Great software that actually saves you time and increases productivity

We are primarily focused on improving the onboarding experience of our clinical staff at this time. MentorcliQ has been essential in helping us match new graduate nurses with the perfect mentor for them, and then provide timely communication so that both partners stay engaged in the mentoring process. All of our stakeholders have expressed their gratitude for the program, and for the platform, which makes it easy for them to manage the mentoring relationship independently. It also saves an insane amount of time for administrators of the mentoring programs, by automating matching, communication, and tracking. It's been a huge win for us!

Pros

The software has a fairly short learning curve, and end-users tend to be able to use what they need without trouble. I love that it doesn't have a lot of extra that you don't really need. It's streamlined, which makes it easy to navigate to exactly where you need to go without a lot of extra clicks. I'm still learning the app, but I think that's going to be a game-changer for our users!

Cons

I wish there was a little more seamless integration between the different admin functions. For example, in order to retire someone manually, I have to go to Matches to determine who needs to be retired, and then go into Manage Participants to retire them. I wish that admins could click on a user's profile and perform all functions from that spot.

It can't get much better!

We have a 4 year old successful enterprise program, a targeted functional program for a specific part of our business, and are beginning early conversations/planning for mentoring programs/circles to support key D&I initiatives (e.g. Employee Community Networks) in 2021.

Pros

The flexibility for different types of mentoring programs, the automation (and time-saving benefits) for creating and managing a program from end to end, and the ongoing enhancements

Cons

An innate challenge is adding another system to our learning stack. The ability to offer mentoring as an "offering" within our other systems (e.g. LMS) would make Mentorcliq even more valuable. Another frustrating aspect (early on) was understanding all of the automation (e.g. backend communications) and how to make it work for us.

Great launching point for robust mentoring!

Pros

We love the ease of access and the framework for setting up and launching our pairs. The matching tool got rave reviews from our participants.

Cons

Our participants would have liked a little more structure to kick off their relationship, but we plan to set up our next launch with specific expectations.

Great product with great support

Implementing MentorcliQ has enabled our company to take a small, informal mentoring program, that was run off the "corner of my desk", and turn it into a company-wide program that contributes to employee engagement, development, and retention across all of our locations. The support from the MentorcliQ team has been excellent, very responsive and helpful. Overall, working with them has been a great experience!

Pros

The software makes it easy for admins to see the program participation status and the matching-algorithm is helpful for matching participants. From the participant perspective, the interface is simple and easy to use.

Cons

Some of the reporting could be made a little more user-friendly. The data is all there, but much of it isn't sortable or searchable in the platform, so you often have to download reports to find what you are looking for.

Best of the Best

Connections between States ( we straddle two states so this has been great for networking) Created exposure for our Diverse team members Allows for true relationship connections not just picking mentor/mentee pairings from the list of leaders I know Helped with submitted Magnet paperwork

Pros

Extremely easy to use from a user and administrator standpoint. Additionally, the intuitiveness of the system makes is quick and efficient for the mentor and mentee.

Cons

I wish we had the ability to straddle mentors and mentees between our different programs without having them have to re-create a profile. The MentorcliQ Team has been amazing and super responsive to our requests and daily questions!!