Mindbody vs Neon CRM

Customer service is mostly good but inconsistent. Pricing is slightly on the high side. I pay about $105 a month.

Only complaint is the desktop website, it's a bit messier and harder to use, but they have a great app so it makes up for it.

Managing this system is almost a full time job. The data upload process was complex to say the least and unless payments are processed through Neon, the continued data entry can be quite tedious.

there are a few quirks on limitations with reporting and social fundraising but they are totally things you can work with to get creative.