Online scheduling & website reviews
Supported Operating System(s):
Web browser (OS agnostic), Windows 10About DoctorConnect
DoctorConnect is a cloud-based medical solution that helps health care professionals manage their daily operations and interactions with patients. Key features include automated appointment reminders, surveys, reputation management, patient messaging and more.
DoctorConnect allows users to send custom messages to individual patients or groups who meet a designated criteria. It provides users an appointment calendar that helps them in the scheduling process. A dashboard is also offered that allows users to manually confirm appointments, view and respond to incoming messages and filter patients by doctor or location.
The patient management tool allows users to input patients’ preferred communication type and send them messages in multiple language...
25 Reviews of DoctorConnect
Average User Ratings
Overall
4.81 / 5 stars
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
June 2018
Anonymous
Verified Reviewer
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
Functionality
5.0
June 2018
Awesome
Pros
I like that I can send out mass notifications to patients when a doctor needs to reschedule for the day. It saves me time from having to call each patient.
Cons
So far so good. I have no complaints at this time for this software. Hopefully it will stay that way.
April 2018
Selene from Kelly Eye Center
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2018
Effective service, with exemplary customer service!
Pros
The software is simple to use, as it's completely automated! Any changes I want to make are easy to do myself, but if I find myself stuck, help is a quick email or phone call away. It has removed one of the most-frustrating tasks from my front desk staff-- calling patients with appointment reminders! You can do so much with this program, not only reminders-- you can ask for and display patient reviews, set up recalls for future appointments, send emergency calls/texts when the office is closed due to inclement weather (or if we're running quite behind), and more. It has saved us money, and is well worth every penny.
Cons
It'd be nice to have more customization options when it comes to the Recare setup. Other than that, it's great!
December 2019
Anonymous
Verified Reviewer
Company Size: 1 employee
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
3.0
Functionality
4.0
December 2019
Simple yet effective!
Overall, I am quite pleased by the product. Would definitely recommend to others
Pros
Easy to use and effective at what it was designed for. All appointments, patient care and various organisational nightmares in the past are now an easy task
Cons
Return phone calls should show our phone numbers when the appointment reminders are sent out. Patients are sometimes confused by who is actually calling them.
October 2019
MERAJUL from Pabna Medical College
Company Size: 1 employee
Industry: Medical Practice
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
October 2019
DoctorConnect Review
My overall experience is best as my day to day work becomes easier by using it.
Pros
Doctors are called the second God. And this software proves that true. Doctors are connected with general people very easily by it. Very good response.
Cons
If it can be added that, on call doctor available where net connection is slow or not available, That could be best.
April 2018
Tammie from CSSU
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Customer support
3.0
Functionality
3.0
April 2018
Still getting to know the processes
Less no show appointments
Pros
Lets you know what patients want to reschedule days before appointment. Opens schedule for new appointments
Cons
Patients get calls on Sunday's after 7:00 pm Example P Ross apt 4-13-18 received two calls on a Sunday after 7:00 pm. Please remove calls after 3:00 on Sundays