NeonCRM vs Vagaro

NeonCRM has 434 reviews and a rating of 4.41 / 5 vs Vagaro which has 2467 reviews and a rating of 4.73 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

NeonCRM

Vagaro

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.41 / 5 (434)

4.73 / 5 (2,467)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.5 / 5

Customer Support

4.5 / 5

Functionality

4.5 / 5

Last Review Written

February 24, 2021

March 2, 2021

Pros/Cons

Pros
I love having all our data in one place! Also having an app that allows me to get contact information after hours is extremely helpful as well.
I love how easy the main interface is to use. It is also very easy to get in touch with customer service when you need direction learning how to use a new feature.

Cons
Managing this system is almost a full time job. The data upload process was complex to say the least and unless payments are processed through Neon, the continued data entry can be quite tedious.
there are a few quirks on limitations with reporting and social fundraising but they are totally things you can work with to get creative.

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Pros
I love how easy this app is.. My clients LOVE the reminders and I LOVE I don't have to send them! Through COVID this company has been amazing!!!
Very easy to use. Lots of features. Great price

Cons
It is very customizable, but it would be nice if they offered packages for added features instead of paying a la carte.
The updates sometimes will not allow you to sign in during a particular timeframe, but other than that- We are super happy with it!

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Product Demo & Screenshots

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Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2020

Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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