MentorCity provided the best possible solution at an affordable fee for managing mentoring programs.

In the past we managed the mentoring program with spreadsheets, survey software, and email. This is so much easier and having all the information about our program contained in one "bucket" helps to manage the organization's program without missing items.

Pros

The system is easy to use and the customer service is amazing! Very responsive and helpful. I was looking for an affordable product to manage a non-profit mentoring program. After researching such systems, experiencing the demonstrations, and working with team, I know I found the perfect solution.

Thank goodness for MentorCity!

MentorCity has automated our manual mentoring program for Building Designers, freeing up my time as our association’s mentoring coordinator and assisting with our expansion of mentoring our members nationally. As our mentoring program continues to grow, MentorCity’s functionality will assist us in more ways we ever thought possible - by fully automating mentoring relationships and allowing our members in remote areas of Australia to be part of the program. In addition, having a professional on-line mentoring program has helped our association gain traction with not just our members, but our industry partners and government agencies. The support provided by the staff at MentorCity has been exceptional – helpful, rapid, responsive - even with the time difference between Australia and Canada. We have been able to grow and improve our mentoring abilities, whilst decreasing time managing the program – thank goodness for MentorCity!

Pros

Has automated our manual mentoring program and allowed our association to expand our mentoring. The software was easy to set up and use - both as an administrator and as mentor/mentee. Can customise the software to meet our needs. MentorCity staff have been helpful, rapid and responsive.

Cons

There is nothing we don't like about MentorCity.

Exceptional functionality and support

The initial setup was quite simple and easy to implement. Clients seem to be active and using the system.

Pros

The algorithm to find mathces.

Cons

(admin side), missing flexibility to customizing it to our needs.

High impact

MentorCity’s software has empowered our students to connect with mentors quickly and to efficiently receive guidance and support throughout the medical school application process. Tasks which would take hours have been automated, freeing up staff time to focus on other areas to add value. This has ultimately, helped us to grow the number of supported mentors and mentees, create an enhanced experience for participants, and track their mentoring experiences. With MentorCity's help, we were also able to launch our program within our tight timelines as their response time is speedy, and the team is excellent, very personable, and easy to work with.

Pros

Easy to use and scale Reduced admin time

Cons

Very satisfied with their product and service

I have used the software as a virtual mentor and found it easy to set up and interact with

Pros

The features, resources and ability to customize. It's great to be able to add your own competencies, logo, etc.

Cons

Wish it had a private chat room to invite mentees to meet at a specific time (not Skype). It would be great to be able to "chat" in a space and set up that type of mentoring meeting without being in a public chat room.