About Modernizing Medicine's EHR & Healthcare IT Suite

Modernizing Medicine is a cloud-based, all-in-one EHR and healthcare IT suite of solutions, designed to help medical practices across various healthcare specialties, such as otolaryngology, ophthalmology, plastic surgery, orthopedics and more. Video & audio telehealth is integrated in the EHR system, EMA. Some key features of the EHR EMA include: cloud-based, automated suggested coding, built-in MIPS dashboard, adaptive learning and Protocols.  

The native iPad application enables staff members to receive check-in alerts and display room location and patient status in real-time. Additionally, using the integrated Practice Management system, it can verify patient eligibility before appointments, identify time slots as per individual requirement a...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

135 Reviews of Modernizing Medicine's EHR & Healthcare IT Suite

Average User Ratings

Overall

4.40 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(77)

77

4 stars

(36)

36

3 stars

(13)

13

2 stars

(3)

3

1 stars

(6)

6

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 135 results

February 2018

Tom from Premier Dermatology LLC

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2018

An EMR that puts the physician and patient first

Pros

Specialty-specific EMR built that is easy to use and intuitive. Assists with proper ICD-10 coding and use of modifiers. Additional modules for Pathology, Practice Management/Billing, Telemedicine, and MIPS reporting are available as integrated features. A proactive and responsive company that takes provider issues and input seriously.

Cons

The system is designed around an optimal workflow. As with any EMR, office workflows will need to be updated in order to align with the system's capabilities.

Response from Modernizing Medicine

Replied March 2018

Tom, thank you for taking the time to share your review and for your continued support! -Alex B., Marketing

April 2020

Alan from Alan E Gorenberg MD Inc

Company Size: 11-50 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

Best EHR I’ve used!

Our entire practice runs on ModMed EHR and practice management. This is the best business move I have ever made.

Pros

EMA (Electronic Medical Assistant) by Modernizing Medicine increased my productivity by 3-fold. That is to say, with this product I can see 3X more patients than I could without it. Charting is meticulous and fast, and visits are completed by the time the patient leaves. Frequently updated to give requested features — updates occur about every 2-6 weeks. Tech support is excellent and responsive. Requests for enhancements are responded to rapidly.

Cons

Steep learning curve when starting makes it seem intimidating, but after a few days of use, it becomes automatic. Frequent updates sometimes introduce coding errors that need correction

Reasons for Choosing Modernizing Medicine's EHR & Healthcare IT Suite

Demo revealed that it is designed by smart, efficient end users, not coders.

Response from Modernizing Medicine

Replied May 2020

Hi Dr. Gorenberg - Thank you so much for the great feedback and sharing your review with others considering our EHR and suite of solutions. - Holly, Clinical Solutions Manager

April 2019

Charity from Alaska Center for Dermatology

Verified Reviewer

Company Size: 51-200 employees

Industry: Medical Practice

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

4.0

Functionality

3.0

April 2019

The schedule is development's redheaded stepchild

EMA is robust, and the PM system has come a long way in the past few years. Medical documentation is vital (EMA), and the billing portion of the PM has understandably received more attention and more advancement than the scheduling portion. Hence my title.

Pros

Integration with Relatient for appointment confirmations

Cons

The list is long, but here are a few highlights: -Desperately need permissions granularity by user and by appt category (preference group). -When an account is inactivated users are still able to set appts. Not ok. Inactivating an account should disable it from a scheduling perspective. -As an administrator I'm spending way too much time changing the templating daily. The templating is simplistic and clunky as far as edits to existing template. Needs a delete option of "from today's date forward" and not just "delete all" or "delete this single one". -The schedule block feature should be granular; not all users should have that permission. I also need to be able to make recurring blocks, to be able to choose the date in the block window and not have to go to that date in order to block (which if you're in a week view is a PIA), and need to be able to choose a date range. -The schedule grid was not optimally designed for a multi-provider practice that wants to "view all providers here today". Each time I go to the schedule I have to reload every doc. Would like to be able to choose a default schedule that could be user preset that would load with some sort of default button, or at the very least have the system keep the memory sticky of the way I had it loaded when I left that screen. Way too many clicks right now. -Canceling appointments requires too many clicks. -Need a drag and drop feature from one provider's schedule to another.

Response from Modernizing Medicine

Replied April 2019

Dear Charity - Thank you for taking the time to share your detailed feedback with us. I have personally shared this with our product teams here for review. Our support team will be reaching out directly to you to assist on several of the items noted. - Holly A., Clinical Solutions Manager

May 2019

PATTI from RUSSELL DERMATOLOGY OF CONWAY, PLLC

Company Size: 11-50 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

May 2019

EMA Review

Coding has increased our efficiency and bottom line.

Pros

We have EMA and MODMED PM , which saves us from bridging the systems. The physicians and staff have enjoyed the ease of the system. We are also happy with the continual updates. We have sent in suggestions for change over the past 2 years and many of those have been implemented. The support has been really helpful as well

Cons

The cost of the program and additional modules is substantial.

Reasons for Choosing Modernizing Medicine's EHR & Healthcare IT Suite

Reviews from colleagues and the Dermatology specific program

Response from Modernizing Medicine

Replied May 2019

Hi Patti - We're happy to hear that using EMA and our PM system have helped bring efficiency to your practice. Thank you for taking the time to share your feedback! -Holly A. Clinical Solutions Manager

June 2013

Brian from Bay Shore Dermatology, PC

Time Used: Free Trial


Ease-of-use

5.0

Customer support

4.0

Functionality

4.0

June 2013

I am in a 2 person general dermatology and Mohs surgery practice. I was using a paper chart system prior to switching to EMA in 2011, and now have almost 12000 visits documented in EMA. I always thought that when I left the military and entered private practice 16 years ago, I would adopt an EHR system very soon. I quickly realized that it was not easy to find a system out there that could match the efficiency of the single page progress note with anatomical figures that my practice like many others had been using for years. I set a goal to find an EHR system that would make me more efficient, but still allow the convenience of documenting the visit on an anatomical figure like most dermatologists have done for years. I also wanted to be more accurate and complete with my documentation, and preferably be more productive. Finally, I wanted a system that would allow me to maximize face time with the patient and minimize the drudgery of all the paper work associated with patient care. When I started evaluating EHR systems at different dermatology meetings in 2010 and 2011, I did not see a single system that met any of those goals. Then I stumbled upon the Modernizing Medicine booth at the AAD meeting In New Orleans. There was definitely a lot of interest in the product and I was immediately impressed. Finally, a system that appeared to be designed by a dermatologist with all my goals in mind. I have to admit the implementation was not as easy as I expected. The product was relatively new at the time we began and far from perfect, but it has improved by leaps and bounds - and Modernizing Medicine continues to find ways to improve it regularly. Most of my staff has learned to use EMA very quickly, and brand new employees seem to adapt to EMA faster than they do to a paper chart. I estimate it took 6 months to be reasonably comfortable with the system, but with the improvements made in the program now, I suspect that time could be even less for a new user. The coding feature of the program is I think one of its greatest strengths. I learned more about accurate coding in the first 6 months of using EMA than I had in 15 years of manual coding. The coding feature has not only shown me many areas where I was previously under coding, but has also highlighted visits where I previously may have lacked documentation to justify a code. I always take clinical photos of biopsy sites to help me prepare for future surgery. This program does an excellent job of assigning the photo to the patient's visit with a label almost effortlessly. Filling out a pathology request and all the specimen jar labels use to be a pain in the neck with a paper chart. Now, all the pertinent information is collected from the note and in a few clicks the request and labels are done. Not a single call back from the path lab because they cannot read the path request form since we started EMA. The ultimate goal of an excellent EHR system should be to make us a better doctor by allowing us to spend more time thinking about what is actually wrong with the patient, and to provide us tools to arrive at a diagnosis and treatment more accurately. With the ease of documentation and addition of some of the new features such as VisualDx, EMA is very close to achieving that ultimate goal for me.