
Patient record

Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8About EpicCare
Epic Systems’ EpicCare is an electronic medical recording (EMR) solution for large hospitals and healthcare systems, certified for Meaningful Use Stages 1 and 2. EpicCare is developed, implemented and supported by an in-house team. Modules include dashboards that combine and display clinical and financial metrics as well as customizable templates.
EpicCare also provides a patient portal and e-prescribing features as part of Meaningful Use Stage 2 requirements. The tool also supports telemedicine options that allow doctors to communicate with patients via a video platform and offers mobile and tablet functionality. EpicCare MyChart allows patients to view medical information, message doctors, schedule appointments and manage medical history via a persona...
Patient record
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8Average User Ratings
Overall
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
December 2018
Kyle from Brigham and Women's Hospital
Company Size: 10,000+ employees
Industry: Hospital & Health Care
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
4.0
Functionality
5.0
December 2018
Possibilities are unlimited
I have been using EpicCare EMR for over 2 years not and there isn't much bad i can say about it. Compared to most other EMR software out there it is far ahead of its competition. It's simplistic yet versatile design has made everyday challenges much easier for both healthcare employees and its patients.
Pros
Epic is extremely versatile in its ability to provide a lot of functions to its users in the healthcare settings. With its new updates setting up orders for patients have never been easier. From medication reconciliation to appointment scheduling to its organization of encounters and medical history, there isn't much epic cannot due.
Cons
Customer support/service is not very receptive to user friendly changes that are requested when it comes to simple tasks that could be made easier by the input of a button or checkbox in certain areas. Downtime for service is can also be problematic if it needs to be performed during work hours which has happened a few times.
July 2019
Renee from Connecticut GI
Company Size: 201-500 employees
Industry: Medical Practice
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
July 2019
Epic is good!
What our practice is solving with Epic is the hunt for medical records and patient information. The switch has made it so we are more efficient with our patient care.
Pros
I like the ease of use. Everything is pretty self explanatory and using the software can cut down on time spent doing any one task. In our practice, we converted to share the EHR system with a local hospital and its practices, cutting down on any type of hunt for medical records
Cons
Yes, there is more than one way to do everything, but the process in which to get from point A to point B can be frustrating and long. A lot of clicking and doing things you may have already done before. If you know how to get around it, it can be easy, but those who struggle with technology might not find it as easy.
Reasons for Switching to EpicCare
To better help care for our patients and not go into visits blind without records or knowledge of why the patient is coming to see us.
March 2018
Alexander from Duke
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
2.0
Value for money
2.0
Customer support
5.0
Functionality
3.0
March 2018
It could be worse
Pros
Okay, let's be honest: Most EMR software is lousy. It's got dozens of features bolted together ad-hoc, without any real thought behind UI or UX. The result is a confusing mess. And most vendors don't mind it being so confusing, as long as the functionality is there, because then they can charge for enterprise training and service contracts. Epic is no different. It's got lots of functionality, for sure. If you can find it. But once you do, it really does enable you to keep tabs on everything pretty well. The best features include the CareAnywhere views and shortcuts into PACS systems.
Cons
The worst features? The horrible color themes and lack of customization therein. The inconsistency in customizability -- there's a "wrench icon" practically everywhere, which allows you to tweak certain settings. Yet some things are impossible -- like rearranging columns in the Chart Review section. Also, the Inbox functions are really terrible.
October 2020
Charlotte from Johns Hopkins
Company Size: 10,000+ employees
Industry: Hospital & Health Care
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Customer support
4.0
Functionality
4.0
October 2020
Organized Overview for Patient Care
Pros
This software allows medical professionals to easily track and access patient's charts. They have made multiple improvements since first being launched that have aided in the ease of this software. The patient's charts are broken down into various tabs that allows the provider to easily target what information they are looking for instead of skimming through the entire chart. The user also has the ability to make some changes to their page to allow for an even easier use.
Cons
The updates on this software occasionally seemed unnecessary while other day-to-day changes were needed first. All updates were eventually addressed, it just seems like priority of changes was skewed.
September 2019
Rebekka from Travel Nurse Across America
Company Size: 1,001-5,000 employees
Industry: Hospital & Health Care
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Functionality
5.0
September 2019
Epic is... EPIC
I have used EPIC during several hospital rotations as a travel nurse. It's always a relief to know I'll have EPIC as it's the easiest computer system I have used.
Pros
Easy to use, quick charting that takes very little effort. Lab results with normal values are fantastic.
Cons
Orders can be difficult to read or find what you expect in the right place. "Expand all" should be default cause there can be a lot of hidden information!
Reasons for Switching to EpicCare
Switched hospitals, different charting used at old hospital