About PRTG Network Monitor

PRTG Network Monitor is an on-premise and cloud-based network monitoring solution. It caters to businesses of all sizes across multiple industry verticals and is compatible with Windows 7 or later. Primary features include network monitoring, bandwidth monitoring, alerts, data publishing, customization support and reporting.

PRTG Network Monitor helps users to monitor devices, network traffic and applications on the infrastructure. It helps administrators and technical staff to monitor network outages, analyze network connections, monitor network quality and comply with service level agreements.

IT administrators to monitor uptime and downtime for an individual device or for an entire network using a single console. A customizable dashboard displays r...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Windows 8, Windows 10

99 Reviews of PRTG Network Monitor

Average User Ratings

Overall

4.57 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(67)

67

4 stars

(25)

25

3 stars

(4)

4

2 stars

(2)

2

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 99 results

April 2016

Florian

Company Size: 1 employee

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

April 2016

That really made my Day!

First of all: Actually (April 2016) the product is free for up to 100 Sensors! I was searching for an easy solution to monitor the internetconnection of one of my customers from outside. They sporadically experienced strange bandwidth problems and the cable provider didn't solve the problem within months. So while searching for an easy to install and use monitoring (simple ping) solution I found PRTG from Paessler in Nuremberg. I 've heard of it before as the Windows based alternative to Nagios. What can I say: I expected a solid Dice Game and ended up in Las Vegas! Installed withing minutes on a small Celeron machine running Windows 7. This runs the core Server and the Probe. You create Groups within the Windows (or Browserbased) Desktop. Within those Groups you create Devices and Sensors (Ping, HTTP, FTP, NTP, SIP, SMTP, SNMP Switch Traffic, ... and I'd say hundreds of others) at Locations you can define and are shown on a map. A configurable HTTPS allows secure Browser and mobile APP access. I use the one for my Windows phone that shows me my favorite (customer) Sensors directly. Automatically scan your Network (that might create a lot of Devices and Sensors, especially when you are using SNMP ready Switches, but don't worry, just pause them before you run out of your licenses). Monitor Switch Traffic if you wonder how long the Windows 10 updates disturb your other Machines. You can install remote Probes in other networks to monitor them and still collect all data on one central monitoring server. PS: In the end, the cable provider changed the modem after I sent them several times very clear screenshots from PRTG where you could see the 1800 ms echos all three weeks instead of 32 ms the rest of the time.

Pros

Very good structure and overview of your devices and systems load, usage, availability and traffic Easy install and use. No deep knowledge of MIB, RMON, LINUX or SNMP necessary Free for small environments Very Flexible (google 'prtg netatmo' for an impression :) Be aware and informed about uprising problems (Mail, SMS, Mobile) You literally see what your users experience

Cons

Really! I have been thinking, but didn't find that much. Rather ... nothing? OK, one: you need a Windows system. That might be an issue for some.

January 2020

David from The Best Connection

Company Size: 1,001-5,000 employees

Industry: Human Resources

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

January 2020

The software you want monitoring your network

Fantastic, we can proactively monitor connections and equipment, often we are working on fixing it before the end users know it is broken

Pros

Easy to use, reliable, can email or text about alerts, can execute scripts etc. Able to monitor snmp, pings, https and all sorts of things.

Cons

It is licensed by sensor, so you can easily run out of you monitor everything, you'll need to be careful to only monitor what you need to

Response from Paessler

Replied January 2020

Dear David, thank you so much for taking the time to leave us this review. We are happy that PRTG supports you and your team that well. Cheers, Paessler AG

September 2019

Reski from Jamkrindo

Company Size: 1,001-5,000 employees

Industry: Financial Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

3.0

Functionality

5.0

September 2019

PRTG is simplified my work Everyday.

PRTG can do Monitor all systems, devices, traffic and applications of your IT infrastructure. Everything you need, and don't expect more for custom weekly / monthly reports

Pros

This is the Recommended software that I often use to monitor or improve the Information Technology infrastructure. Very easy to install, user friendly and supports mobile devices. It can detect our problems quickly. We can check all critical Service Application components on the bus :)

Cons

This software does not yet have a weekly custom report for audit needs, so we do a manual retrieval :(

Response from Paessler

Replied October 2019

Dear Reski, thank you for leaving us a review! Cheers, Paessler AG

October 2019

Jim from Bluestem Brands

Company Size: 1,001-5,000 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

October 2019

PRTG Network Monitoring

Pros

This app was very simple to install and configure. Installation and configuration was very intuitive, as well as the user interface. Also the ability to monitor and setup alerts based upon geographical location makes the app easier to define and monitor

Cons

The GUI provides a tremendous amount of info, perhaps too much on an individual screen, which can make it overwhelming on occassion

Response from Paessler

Replied January 2020

We are so grateful for your kind words. Thanks for sharing your review with us and the community. Cheers, Paessler AG

January 2020

Chris from Coastline Technology Group

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source


Ease-of-use

3.0

Value for money

1.0

Customer support

1.0

Functionality

4.0

January 2020

Zero customer support / loyalty

I have been a longtime customer of PRTG 7+ yrs now. I contact them about once a year for little things I run into with the program. This time around they refuse to help, beyond basic email support in the middle of the night. If you want a program that provides support this isn't the product for you. If you are in the US the best you get is email support and they usually only respond while you are sleeping. Don't expect them to go out of the way for you. PRTG has wasted 2+ hrs fighting with me on fixing something their software caused, something they could likely fix in a 5min phone call. After paying them for support all this time I am done with this company, they are a scam!

Pros

Great for monitoring bandwidth usage or finding health problems/over utilization of resources. All using the SNMP protocol.

Cons

Support, they don't provide much beyond an KB article or emails in the middle of the night.