2018

October 2018

 

Hi Caitlin! Thank you for taking the time to share your feedback with us :) We are stoked that you appreciate the level of service that we work hard to provide! We are all about hand holding until you're ready to fly in no time at all!

 

Andrew from Core 1 Chiro
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

ChiroFusion Complete Practice Management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

My experience with practice management has been great. I have had multiple questions that were answered in a timely and professional manner that cleared up any confusion that I had.

Pros

What I liked most about this software was the ease of the practice management system. I love the ability to go through the practice management manual on my own to learn about the system and be able to interact personally with one of the ChiroFusion support team members. I have worked with team member on different occasions and they have been incredibly helpful.

Cons

I have yet to encounter a negative aspect of ChiroFusion. ChiroFusion has thus far provided me with a great experience.

Review Source: Capterra

  Response: ChiroFusion, ChiroFusion

Date: October 2018

October 2018

 

Hi Andrew! Man, we're so excited that you are loving CF and have all great things to say! This is our goal with our clients and we always strive to surpass your expectations :)

 

Jarod from Drs. Samples & Adlington PLLC
Number of employees: 1 employee Employees number: 1 employee

September 2018

September 2018

Chirofusion review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I really like the scheduler, and the Chiropractic analysis in the objective tab. This allows users to quickly and easily meet all of Medicare's requirements for documentation. Very well done.

Cons

I wish that it would be more customizable for practices that do Acupuncture.

Review Source: Capterra

  Response: ChiroFusion, ChiroFusion

Date: October 2018

October 2018

 

Hi Jarod! Thanks for your feedback! We continually work to enhance our reporting module & to support functional medicine offices! We take all recommendations and suggestions back to our team for review & inclusion in future updates!

 


September 2018

September 2018

Reveiw

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like how simple it is to link the doctor’s notes to the billing aspect of the software. It is also very easy to navigate.

Cons

I just started using it this month, I haven’t found anything yet.

Review Source: Capterra

  Response: ChiroFusion, ChiroFusion

Date: October 2018

October 2018

 

We'll take that! We're glad that you're enjoying your experience thus far Doc! Thanks for taking the time to stop in and show us some love! :)

 


September 2018

September 2018

Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The exam and soap notes are very systematic. It makes creating my doctors notes simple. That is my favorite part.

Cons

That I have to click save before leaving every page in the exam and soap note. Often, I forget and lost what I wrote. But other than that, everything is great.

Review Source: Capterra

  Response: ChiroFusion, ChiroFusion

Date: October 2018

October 2018

 

Thanks for your feedback! We take all recommendations and suggestions back to our team for review & inclusion in future updates!

 

Caleb from Texas House Call Chiropractic
Number of employees: 1 employee Employees number: 1 employee

September 2018

September 2018

Cloud based and so easy to use = winning all day

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The simplicity of use and integration of online intake forms.

Cons

The linked merchant service provider does not support mobile transactions...which makes it impossible to use as a mobile chiropractor.

Review Source: Capterra

  Response: ChiroFusion, ChiroFusion

Date: September 2018

September 2018

 

Hi Caleb! Thanks for your feedback! We love that you are enjoying your experience and we take all requests back to our team. Mobile payment processing has been noted :)

 

Cynthia from Mignano Family Chiropractic Center
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Great software!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Very good. Friendly trainers and good solid software

Pros

Ease of use. Super user friendly! Designed by a chiropractor.

Cons

I haven’t come across any yet. Brand new to the software

Review Source: Capterra

  Response: ChiroFusion, ChiroFusion

Date: September 2018

September 2018

 

Thanks Cynthia! Short but sweet and we appreciate the love!

 

Ezekiel from Family Circle Chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Very Nice EHR

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Even with the Cons I mentioned above, this is by far the best software I have worked with to date. I have several years of experience with Medent, Future health, and Chirotouch and there is really no comparison. This software is better in every way.

Pros

Easy to document, schedule and bill. Very user friendly with great support staff. Also the price is lower than any comparable software and it is much easier to setup and work with.

Cons

I would like to see more options to edit the lists in the note-taking part of the software. Many of the lists are missing key items or have lots of extraneous items and there is currently no way to edit them. It is functional, but there is significant room for optimization on an individual basis. As writing notes is 90% of what we do with out time other than treating patients, any additional streamlining options are valuable as the overall time saved would be significant. Also adding free-form boxes where you can manually input atypical information would be great. Some exist, but not most.

Review Source: Capterra

  Response: ChiroFusion, ChiroFusion

Date: September 2018

September 2018

 

Hi Dr. Watts! Thanks for your feedback! We love that you're loving your experience thus far! We do have many updates planned for the reporting module and will be implementing many more customizable features in the months ahead! We're always listening and delivering!

 

Eric from Bay Chiropractic & Rehabilitation
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

ChiroFusion Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I've been using ChiroFusion for a few months. I think they have a great platform, and can improve upon it even further. I would recommend this more to a smaller, one-two doc practice, and in fact I just did, but it becomes pretty expensive when you have multiple practitioners that are all part time.
I think they should have a max price per practice if you have more than say 3 practitioners.

I really look forward to them hopefully implementing some feature requests that I suggested.

Pros

Easy to use. Easy to learn (at least for doctors), a bit more difficult for front office (billing, etc)
Web based, no need to store info in your computer. Access anywhere.
Quick response from support team when you have questions.
Built in credit card plug in. Ability to do recurring charges for plans if that's what you do.

Cons

-Inability to add/edit things you want, such as, adding an ortho exam if they don't have it.
-Lack of feature request implementation: if you want something added to it, not likely going to happen.
-Expensive when you have multiple doctors. If you have a doc in your practice coming in 1 or 2xweek, you still have to pay the full price to be able to bill under them.
-Apparently, inability to export all your patients data (med history) with a click of a button if you want to leave. You have to click on each pt and export data individually. Imagine if you have 2K+ patients, exporting one by one!
-Only good for chiros, no acupuncture built in format. (though you can type your own and paste into forms)
-No built in PI report format.
-No built in addendum format.

Review Source: Capterra

  Response: ChiroFusion, ChiroFusion

Date: September 2018

September 2018

 

Hi Doc, Thanks for your feedback! We do invite clients to submit recommendations and requests as we implement them every single month :) We also do offer great reductions for multi-provider offices and at 3 providers it's only $49/month more. We've done our homework and we always strive to be the top taco in town ;)

 

Heidi from Heath Chiropractic & Acupuncture
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Great Experience With ChiroFusion

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I am a new user to ChiroFusion and am very happy with my experience so far. I have used several other programs in the past, and this one is the easiest to use. The live training was extremely helpful to get started. I appreciate that the clearinghouse is integrated into the software to provide a seamless experience for claim submission and tracking.

Pros

This software is very user friendly compared to other softwares I have used. Software setup and Customer service has been very helpful. I like that the claims clearinghouse is integrated into the software for submitting and tracking claims.

Cons

Only able to run limited types of reports. Software doesn't track amounts of inventory items, such as supplements and pillows.

Review Source: Capterra

  Response: ChiroFusion, ChiroFusion

Date: August 2018

August 2018

 

HI Heidi! Thanks for your feedback! Glad to see you're enjoying your experience with ChiroFusion! You'll be happy to know that we are launching a new billing platform within the next year that will include full inventory management. We're so excited over all the amazing features this will bring that we can hardly contain ourselves :)))

 

Anthony from Morris chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Morris review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

So far it’s been a good experience.

Pros

Easy to use. Able to schedule while doing another task at the same time.

Cons

We’ve had nothing at this point that we have found.

Review Source: Capterra

  Response: ChiroFusion, ChiroFusion

Date: August 2018

August 2018

 

Hi Anthony! Thanks for your feedback! Our scheduler feature was launched earlier this year after popular request! Schedule clients anytime, from any part of the software, without losing your work! Ya'll asked, and we listened! :)

 

Joel from Thrive Chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Chirofusion needs help.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The look of the overall program is good.

Cons

Slow, slow, slow, slow, slow. We have 200MB service and it has to think for several seconds for every keystroke. Sometimes it even stops working all together. Really pathetic.
Confusing steps to get things done quickly.
Should autosave. Having to press save or all your work just disappears is asinine.
No way to customize most of the drop down menus.
The approved charges and signing notes procedures are totally unnecessary and should be streamlined.

Review Source: Capterra

  Response: ChiroFusion, ChiroFusion

Date: September 2018

September 2018

 

Hi Joel, we're sorry to hear of your experience thus far. Our app and data are hosted on the highest tier Microsoft Azure servers which guarantee optimal speed and performance. Our average page load time is 1.8 seconds. Your issue is isolated and likely related to hardware or an issue with your ISP. Should you want to add support to your account we'd be happy to help provide assistance and diagnose your issue.

 

Wanderson from Advanced Chiropractic
Number of employees: 1 employee Employees number: 1 employee

August 2018

August 2018

ChiroFusion Complete Practice Management Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

So far I have no problems with ChiroFusion. I would actually recommended to recent graduates especially.

Pros

I loved the practicality ChiroFusion is able to offer. Having ChiroTouch my year of practice I could not deal with how cumbersome it was to use.

Cons

The cost up for text reminders were the only thing thus far.

Review Source: Capterra

  Response: ChiroFusion, ChiroFusion

Date: September 2018

September 2018

 

Hi Wanderson! Thanks for your feedback! We're glad you're enjoying your experience thus far :) Our New Graduate plan definitely helps newbies get started on the right foot by waiving the set-up cost. With our Live Two Way Text Reminders we are proud to remain most affordable at only an additional $49/month. This gives clients unlimited texts and patients can reply to confirm appointments. That's a pretty sweet deal! :)

 

Melissa from Dr Kimberly Parks DC
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

ChiroFusion Reviews

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

That everything is functional and easy to use. The agent who did the over the phone training was AMAZING!

Cons

Codes are not in system have to enter most of it manually. When you call to get minor help right after buying ChiroFusion they inform you that there is nothing they can do because we don't have tech support.

Review Source: Capterra

  Response: ChiroFusion, ChiroFusion

Date: August 2018

August 2018

 

Hi Melissa, Thanks for your feedback! We're happy to hear that you enjoyed your training experience :) We do offer 4 full hours of training to all offices that can be taken within the first 30 days. With our unlimited support plan at only $80/month clients have access to our support team 24/7 and you can remove it at any time. We really try to to keep it easy and affordable :)

 

Caitlin from Future One Chiropractic

August 2018

August 2018

Fantastic!

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

The software is super user friendly, the support staff are easy to connect with, and they are very knowledgeable.

Cons

I am not a huge fan of all the emails I receive when starting up. Other then that I love the system!

Review Source: Capterra

  Response: ChiroFusion, ChiroFusion

Date: August 2018

August 2018

 

Caitlin, Thanks for your feedback! When new clients sign up we want to make sure you have all the help you need. Our initial emails are for training and to ensure you are getting the most from us. I guess it's better than not hearing from us at all :)))

 
 
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