RevolutionEHR Software

4.48 / 5 (109)

Our advisors have recommended this product 14 times in the last 30 days

About RevolutionEHR

RevolutionEHR is a cloud-based electronic health record (EHR) solution built specifically for optometry practices. RevolutionEHR includes a complete EHR, medical billing, patient scheduling, medical accounting and a picture archiving system. RevolutionEHR also offers a personal health record for patients, allowing them access to appointments, billing, prescriptions, and other important information.

RevolutionEHR is 2014 ONC-ATCB certified and comes with a built-in FDA medication database. The practice management feature helps practices to manage scheduling, billing and accounting. The solution can also be used to handle claims submissions, store medical records and manage documents, among others. A personal health record portal for patients enables them to tr...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

109 Reviews of RevolutionEHR

Average User Ratings

Overall

4.48 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(69)

69

4 stars

(32)

32

3 stars

(1)

1

2 stars

(3)

3

1 stars

(4)

4

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 109 results

October 2017

Darcy/April from sarnia family optometry

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

5.0

October 2017

This is my first experience with "paperless" records- wholly an excellent, easy to use product.

quickly keep track of inventory, check the schedules, use anywhere there is a reliable internet connection- I've been on vacation and been able to help staff answer questions and complete records. Its a reliable work horse.

Pros

The ease of use in record taking- with training and familiarity, it became second nature within a few days. Its even better once patient's return for their repeat exams in subsequent years. I'll use the phrase, "How did I get along before this?" I love how much more complete I can make the record- recording even more detail than I did with paper records. I highly recommend this product, but, its going to cost you.

Cons

The inability to easily take a previous report (for eg. Diabetic reports to physicians), transfer it forward and just modify the date and few particulars. Also, the inability to easily reorder the same contact lenses, but with the updated rx- the current system requires the entire order to be started from scratch again. The drawing feature is unwieldy.

September 2017

Dan from Daniel T Lantz OD

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

September 2017

Very happy I started using Rev 5 years ago! I would recommend it to others without hesitation.

Pros

1) Unbeatable, American-based customer support. Some competitors use overseas-based support (i.e. not only are there cultural & language barriers, their time zone is not user friendly). 2) Rev was cloud-based from inception (as opposed to competing EHRs that now try to retro-fit their EHR into a cloud-based environment). 3) EHR designed by optometrists. 4) Best value for the money. 5) Integrity of Scott Jens and Rev employees. 6) A la carte add-ons. 7) Enabled me to achieve Meaningful Use. 8) Includes Eyedock 9) Integrates well with Marco & RXNT 10) Did I mention the fantastic customer support? ;-)

Cons

# 1 Not easy to use & not intuitive: 1) Steep learning curve. 2) Too many "clicks" 3) Uses Adobe (which has contributed to the aforementioned) & I am concerned about: A) Adobe being phased out soon, B) Relearning how to navigate screens when switching from Adobe. #2 Accounting portion is the worst part of Rev. #3 I use Direct Messaging a lot. It is also cumbersome for TOC: 1) unlike other EHRs, it does not send the most recent (& pertinent) exam. I end up sending the TOC and include the pertinent exam as an attachment. Comparatively, all TOC (e.g. P/O CE) I receive contain only the pertinent exam. 2) Cannot send more than one attachment, such as photos, TVF, OCT w/o resorting to a zipdrive. 3) Rev's DM does not communicate interactively with the DM of my two biggest referral groups. #4 Inventory is not robust. #5 I am concerned about my patient's charts if I retire without selling my practice (e.g accessibility to patient).

May 2020

THAO from Kinderspecs-Good Eyes Optometry

Company Size: 2-10 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

May 2020

Revolution EHR

I am able to complete all charts within few minutes as compared to the traditional paper charts which I had to spend more time to write the same basic information for all patients. Software stopped responding at least 3-4 times per week which required restarting of computers to resolve the issue. Start-up cost is quite expensive.

Pros

Easy to transfer data from previous years to the current date. Autosave. Can print multiple Rx and link to optical dept. for faster transition from exam room to ordering dept.

Cons

Difficult to save/recall referral letters generated by the software.

Response from RevolutionEHR

Replied May 2020

Hi Dr. Tran, thanks so much for taking the time to provide a review of RevolutionEHR. We're happy to see that you're saving time using RevolutionEHR in your practice. We'd love to provide assistance with referral letters. Please reach out to customer support at your convenience at customersupport@revolutionehr.com and we'll be happy to work through this with you. Thanks again!

January 2018

Karen from Sun Valley Family Optometry

Company Size: 2-10 employees

Industry: Medical Practice

Time Used: Less than 12 months

Review Source


Ease-of-use

2.0

Functionality

2.0

January 2018

not responsive to how I want to practice

I work part time at the office where I use Revolution, and I would not have it in my office. Perhaps I would feel differently with additional training (I had about 30 minutes to show me a few of the features). But I don't think so, reading back over my "cons" list.

Cons

1. About 9 clicks required to print a glasses Rx, after the Rx is entered. Why so many? 2. Does not have newer contacts in the data base, and will not allow me to enter them manually. Have to hand write rx's and scan them in. Can't list trials dispensed either, for the same reason. 3. When data is entered using drop down boxes, and a diagnosis is indicated (e.g. kerititis) only refractive diagnoses are in the final list. Very difficult to add diagnoses. Cannot just type in an ICD 10 code manually. It has to be found in Revolution's list, which simply is not sufficient. 4. Some of the choices are just plain silly. E.G. under cover test, ortho is listed as "no motion", and ther is no phoria listings, only tropias. I have to write in "notes" if there is a phoria. And there are many more examples. 5. Only one spectacle Rx is allowed. I haven't figured out a way to write additional Rx's such as computer glasses, or other special use rx's. "Near refraction" can't be brought forward for reading glasses. Split adds are not allowed. 6. Occasionally I have added screens and later had the screens and all the data entered to inexplicably disappear. When you have an exam turn up blank, when you remember writing notes, chief complaints, etc., it is infuriating, and dangerous for patient care.

March 2020

Carolyn from Eye Boutique of Sedona

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

[SENSITIVE CONTENT HIDDEN] solved my unusual situation

I had a situation where a patient passed prior to picking up his glasses. We needed to return the glasses and refund the wife. While I was unable to figure it out on my own, once [SENSITIVE CONTENT HIDDEN] walked me through it, it was totally intuitive and easily done. Her instructions were very easy to follow!

Pros

easy to use; technical support always available via live chat

Cons

Honestly, I can't think of anything short of me being able to completely customize everything...in which case I would be a programmer and I wouldn't be seeing patients!