CureMD Software

In general I am happy with the software--it truly could not be easier to use.

Pros

I like the simplicity if the software. Everything about CureMD is very easy to navigate. Another plus is that I can view some elements of the software via an app--which is super helpful when I am on the go.

Cons

I do not like that it only seems to function with Internet Explorer. Periodically there are glitches in the system which prevent me from completing a task.

I'M VERY IMPRESSED WITH THE WAY THEY HAVE DEVELOPED SOFTWARE TO MAKE PROVIDERS CHARTING EASIER

Pros

I LIKE THE THEY HAS PROGRESSED AND THAT YOU CAN MORE FROM FIELD TO FIELD EASLY, CLAIM SCRUB, ALSO WITH THE ICD 10 WILL IDENTIFY THAT YOU HAVE USED WRONG CODE

Cons

I DIDN'T SEE ANYTHING THAT I HAD ANY NEGATIVE FEED BACK AT THIS TIME, I AM INTERESTED TO SEE HOW REPORTS WORK

Pros

OUR OFFICE TESTED THIS PROGRAM DURING A STUDY AND IT WAS WONDERFUL. GREAT TECHNICAL SUPPORT AS WELL. AFFORDABLE AND EASE OF THE PATIENT PORTAL.

Cons

THE ONLY THING IS THAT BYPASSING SOME OF THE HUNDREDS OF QUESTIONS THAT THE PROGRAM HAS YOU FILL OUT IS A BIT MUCH.

Thank you for all your assistance, Sam!

Pros

Everyone at CureMD offers the upmost assistance with the EHR. Everything from reports to creating new features on our behalf.

Cons

Lab orders are labor intensive to catch up on. Meaningful use is difficult to understand, but CureMD has lead a well trained staff that is easy to follow through with.

We have 2 systems from CureMD they both are completely customized to our requirements.

Pros

Great support team, we can call them any time or email them and they get back to us.
They help us with Meaningful use and MIPS
Very easy to learn, our new staff can pick it up in a day or so
They helped us with things which are only related to us, like inventory system or new reports as we are different than other practices.

Go for it, if you are looking for an easy to use specialty specific EHR.

Pros

Best software and support for an affordable price. with CureMD we can chart and bill so easily. High quality and quick implementation with responsive support.

Cons

CureMD used to work with Internet explorer only but recently they updated the system to work on all browsers.

Do NOT use this Company for your Medical Software needs. In the case of CureMD, you literally get what you are paying for...

Cons

EXTREMELY disorganized Company, unprofessional, difficult to get in touch with, does not follow up with your concerns in a timely fashion, outdated software with many glitches...

Pros

Affordable. I do like the new contact we have with them. He is much more attentive to our needs than the previous contact.

Cons

Not very user friendly. Does not operate on any browser except Internet Explorer. Slow to respond to command. No split screen capabilities. Poor reporting system that is not suited to our needs. Time consuming to verify patient information. Time consuming to enter new patients in the system. Eligibility checks are often incorrect. limited on it'#39;s usability on Ipads. No Kiosk capabilities. We are a mental health clinic which is not their strong suit.

I Strongly recommend against this company. If you do proceed you need a lawyer to review your contract. They will promise you the world during the sell but leave everything out of the contract. They are still holding my data hostage. Make it clear in the contract you have right to all data and can have it migrated at no charge.

Pros

Nothing good about this company. Had to drop them after the first year. That was 3 years ago. We are still trying to get our data from them.

Cons

The system was painfully slow and almost impossible to document well even with the templates.
Customer service was awful.
The final straw was a salesperson calling me up frantically telling me there’s no way I can meet meaningful use unless I pay them thousands of dollars to step in and assist me. I informed them my malpractice offers a free service and I refused to pay. Despite this, I’d get harassed weekly to sign a credit card release so they can bill me. Come to find out, I was fine all along and met meaningful use without paying them thousands.

It is simple to use, but too simple and I felt the customization is where I ran into most of my problems.

Pros

The patient portal and running reports are the highlights and the rest is lack-luster and dated. If your in the market for the leading up-to-date software keep looking.

Cons

The customer service is lacking (that is the nicest way to put it). I am a younger doc with average tech-saviness, and this software just doesn't flow well. and Has a number of glitches. When you run into these glitches you WILL be left hanging because it takes forever to communicate with a competent rep.

When we signed on with CureMD they were one of the only ones out there in our price range for a small doctor's office. The market has greatly expanded the last five years and CureMD has not kept up with the competition - in design, usability, or functionality. Customer service not good - no one ever seems to know the answer to any question or they make up an answer the result doesn't work.

Pros

The ease of use of the patient portal, the ease of adding in patient data and provider notes, running reports, enter appointments into calendar, multiple calendar views

Cons

Only works in Explorer (MAJOR issue), cannot modify templates to users needs, billing department not very responsive to customers needs, very slow to follow up on claims, can't color code appointment types, types of reports is limited and new types can't be added

Pros

Nothing!!!!! Can't even think one positive about this system unfortunately! Deep regrets picking such system!

Cons

Horrible system and service!!!. Cannot even resolve any issue we come across. What a waste of time/money !!!!
Reps have no clue about anything. They will close the tickets even before resolving problems. Using paper charts would be more time saving and safe!!!!! Can't wait to switch to another system. This system is way below standards!!!!!

Overall one of the best interfaces on the market. Easy to use and has great features. Good support.

The EMR is user-friendly, and the information on patients is easy to locate. There is a series of categories and subcategories. Even employees who weren't trained on CureMD EMR found it very easy for them to get into the clinical side of things and find their way around. I liked CureMD EMR much better than our previous EMR. The previous one stalled and was slow and hard to work through, but these issues have all improved with CureMD in our office.

This product is new to medical coding for dental implants and is getting more familiar every day.

The system is simple enough but it does have it's flaws as does any system. The price is competitive with other billing options out there.

Pros

easy to use, reasonably priced.

Cons

Feels like for the last 2yrs or so Curemd's main focus has been their EHR and not their billing program. The billing side could use some work and updates for instance i don't need to know a patient's sexual orientation to bill for an office visit. We do not use the EMR so it is a waste of time to have to fill in or skip these items.

We have used CureMD for about one year and are currently looking to switch EHR systems. The current system is very clunky & has a lot of simple errors. Many things that we want changed are unable to be changed on our end & have to be forwarded to the "back end" or they can not be changed at all as we've been told it would make the changes across the board for all practices using the system.

Pros

The text message reminders are able to be sent as we are scheduling patients during check out.

It's a very easy and straightforward product to use. I love the fact that it uses Microsoft word and Crystal reports. The web login makes it easy to use whether at work or from home. It takes just a second to schedule a new patient and have insurance information loaded into the system.

Pros

Utilization of Word and Crystal reports

Cons

Uses only Internet Explorer

Advice to Others

Great product at a great price.

I have for the most part found cureMD very easy to use. I appreciate how simple the software is to use.

Pros

I find the simplicity of the software a clear advantage. I also love that I can utilize the app on my phone when I'm on the go. The support staff has been really helpful and they are always available to help.

Cons

There are some small glitches in the system. For instance, when typing up provider notes, often the lines of text begin to layer the previous line.

Advice to Others

It's simple with a lot of customer service.

I have used many EMR's in the past, and i am pleasantly surprised with curemd. Its definitely the best bang for your buck.

Pros

User friendly

Cons

I don't like that you have to hit SAVE every time you update something. It doesn't give you a prompt to save, so if you click out of a certain area, and didn't click on save your information you have inputted will be gone.

Advice to Others

If you want to do billing in house, it is very user friendly.