Billing
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10About Crystal Practice Management
Crystal Practice Management is a cloud-based medical practice management solution for small and midsize businesses. The solution can also be deployed on-premise for optometric offices. This suite includes electronic medical records, billing, patient scheduling, radiology information systems and accounting applications. It also provides capabilities for e-prescribing, SOAP notes, claims reporting, room scheduling and more.
Crystal Practice Management allows practitioners to handle inventory management, as it allows them to track lab orders, monitor how many frames are in stock and compare their purchase price against the sales price. When a frame is added to an invoice and purchased, the inventory is automatically updated in the system.
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18 Reviews of Crystal Practice Management
Average User Ratings
Overall
4.24 / 5 stars
Ease-of-use
4.5
Value for money
4.0
Customer support
4.0
Functionality
4.0
Likelihood to Recommend
Not likely
Very likely
April 2019
Anonymous
Verified Reviewer
Company Size: 2-10 employees
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Functionality
5.0
April 2019
Perfect for our Vision therapy Office
Pros
I love how you can record each session you have with a patient and easily see the previous sessions to compare how they have improved. Also it allows our doctor to go through our notes and see how the patients are doing. The Calendar works great! There is a place to put the schedule of each vision therapist so we can see everyones schedule at once. Helps plan who has an opening and if we need to more patients around.
Cons
There has been a slight glitch when the doctor and one of the vision therapist are in the same patient's file the notes of the doctor will not be saved. This only happen a few times tho. Overall great management system!
September 2017
Jeff from Fullerton Vision Center
Company Size: 2-10 employees
Industry: Medical Practice
Time Used: More than 2 years
Review Source
Ease-of-use
5.0
Functionality
5.0
September 2017
Crystal PM
The best part is there is no cost for machine integration into Crystal PM.
Pros
A customizable software for electronic health records. Whether you have a vision therapy practice or contact specialty practice or both, you can customize the Crystal PM EHR software to your specific needs. You have the option of starting your own exam record template from scratch or building upon and copying someones exam template. Adding or deleting certain parts of an examination record template is easy to do on Crystal PM.
Cons
Because it's so customizable to design your examination record template, the process to design, organize, and adjust your examination record template can take some time especially starting from scratch.
March 2021
Sunil from Bonnie Doon Eye Care
Company Size: 11-50 employees
Industry: Health, Wellness and Fitness
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Functionality
5.0
March 2021
Great overall, optometrists will benefit from this once they realize how to use it!
owners and staff are helpful and try to make the system work to our liking!
Pros
copied over old data well ease of use can edit exams
Cons
needs more staff trained in Canadian health care to amend the program
December 2018
Jennifer from Josh Farmer & Assoc
Company Size: 11-50 employees
Industry: Medical Practice
Time Used: Less than 2 years
Review Source
Ease-of-use
4.0
Customer support
3.0
Functionality
2.0
December 2018
Great for PM, not so great for accounting
Pros
It is easy to use and works well for front office. It allows you to show patients their test results quickly and makes scheduling for various doctors easy and well organized.
Cons
The area for inventory is rather burdensome and there are some issues which, if addressed, could make it a smoother operation.
August 2019
Anonymous
Verified Reviewer
Company Size: 2-10 employees
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Functionality
3.0
August 2019
Efficient way to chart
I do like the organization and the fill in the box method of charting. It makes my exams more efficient so I have more face to face time with my patients.
Pros
Scheduling patients is easy and the schedule is nicely color coded and easily readable. I love how the shortcuts makes charting (auto fill, previous exam notes) efficient. The tabs for different part of the exam is organized and grouped well.
Cons
They do not have a way for me to print out a comprehensive exam summary. I currently have to manually print out each tab which is time consuming or I just write it out manually.
