Medfusion Patient Portal Software


Medfusion Patient Portal provides doctors and hospitals with an online patient portal solution that integrates with electronic health record (EHR) providers. Patients have access to their personal health records, clinical care summaries (CCDs) and prescription renewal/appointment request modules.

Medfusion Patient Portal helps physicians to manage patient engagement and provides a dashboard to track progress towards attesting for both stages of Meaningful Use.

Medfusion Mobile gives both healthcare professionals and patients the ability to access the portal via a mobile device. The solution is compatible with Android and iOS devices which allows patients to book appointments through mobile devices.

The solution also includes an online bill pay module that can integrate with practice management solution. This module handles all of the credit card processing for patient payments and provides daily direct deposits into the practice’s account.



3 Reviews of Medfusion Patient Portal

Overall rating

2.67 / 5 stars

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Showing 1 - 3 of 3 reviews

November 2017

Pat from Women for Women Obstetrics & Gynecology

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2017

The Medfusion Patient Portal has been an extremely useful tool to use in our practice.

Well, it helped us achieve Meaningful use and now MIPS. It keeps us HIPPA compliant when we need to send clinical information to our patients, it streamlines refill requests (relieving telephone volume).

Pros

The Patient portal is an extremely useful tool for the patients, doctors & staff. It has also contributed to us meeting Meaningful Use & now MIPS. Patients can request refills to nurse, ask general questions to staff and more. We can send clinical notes & lab reports automatically or on demand and it is HIPPA compliant . We also use it for sending email blasts to our patients with updates on our practice and even urgent office closure. It works hand & hand with our EMR system. Great tool.

May 2018

Sherry from Physicians East

Company Size: 201-500 employees

Review Source


Ease-of-use

3 of 5

Functionality

3 of 5

May 2018

Terrible patient portal compared to others

Need to know that a request was received and physician office will respond within a 24 hour period. I.e. send an email back that it was sent and accepted.

Pros

Able to log in and hopefully see information, and documents. Sadly they are never there when you want to view.

Cons

Limited subject line, and needs better flow of reviewing records. Should have more characters for subject. Have to put in message

October 2018

Lisa from Montclair Breast Center

Company Size: 11-50 employees

Review Source


Ease-of-use

1 of 5

Functionality

1 of 5

October 2018

Terrible Customer Service

I would not recommend working with this company. They were a good company when they first started but it has been downhill ever since and seems to be getting worse

Pros

We have a patient portal and we have had one for some time. The price was better compared to other companies.

Cons

Customer Service is never available and it is difficult to contact anyone. The forms are not very attractive either.