





Curbside Arrival, Office View






Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8About Office Practicum
Office Practicum by Connexin Software was built by physicians to provide an integrated electronic health record (EHR) and practice management solution. The system offers appointment scheduling, clinical documentation management, comprehensive exam room functionality and billing.
It's noteworthy how many aspects of the system are geared towards the treatment of children, including several growth chart options, such as Down’s Syndrome and preemie-specific growth curves. Templates are included for school and camp forms, with over 175 templates for “sick visits.” Vaccine forecasting allows doctors to keep track of when vaccines are due for their patients, with prompts and notifications to schedule appointments in advance.
Office Practicu...
Curbside Arrival, Office View
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8Average User Ratings
Overall
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
Likelihood to Recommend
Not likely
Very likely
February 2018
Anonymous
Company Size: 11-50 employees
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2018
"This EMR was designed by a pediatrician, and works beautifully for the way pediatricians practice.
Pros
Simply the best and most comprehensive features available anywhere, OP comes loaded with over 200 pediatric-specific "sick visit' templates, immunization forecasting, electronic school and camp forms along with pediatric developmental assessments, surveys and disease-specific action plans. I've used OP for 16 years, and can say with confidence that it is designed specifically for pediatrics , with tools pediatricians need to both keep kids healthy and improve quality of care."
Cons
Hands down the best of the best for pediatric offices. OP is so user friendly and works around your practice.
December 2020
Theresa from Dr. Anne Pediatrics
Company Size: 2-10 employees
Industry: Medical Practice
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2020
Well Thought Out EMR
Overall, Office Practicum works great for our office. We have been able to streamline our clinical and office processes and actively engage our patients. This has resulted in increased visits to our office which definitely affects the bottom line. [SENSITIVE CONTENT HIDDEN] actively engages OP users and helps us with industry questions and updates to OP. The Managers ListServ has also been a wealth of information and finally OP has one of the best customer service teams I have worked with. They are knowledgeable, easy to reach and can resolve questions/solve problems in one contact. I enjoy working with this product, and know you will too!
Pros
This EMR is very user friendly and helped us streamline our work processes. The layout is very easy to navigate and like everything from the charting to the billing functions, including the clearinghouse and patient bill pay to the the referral process, the integrated lab and immunization registry capabilities and the ability to engage our patients/parents in their care via the Patient Portal. I also really like the vaccine management capabilities. This has helped us manage our vaccine inventory. I love the robust reporting capabilities and the ability to do appointment recalls. Everything is pretty seamless and helps us focus on patient care and engaging our patients.
Cons
The thing I liked least which I imagine is the case with most EMRs, is the inability to be able to communicate electronically with other providers who do not have a Direct e-mail address.
Reasons for Choosing Office Practicum
It was Pediatric specific and we liked the functionality and the layout better and that it included functionality that would help us document and meet Meaningful Use.
Reasons for Switching to Office Practicum
Needed more functionality and liked that Office Practicum was Pediatric Specific and had a well thought out product with great features
March 2018
Jennifer from Ormond Pediatrics.
Company Size: 11-50 employees
Industry: Health, Wellness and Fitness
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
1.0
Value for money
2.0
Customer support
1.0
Functionality
1.0
March 2018
Horrible. You will Loose money!
None. I really like VERY VERY little about this software.
Pros
I do like the fact that you can drag and drop an appointment on the scheduling screen. That is really about it.
Cons
I HATE the call center for your issues. They LITERALLY never know how to fix a thing. They will close a case without an actual answer. You will get a link to a description of what the report is. Not how to fix an issue. The amount of clicks it takes to get anything printed is absurd. The rx writing is absurd. Your nursing staff should be able to send a refill on a chronic med without an issue but this system makes it impossible. They have LOTS of glitches that they NEVER know how it happened or how to fix it. They will say " well we need to see your work flow to recreate the problem". Its a glitch you can't recreate it. The owner is extremely rude and hard to deal with. We have had this system for 6 months and are still not seeing a good number of patients. The billing portion of this system is a complete nightmare. They have sooooo many places to look for charges and so many reports that are all completely different with completely different information on them that should overlap. I can't warn you enough to STAY AWAY!
December 2020
DEB from PEDIATRIC PARTNERS, LLC
Company Size: 51-200 employees
Industry: Medical Practice
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
Functionality
5.0
December 2020
BILLING MANAGER
THE SOFTWARE IS VERY USER FRIENDLY BUT OF EVEN GREATER IMPORTENCE IS THE STAFF. THEY ARE ALWAYS FRIENDLY, AMAZINGLY CAPABLE & READY TO HELP! THAT IF OF UTMOST IMPORTANCE TO ME WITH ANY COMPANY/PERSON WITH WHOM I DEAL. I HIGHLY RECOMMEND OFFICE PRACTICUM TO ANY MEDICAL PRACTICE LOOKING FOR A USER FRIENDLY SYSTEM THAT IS EASY TO CONVERT (OP HANDLED THAT, AS WELL!), FEATURES ARE VERY WELL LAID OUT & AN ALWAYS-AT-THE-READY CUSTOMER SERVICE DEPARTMENT!
Pros
REPORTS ARE EXCELLENT & ALWAYS EVOLVING-THE IMPLEMENTATION TEAM ACTUALLY LISTENS & TAKES STOCK IN USERS CONCERNS & NEEDS & WILL WORK TO IMPROVE THE FEATURE! ALL REPS ARE EXCEPTIONALLY WELL TRAINED & CAN USUSALLY SOLVE ANY ISSUE WITH JUST A PHONE CALL! THEY TAKE THE TIME TO ACCESS THE SYSTEM THRU A BUILT-IN PORTAL TO SEE THE PROBLEM WE'RE HAVING & SHOW US HOW TO FIX! OP HAS CUSTOMIZED SO MANY FEATURES SPECIFICALLY FOR OUR PRACTICE & THAT MAKES INCOME INCREASE! ALWAYS THE BOTTOM LINE!
Cons
COULD CONTAIN A BETTER ACCOUNTING SYSTEM. WHILE IT IS EASY TO ENTER CHARGES & POST INSURANCE & PATIENT PAYMENTS IT IS NOT QUICK BOOKS!! THE DATA IS ALWAYS THERE & CORRECT BUT SOMETIMES THE METHODS ARE 'CLUNKY'. YOU JUST HAVE TO KNOW WHAT TO LOOK FOR.
Reasons for Choosing Office Practicum
ALL ANSWERS GIVEN ABOVE
Reasons for Switching to Office Practicum
NEEDED MORE FUNCTIONALITY WITH CHANGES IN MEDICINE CONSTANTLY OCCURING. OP HAS 6 PROVIDER SPECIFIC REFERENCE AREAS SUCH AS AAP RED BOOK, PDR, PEDIATRIC PATIENT EDUCATION, ETC. ALL WITH ONLINE INTERNAL LINKS WHICH ALL 26 RPOVIDERS DEMANDED.
December 2017
Suzanne from McKinney ABC Pediatrics
Company Size: 11-50 employees
Industry: Medical Practice
Time Used: More than 2 years
Review Source
Ease-of-use
5.0
Functionality
5.0
December 2017
Office Practicum delivers
This overall is a great program.
Pros
This is a pediatric software. The designers have built-in designs that are tailored to meet the demands of many pediatric offices. As times and requirements from multiple agencies change, the designers are quick to meet these new challenges. It is easy to use. We have trained new doctors, nurses, front office with no problems. It also has ways to keep confidentiality matters under control. We are able to do everything that we need to do on the software. The designers are prompt to handle problems and prompt to respond to new requirements including requirements, it seems, from the state level for each of the states. We also use the program for billing purposes, and have had no problems with the billing end of things. You can have your own design features added easily and make your own templates for almost everything. Plus, making templates is very user-friendly
Cons
Some of the things we need to do on the software comes at an additional price. For example, if you want to be storing on the cloud or you want the software to send emails of upcoming appointments to patients. Sometimes there are a lot of clicks that seem could be decreased. Extra clicks is time consuming. There are other things that could improve workflow as well which would also improve time consumption.