EpicCare Software

Overall, my favorite EMR system. I have no complaints about it and everyone loves it.

Pros

I LOVE Epic. In fact, everyone in my hospital loves Epic and we are actually shifting towards this system very soon. The reason is because there's less unnecessary clicking. Doctors HATE clicking. When you are in clinic with a patient, you want to write a note as quickly as you can because the focus is on the patient, not the computer. Epic minimizes that by organizing everything in a logical order (the tabs are great), and making the note itself like a "Word" document where you can free-text. Prescribing is a breeze and the tech support is excellent.

Cons

Some functions can be difficult to find and training takes two days at our hospital.

Overall, I am happy with EPIC. It made my life much easier then when I had to deal with the paper charts.

Pros

The organization I work at was one of the first organizations that started using EPIC when It became available. The best part of EPIC is that one can easily find all necessary information about a patient. Everything is there, labs, radiology reports, medical professionals notes, immunizations, referrals, etc. EPIC is easy to navigate, once one learns the navigation process and EPIC features.

Cons

There are too many features to remember. Many features and short cuts are hidden and almost impossible to find. When EPIC upgrades come, some of the upgrades are totally useless and unnecessary, like for examples, enhanced colors and little icons. Sometimes there are too many steps and clicks to get form point A to point B.

I am no longer an active user of EpicCare EMR, but overall, the few weeks that I had training on it prior to launch, I was not a fan.

Pros

The best feature of this EMR is the widespread availability of records for patients across the country and across many providers.

Cons

When you are opening a new chart, there is far too much on the screen at once and the clutter on the screen makes using it for the first time difficult for users.

Pros

Being both a builder and a user of several ehrs I do believe that this product is is very user-friendly. I am in a nurse informaticist. And the features and functionality available truly help arcare providers be able to care for and document the care they give.

Cons

I do believe there are several kinds and maybe it's just with what has happened within our organization but there is an ability to have too many variations in documentation which leads to discrepancy. Additionally from what I understand from the AC and am there is not a good way to search for these discrepancies in the system once they are built. The AC and am's that are sent to support future go lives as in our instance where we added on 14 new hospitals they did not have the level of experience to support our organization.

Pros

Easy access to sign on, easy to check patient medications.

Cons

Ever time you get to understanding the system, there is an update that changes everything. So, then you have to learn to do a different way. By the time you get that down, there is a new update that changes it.

Overall, Epic is the best EMR I've use to date and would love to see it used in more hospital settings.

Pros

I have seen both the business and user side of Epic. As a CNA, and nursing student, I have been using Epic for sometime. I love it. As someone who has also used other EMR services, I can say with confidence that Epic Systems is by far the easiest and most customizable. It does take time to navigate, but all EMR services do. Epic has great support, its easy to use, and has great customizable ability.

Cons

EpicCare EMR is pricey. A lot of hospitals don't use Epic for that exact reason. However, it is well worth the price.

Pros

The ease of navigation between functions and the multiple ways to perform functions which allow for us to determine the best way for you

Cons

no true complaints that are devastating or frustrating with the software. minor complaints that could maybe be considered petty

Pros

EPIC is the system that the majority of hospitals and healthcare facilities use in our city. This is EXTREMELY beneficial because when we have patients that go to more than one site, the other site can access the patient's medical history and receive very important information. The electronic system allows for providers to communicate with each other without actually being on the phone or in person, and it allows for the providers to access records from multiple sites. This is very important for our organization because our providers serve patients at multiple locations.

Cons

This system has made communication easier for administration, providers, and other healthcare professionals so I have no complaints about EPIC.

Overall functionality and use it easy and it provided a great experience in regards to charting and documentation

Pros

It was very easy to learn how to use. Not a steep learning curve. The flowsheets are easy to use and provide easy charting functionality. Overall this is the best EMR that i have used.

Cons

It takes a while for it to get tailored to the specific facility that you are in. When they first install it it is not specific to the facility and needs many updates.

Pros

This software stores and manages patient data fairly easily. It also has the functionality to produce reports as needed.

Cons

I do not like the overall feel of the software. I feel as though it is a little outdated. It could also be organized a little better.

Pros

I like that I can see patient treatment options & notes down to the day, time, and provider recording them. It helps to inform patient management decisions.

Cons

I do not like that it can be hard to understand which treatment options are on protocol / recommended vs. which are non-preferred.

Pros

Totally patient-centered. All the data you need is on the patient, not the software. Can be shared with other Epic using sites.

Cons

Too many clicks. Not enough updated and supports being pushed out from Epic to the many sites. Needs better end-user training.

Pros

I think that everything can be found in one place. As a clinician, it is nice to have notes and information from every discipline that is caring for the patient, which provides more well-rounded care. The formatting and tabs are also easy to use.

Cons

It is constantly changing, making it hard to keep up. Although everything is customizable, it takes too many steps to do so, and makes it almost not worth it.

ease of tracking patient interaction across multiple departments and facilities.

Pros

Search feature within patient chart is incredibly helpful as is generating letters to patients. I love that everything is easy to find and the navigation is customizable, yet simple.

Cons

Would have liked customizable labels for the status of work queue lists. Bugs sometimes took a long time to get fixed.

Pros

Easy to set up templates. Documentation can take a while without setting up templates. For MD and nursing staff the program has useful information for point and click type documentation. Communication between providers, staff, and patients can be set up easily.

Cons

Is not a good program for rehabilitation facilities. Templates make it easier but for ease of scheduling, analytics for business operations, and documentation it is not a good fit for outpatient settings.

Pros

Okay, let's be honest: Most EMR software is lousy. It's got dozens of features bolted together ad-hoc, without any real thought behind UI or UX. The result is a confusing mess. And most vendors don't mind it being so confusing, as long as the functionality is there, because then they can charge for enterprise training and service contracts.

Epic is no different. It's got lots of functionality, for sure. If you can find it. But once you do, it really does enable you to keep tabs on everything pretty well. The best features include the CareAnywhere views and shortcuts into PACS systems.

Cons

The worst features? The horrible color themes and lack of customization therein. The inconsistency in customizability -- there's a "wrench icon" practically everywhere, which allows you to tweak certain settings. Yet some things are impossible -- like rearranging columns in the Chart Review section. Also, the Inbox functions are really terrible.

Easy of use; standard software across multiple hospital systems

Pros

Ease of use/user friendly; scheduling and charting system in one program; linked to MyChart as well; a number of other hospitals use Epic which makes getting pt information across systems easier

Cons

Since there is 10 different ways to do anything in Epic it can be hard to train/cross train someone because they might have been taught differently.

Easier to use compared to other EMR systems.

Pros

Easy to set smart phrases and less clicking than some other EMR I have used.
Good flow and customizable. Speed is pretty good, and usually don't have to wait on pages to load.

Cons

Entry for medical history could be better and easier to change and update. Personal notepad function should be larger and customizable in size! This would allow much more functionality.

Efficiency, ability to chart review my patient's full history

Pros

I like the ability to be efficient, it allows you to pull notes forward, create smart phrases and links to make documentation less of a burden. Also appreciate ability to see documentation from many levels of care (not just my hospital)

Pros

EPIC has been one of the best EMR systems I've used and meets the needs of each role I've encountered within the hospital. Reporting, reviewing charts, looking up information, etc. has all been extremely easy to use and saves a lot of time by having everything readily available.

Cons

Sometimes the reports don't run and I have to log out and log back into EPIC for the feed to refresh.